# MetroPlusHealth Member — user reviews > 15 indexed App Store user reviews of MetroPlusHealth Member by MetroPlus Health Plan, Inc., rated 1.81/5 from 27 ratings. - Source: https://appshunter.io/ios/app/metroplushealth-member/id1634456360/reviews - App overview in markdown: https://appshunter.io/ios/app/metroplushealth-member/id1634456360.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 18 ## Newest reviews (2 of 15) ### 1/5 — Can’t even create a login account *2023-05-06, version 11.1* WORTHLESS! ### 1/5 — Yet another example of why private healthcare is ridiculous *2023-03-27, version 11.0* The app does not enable the creation of an account just like their website. Essentially, the app is a brick. The only reason they have this app is so that when they’re lobbying lawmakers to give them money they can say they have an app (effectively they do not!) Medicare for all, enough is enough ## Most critical reviews (10 lowest-rated) ### 1/5 — Functionality *2026-07-30, version 260.010* Seems like the app”s functionality was coded by a high schooler,takes forever to load,overlaps the functions/pages,action tabs are useless,you cannot properly view or download cards,it only takes one hour the most to fix these issues but i guess metroplus is too busy running old school ads in subways ### 1/5 — Not User Friendly and full of bugs *2026-05-07, version 260.010* This app is decades behind where it should be. Frustrating!!! ### 1/5 — Frustrated user *2026-02-07, version 256.000* I have made several attempts to access my portal on this app and even called customer service. I keep hitting road blocks. I have had to delete the app and reload it a couple of times and still same issues reoccur. ### 1/5 — ZERO STARS!!!! *2025-11-01, version 256.000* I can’t even properly review this app as it doesn’t even open. Ridiculously horrible!How is this even an app??? ### 1/5 — Don’t download this app. *2025-06-16, version 14.010* This app, with all due respect, is useless. ### 1/5 — Horrendous app and insurance *2025-03-28, version 13.010* The application doesn’t load after login. You can’t call them through the phone because the automated machine freezes up at a certain step while trying to reach customer service. And the website is a mess. Worst health insurance ever. On top of that, barely any doctors and clinics accept this junk insurance 👎👎👎 ### 1/5 — Doesn’t work *2024-10-13, version 12.6.1* Works for logging in and then for what I’m not sure. Nonfunctional ### 1/5 — Metroplus App *2023-11-06, version 11.8* SO buggy and slow. Basically impossible to use. ### 1/5 — Nonexistent Healthcare *2023-07-01, version 11.4* This company’s service is so broken, I have zero faith in them, and hope to Dog that I never get sick or need them. ### 1/5 — Very dysfunctional *2023-05-31, version 11.1* While the app appears a to have many useful functions like finding a PCP with a variety of filters like location, doctor type, etc., it’s overall usability is non existent existent because the app is buggy. It’s slow to load results, switching apps and coming back to it results in a white screen and losing your search results so you have to close it and redo your search and functions like “Make my PCP” don’t work with a generic error message to the effect of “unable to perform this action at this time”. Waste of time to try to use this app. Better to just deal with the website. Honestly surprised this is what’s being out out by a private health insurance company with as many resources available to them as they have. ## Most praised reviews (3 highest-rated) ### 5/5 — Pleasantly surprised *2023-08-24* I can honestly say that I am happy with this insurance app. I was able to see my complete information seamlessly, take action on my claims and even download my ID card right through the app. ### 5/5 — Great app! *2023-08-24, version 11.5* I love using this app to check my claims and look up my doctors. Great customer service team too! ### 2/5 — Great Resource *2023-08-29, version 11.5* I am pleased with this application. Great tool to find a provider. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*