# MetroFax-Send and Receive Fax — Fax from iPhone and IPad > Mobile faxing solution for sending and receiving faxes from iOS devices. (iPhone/iPad app by MetroFax, Inc..) - Source: https://appshunter.io/ios/app/metrofax-send-and-receive-fax/id421893907 (this page in markdown: same URL + `.md`) - Developer: [MetroFax, Inc.](https://appshunter.io/developer/421893910) - Category: Business, Productivity - Price: Free - Rating: 4.70/5 from 3,170 App Store ratings · 94 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 33 MB - Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, European Spanish - Released: 2011-03-11 - Data updated: 2026-08-26 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/metrofax-send-and-receive-fax/id421893907/reviews.md ## What is MetroFax? Send or receive a fax from your iPhone or iPad with the MetroFax IOS app for iTunes. The app is the free companion to the MetroFax desktop faxing solution and works with any active MetroFax subscription. New users can get a subscription by visiting the MetroFax website. Start faxing in minutes. • Send, receive and view your fax from your iPhone or iPad. • Upload files and transfer PDFs to your cloud storage (e.g., Google Drive, Dropbox or Box). • Scan documents using your device camera. • Add a personalised cover page. • Manage your fax contact lists. • Store and access fax documents with unlimited cloud storage. • Print faxes conveniently using Air Print. Visit our website and start faxing today. 
 We appreciate your app reviews and feedback. ## Key features - Send, receive, and view faxes on iPhone/iPad - Upload files from cloud storage - Scan documents with device camera - Add personalized cover pages - Manage fax contact lists - Unlimited cloud storage for faxes - Print faxes via Air Print ## What do users think of MetroFax? Overall sentiment: negative **Pros** - 🚀 Reliable and easy to use - 👍 Great for faxing on the go - 🚀 Convenient app for business needs **Cons** - 🐛 Frequent crashes and app instability - 🔒 Difficult to cancel subscription - 💸 Overpriced for the features provided - 🔍 Confusing setup and login process **Commonly reported bugs** - App crashes when trying to send faxes - Faxes not going through or getting lost - Compatibility issues with newer iOS versions **Most requested features** - Add draft/save feature for faxes - Improve customer support and response times - Ensure HIPAA compliance for healthcare use ## Recent user reviews (10 of 94) All indexed reviews: https://appshunter.io/ios/app/metrofax-send-and-receive-fax/id421893907/reviews.md ### 1/5 — Customer service is poor *2026-03-24, version 6.4.1* Trying to get someone to tell me how to delete fax messages all at once and not 15 at a time 5000 takes too long to delete ### 1/5 — horrible service:avoid *2026-03-07, version 6.4.1* Has been down for almost 30 days. No response from customer service. No delineation of billing. Horrible. They responded today. It’s been almost a year. ### 1/5 — horrible service:avoid *2026-02-26, version 6.4.1* Has been down for almost 30 days. No response from customer service. No delineation of billing. Horrible. ### 3/5 — Need to fix iPad app *2026-02-13, version 6.4.1* Please fix the app for ipad users. Your drop down menu on the upper right corner is cut off when accessing from ipad. iPhone is too small for my eyes to read fax documents and it is important that this app functions well on ipad, where visual screen is much larger for users. ### 1/5 — Horrible update *2026-01-16, version 6.4.0* This new update is horrible!!! Please fix it! ### 1/5 — Bad update *2026-01-15, version 6.4.0* I don’t know what they did but now when I login and click on a new fax invariably, I get a blank page and I have to go back-and-forth and back-and-forth several times and maybe I’ll be able to finally see the fax or give up and come back a few hours later which is not really how a fax service should be, you want to be able to see it right away when it comes in. ### 1/5 — New Update is flawed👎🏼 *2026-01-13, version 6.4.0* The new update does not allow to view the subject of sent faxes, as it was possible before. Please fix this. ### 2/5 — New update is terrible *2026-01-09, version 6.4.0* I’ve enjoyed your system for years, but the recent update several weeks ago is not great. The main issues include that in the sent mailbox there are only numbers and not the subject lines of what was sent as in the previous version of the app. This makes it extremely difficult to check what faxes have been successfully sent. Also, the new viewer for faxes is sub-par. It was much better being able to swipe through pages of a fax, now it requires clicking an arrow button at the bottom the screen that often is unresponsive (it seems to be a tiny zone on the screen), so flipping through the fax is very difficult. We’ve also had issues with sending all pages of faxes. Thank you for your attention to this. ### 1/5 — New update is terrible!!! *2026-01-09, version 6.4.0* I have used metroFax for years and it has been easy and seamless. The new update is slow to load with only one screen at a time loading so you can’t scroll seamlessly when you get a large number of faxes, it no longer loads the subject of faxes so it is very difficult to search for whether sent ones went through or find one you may have missed. Please fix those things. ### 1/5 — New update is glitchy *2026-01-04, version 6.4.0* New app is glitchy. If you try to send an attachment with multiple pages from another app it only sends a cover page. ## Frequently asked questions about MetroFax ### What does the MetroFax app do? The MetroFax app allows you to send, receive, and view faxes directly from your iPhone or iPad. It acts as a mobile extension of the MetroFax desktop solution, enabling you to manage your faxes on the go. ### How do I get a MetroFax subscription? New users can obtain a subscription by visiting the MetroFax website. The app is a free companion to an active MetroFax subscription, meaning you need a subscription to use its faxing features. ### Can I scan documents with this app? Yes, the app allows you to scan documents directly using your device's camera. You can then send these scanned documents as faxes or upload them to your cloud storage. ### What are the key features of the MetroFax app? Key features include sending, receiving, and viewing faxes, uploading files from cloud services like Google Drive, scanning documents with your camera, adding custom cover pages, managing contacts, and unlimited cloud storage for faxes. ### Is the MetroFax app free to use? The app itself is free to download and use as a companion to an active MetroFax subscription. You will need a subscription to send and receive faxes, which can be obtained through the MetroFax website. ## Version history (last 5 releases) ### 6.4.1 — 2026-01-28 This release includes bug fixes and updates to improve your faxing experience. Thank you for choosing Metrofax! ### 6.4.0 — 2025-12-18 Thank you for choosing MetroFax. This release includes bug fixes to improve your faxing experience. We appreciate your app reviews and feedback. ### 5.4.11 — 2021-12-15 Thank you for choosing MetroFax. This release includes bug fixes and content updates to improve your faxing experience. We appreciate your app reviews and feedback ### 5.4.10 — 2021-09-03 Thank you for choosing MetroFax. This release includes security updates and bugs fixes to improve your faxing experience. We appreciate your app reviews and feedback. ### 5.4.8 — 2021-03-19 Thank you for choosing Metrofax. This release includes bugs fixes and feature updates to improve your faxing experience. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*