# MetroConnect Miami-Dade — On-demand transit in Miami

> On-demand shared transit service for Miami-Dade. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/metroconnect-miami-dade/id1531078058 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.90/5 from 3,094 App Store ratings · 95 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, European Spanish
- Released: 2020-10-22
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/metroconnect-miami-dade/id1531078058/reviews.md

## What is MetroConnect Miami?

GO Connect makes it easier than ever to access Miami-Dade Transit stations or nearby destinations — with a few taps, book a ride using the app and we’ll pair you with others headed your way. No detours, no delays.
 
What we’re about:
SHARED.
Our tech matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.
 
SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.
 
AFFORDABLE
Rides range from free to $2.25 depending on the zone. Head to http://goconnectmiamidade.com/  for more information.
 
Questions? Head to http://goconnectmiamidade.com/ or reach out at support-miamidade@ridewithvia.com.
Loving your experience so far? Give us a 5-star rating.

## Key features

- On-demand ride booking
- Shared rides for efficiency
- Affordable fares
- Sustainable travel option
- Convenient access to transit stations

## What do users think of MetroConnect Miami?

Overall sentiment: neutral

**Pros**

- 🚀 Reliable
- 🚌 Great service to the community
- 👍 Excellent drivers
- 💰 Free trips
- 🚗 Useful for people without a car

**Cons**

- ⏰ Long wait times
- 🚫 Unreliable service
- 🚗 Lazy drivers
- 🗺️ Lack of route/schedule information
- 🚫 App not working

**Commonly reported bugs**

- Drivers not arriving or canceling at the last minute
- App not showing available rides
- Inaccurate service zone information

**Most requested features**

- More vehicles for better coverage
- Weekend service
- Ability to contact drivers
- Reporting feature for poor driver performance

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/metroconnect-miami-dade/id1531078058/reviews.md

### 1/5 — Deleting the app their rasing their price

*2026-06-12, version 4.26.12*

Deleting this app because the rides were 1.50 and I was so happy with that would get rides constantly now it says 3.50 for one person absolutely no taking our money business going to do down for that.

### 1/5 — En mi area de kendall para ir al miami dade college,, nunca encuentro carro

*2026-05-26, version 4.26.12*

Ojalá lo pongan por q muchos no tenemos carro y nuestros hijos q van  ala universidad o college lo necesitan Urgg !!! Los buses están muy lejos de la calle de kendall fl

### 5/5 — Thank you

*2025-12-22, version 4.25*

Fantastic ride. Excellent customer service safe driver my first time taking it. I definitely will use it again.

### 5/5 — 🌟🌟🌟🌟🌟

*2025-12-16, version 4.25*

The service is very good!!!

### 5/5 — Great service

*2025-12-16, version 4.25*

Very convenient and would be great to have even more drivers

### 5/5 — Reliable

*2025-11-29, version 4.22.2*

This is a great way to commute after a long day of working and shopping especially at night when bus aren’t available.

### 1/5 — Shift end: 5:00PM Pickup: NEVER

*2025-10-07, version 4.22.2*

Imagine getting out of your shift at 5 PM on October 7, 2025, and you try to get a ride home via this service. Imagine spending over an hour and a half waiting for a prompt to appear in order for you to tap it and request a ride home. Imagine you have to be stuck inside of the break room at work just because you cannot find a ride home. Imagine calling the call center in order to request their help in trying to go home and the cost center when you called both times tell you to go ahead and call back later even though the service closes at seven, and it was 6:52 PM. Imagine having to pay a Lyft in order to go home which cost $15 when there is a service in Miami Dade County that does it for free.

The service started out great, where the drivers did not move the vehicle until you had your seatbelt on, they made conversation with you, and weren’t on their phone at all.

Now, the drivers ride off if you’re ready or not, they don’t wait for you knowing that if you’re requesting this service, it’s because you need it, not the other way around, they’re always talking to someone on the phone because god forbid someone tells them to do their jobs, and finally… they deliberately take their breaks at the end of the day so you end up without a ride by the time the end of their shift comes along. I’ve had one driver admit this to me, and it is unacceptable… I think I’d rather they shut it down because it seems like a good idea in theory, but there needs to be more management of the drivers because they do whatever they want, and many people go without the necessary transport especially people without a car, like myself.

I’d like to believe that my tax dollars are going somewhere that is especially useful to me and to the community. Not something that can be turned off and on at the whims of the workers when they know they’re needed.

### 5/5 — Not enough metros

*2025-10-06, version 4.22.2*

Metro Connect has been very useful for me, since it has been a life savior for school. But recently it has been having a lot of problems when it comes to rides, I’ve always order my metro an hour or more before the time I need to be at school and I just never get one. Which is weird since I used to have no problem with getting rides before.

### 5/5 — Great service to the community

*2025-09-09, version 4.22.2*

This service really has filled in the gaps in areas where people would normally be forced to commute under strenuous circumstances. Thank you miami dade!!!!

### 5/5 — Great Service, Awesome Drivers👌🏾

*2025-09-09, version 4.22.2*

I ride metro connect daily since inception. I hope we will continue to enjoy this great service. Thank you for making my trip to work not too cumbersome.❤️

## Frequently asked questions about MetroConnect Miami

### What does MetroConnect Miami-Dade do?

MetroConnect Miami-Dade provides an on-demand transit service that allows users to book shared rides within Miami-Dade. The app matches riders heading in the same direction, offering a convenient, efficient, and affordable way to travel to and from transit stations or nearby destinations.

### How do shared rides work?

The app's technology matches you with other passengers going in the same direction. This shared approach provides the convenience of a private ride while maintaining the efficiency, speed, and affordability of public transit, reducing detours and delays.

### What is the cost of a ride?

Rides are affordable and range from free to $2.25, depending on the zone you are traveling within. For more detailed information on pricing and zones, you can visit http://goconnectmiamidade.com/.

### Is this app available on other platforms?

The provided description does not specify compatibility with other platforms beyond mobile applications. It is designed for on-the-go access to transit services.

### How does this app contribute to sustainability?

By matching riders heading in the same direction, the app helps reduce the number of vehicles on the road. This contributes to lower congestion and decreased CO2 emissions, making your commute a greener choice for the city.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-17

Performance improvements and bug fixes

### 4.26.12 — 2026-04-16

Performance improvements and bug fixes

### 4.26.10 — 2026-03-04

Performance improvements and bug fixes

### 4.26.4 — 2026-02-03

Performance improvements and bug fixes

### 4.26.3 — 2026-01-23

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
