# Metro Transit

> Official app for planning transit trips and buying tickets in Minneapolis/St. Paul. (iPhone/iPad app by Metropolitan Council.)

- Source: https://appshunter.io/ios/app/metro-transit/id1153451926 (this page in markdown: same URL + `.md`)
- Developer: [Metropolitan Council](https://appshunter.io/developer/1153451925)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 1.60/5 from 333 App Store ratings · 115 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 40 MB
- Languages: American English
- Released: 2016-11-03
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/metro-transit/id1153451926/reviews.md

## What is Metro Transit?

Make transit trips in the Minneapolis/St. Paul metro area as mobile as you are with the official Metro Transit app. Now you can plan your trip, see departure information for buses and trains, and buy transit tickets all on the go! Just download the free app, create an account with your method of payment, and get moving.

The Metro Transit app is a tool to make riding the bus, METRO system and Northstar in the Twin Cities a little bit easier. After you’ve identified your desired trip and transit departure time, you can buy and use Metro Transit mobile tickets right from your smartphone – it’s like having a ticket machine right in your pocket!

KEY FEATURES:
Find the right bus, light rail, or train for you through the Trip Planner.
See the next available bus, light rail, or train for your desired trip with NexTrip.
Pay a single fare or multiple fares for a group of riders, and store multiple tickets on your phone for future use.
Simply create an account and enter your credit/debit card information in our secure system.
If you’re looking to pay with cash, you can use a pre-paid debit card or pre-paid gift card.

HOW IT WORKS:
1. SELECT RIDER TYPE: Adult, Senior/Youth/Medicare, Mobility, Family
2. SELECT SERVICE: Local Bus/METRO, Express Bus, or Northstar
3. SELECT: Station for Northstar or time-based fare for Bus/METRO
4. CHECKOUT: Pay with Visa, MasterCard, American Express, Discover, pre-paid debit or gift card, or Apple Pay

COMMON QUESTIONS:
Do I need to be connected?
An internet connection is required create an account, sign-in and purchase and activate tickets.
 
What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
• Activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

## Key features

- Trip Planner
- Real-time departure information (NexTrip)
- Mobile ticket purchasing
- Store multiple tickets
- Secure payment options

## Chart rankings

- #112 in Top Free · Travel (US App Store)

## What do users think of Metro Transit?

Overall sentiment: negative

**Pros**

- 🚀 Works great
- ✨ Convenient for visiting
- 💳 Supports Apple Pay

**Cons**

- 🐛 Buggy and unreliable
- 🤔 Confusing and unintuitive UI
- 🚫 Can't purchase tickets
- 🔄 Constant login issues
- 🔍 Lacks key features like trip planning

**Commonly reported bugs**

- Payment buttons not functioning
- App crashing or getting stuck on loading screens
- Login issues and account problems
- Incompatibility with older devices or OS versions

**Most requested features**

- Add prompt for first-time users to buy tickets
- Integrate trip planning and schedules into the app
- Allow purchasing multiple tickets at once
- Improve payment flow and reliability

## Recent user reviews (10 of 115)

All indexed reviews: https://appshunter.io/ios/app/metro-transit/id1153451926/reviews.md

### 5/5 — No issues here

*2026-01-20, version 4.11.0*

Worked great. Paid using Apple Pay for my light rail fare without any issues

### 2/5 — Mid.

*2025-11-24, version 4.11.0*

There are zero in-app features aside from ticketing. All tools like the trip planner and bus schedules STILL direct you to the website years later. I do appreciate that I can buy a ticket with Apple Pay now, but even that is a little tedious when buying a ticket last minute. I can’t believe I’m giving 2 stars.. The bar is so low.

### 1/5 — Horrible.

*2025-08-06, version 4.11.0*

Lawsuit is about to be filed on Metro Transit if they do not fix the payment system in Big lake, MN and fix the app to allow payment with GO2 card for those with disabilities. They’ve got 10 days from the 6th of August to conform to the ADA and allow people with disabilities to use their Go2 card as a payment option on the app or risk getting sued for making life harder for those with disabilities to use their card issued by the county

### 5/5 — Perfect App for Visiting MSP

*2025-07-10, version 4.11.0*

Spent the weekend visiting the Twin Cities. This app was great for buying tickets on Metro Transit. App supports Apple Pay and you can buy multiple tickets for everyone in the group. Very easy to display tickets during a fare inspection on METRO lines and to show driver on local bus routes.

