# Metro Link - Kalamazoo — user reviews

> 3 indexed App Store user reviews of Metro Link by Via Transportation, Inc., rated 4.80/5 from 156 ratings.

- Source: https://appshunter.io/ios/app/metro-link-kalamazoo/id6477740184/reviews
- App overview in markdown: https://appshunter.io/ios/app/metro-link-kalamazoo/id6477740184.md
- Rating breakdown: 5★ 139 · 4★ 10 · 3★ 2 · 2★ 0 · 1★ 5

## Most critical reviews (3 lowest-rated)

### 1/5 — Terrible App

*2024-12-09*

This app is giving me errors. I have removed the app for months. Now that I have reinstalled it , it is worst. I keeps stating. We are sorry. We cannot find a transit route…try again. I am down the street from the bus station. It should find atleast one. Please fix.

### 3/5 — Schedule A Ride Doesn’t Work

*2024-05-31*

If you need to schedule ahead it doesn’t actually have the options to pull down the time. It shows the option to customize a schedule arrive by and for traveling now… it defeats the purpose when I have to stay woke to verify schedules. At this point I am calling the bus station in hopes to speak to a representative for later times.

### 5/5 — Great Service

*2024-07-01*

Theresa is an exceptional driver and an outstanding ambassador for Metro Link! Her professionalism, kindness, and dedication to ensuring a safe and comfortable journey for her passengers are truly commendable. She goes above and beyond to make sure everyone feels welcome and supported throughout the ride. Her excellent driving skills and knowledge of the route are impressive, and her warm smile and friendly demeanor make every trip a pleasure. Theresa truly deserves a 5-star rating and more! Thank you, Theresa, for your outstanding service!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*