### 5/5 — Love the App

*2025-06-21, version 4.11.0*

Not sure why there’s no love for this App. It was super easy to use and was a game changer in traveling between Target Field, downtown and the airport. Highly recommend.

### 1/5 — Can’t get past the signup screen

*2025-06-20, version 4.11.0*

The app doesn’t allow me to create an account after entering email and password. Great quality control folks.

### 1/5 — THIS APP WONT LET ME PAY FOR TICKETS

*2025-06-12, version 4.11.0*

How am I supposed to get on the bus when the app refuses to work!!!

### 4/5 — Add a prompt

*2025-06-02, version 4.11.0*

For first time users, add a prompt to buy a ticket in order to enter and save a debit or credit card to the app.

### 5/5 — 6 months of use no issues

*2025-05-18, version 4.11.0*

2025-05-17: An essential for living in the Minneapolis Metro.

It works. You purchase ticket, you redeem ticket when you ride. 

It takes Apple Pay or you can enter a credit card.

Once you’re setup, faster to use than the ticket kiosks and easier to refill than the go cards.

Makes riding the light rail a breeze.

### 2/5 — Just use Transit App or the website

*2025-04-03, version 4.11.0*

This app is ok for buying fares, but every other feature redirects you to the metro transit website. It would be nice if the trip planner, Nextrip, and schedules were integrated into this app instead.

## Frequently asked questions about Metro Transit

### What does the Metro Transit app do?

The app allows users to plan their transit trips, view real-time departure information for buses and trains, and purchase mobile tickets directly from their smartphone. It aims to make using public transportation in the Minneapolis/St. Paul metro area more convenient.

### How do I buy tickets with the app?

After planning your trip, you can buy and use Metro Transit mobile tickets directly from your smartphone. You can pay for single or multiple fares and store them on your phone for future use. Payment can be made with credit/debit cards or pre-paid gift cards.

### Is the app free to use?

Yes, the app itself is free to download and use. You will need to create an account and add a method of payment to purchase tickets, but there are no additional charges for using the app's planning and ticketing features.

### Do I need an internet connection to use the app?

An internet connection is required to create an account, sign in, and to purchase and activate tickets. Once tickets are activated, you are responsible for having a valid fare at all times, so ensure your phone has sufficient battery.

### What if my phone's battery dies?

Similar to paper tickets, you are responsible for ensuring you have a valid fare at all times. If your phone's battery dies, you will not be able to present a valid ticket, so it is important to plan ahead and monitor your battery level.

## Version history (last 5 releases)

### 4.11.0 — 2025-02-11

Bug fixes

### 4.10.0 — 2025-01-09

Minor bug fixes

### 4.9.0 — 2024-06-05

Fixed an issue where an extra ticket is added to the cart when selecting a recent purchase

### 4.8.1 — 2024-02-23

Dynamic screen brightness – screen brightness automatically adjusts to 100% when displaying tickets and reverts to previous setting when tickets are not shown.
Fix for issue causing occasional crashes on the History screen when scrolling.

### 4.7.0 — 2024-02-01

Added ability to select fares from recent purchases while adding tickets to cart
Stored purchased tickets are now grouped together by fare type and displayed in a stacked format

## Apps similar to Metro Transit

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Valley Metro](https://appshunter.io/ios/app/valley-metro/id1569217165) | 4.7 (10,257) | Free | Travel |
| [The Official MTA App](https://appshunter.io/ios/app/the-official-mta-app/id1297605670) | 4.4 (12,561) | Free | Travel |
| [New York City Subway](https://appshunter.io/ios/app/new-york-city-subway/id599138866) | 4.8 (3,987) | Free | Travel |
| [Ventra](https://appshunter.io/ios/app/ventra/id1005645256) | 1.8 (3,278) | Free | Travel |
| [Metrolink](https://appshunter.io/ios/app/metrolink/id1083843914) | 2.5 (342) | Free | Travel |
| [Transit GO Ticket](https://appshunter.io/ios/app/transit-go-ticket/id1131345078) | 4.5 (19,141) | Free | Travel |

## More apps by Metropolitan Council

- [MetroRide MSP](https://appshunter.io/ios/app/metroride-msp/id6742460385)

All apps by Metropolitan Council: https://appshunter.io/developer/1153451925

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*