# Mevo — user reviews > 43 indexed App Store user reviews of Mevo by Mevo Limited, rated 4.90/5 from 21 ratings. - Source: https://appshunter.io/ios/app/mevo/id1233165785/reviews - App overview in markdown: https://appshunter.io/ios/app/mevo/id1233165785.md - Rating breakdown: 5★ 20 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 43) ### 3/5 — Cars are nice, app glitchy *2024-09-05, version 3.0.5* I’ve used Mevo twice now. In both instances, the cars were nice and I had no issues reserving, unlocking and driving the cars. However, both times I tried to end my drive, the app did not let me to do. Fortunately, in both cases, I was able to call the help line and the support person was able to end my drive remotely once they picked up, but it’s disappointing that what should be a basic part of the app does not work as intended. If this was a user issue, neither the app nor the support person gave any indication of what I did wrong - which would be a helpful feature to add to the app if that was the case. The app is still good for people who don’t own a car who occasionally need one on short notice, but issues with the app make me only want to use it when I have no other option. ### 3/5 — Crashing *2023-01-29* The app keeps crashing on opening. ### 3/5 — app is quite slow *2022-10-01, version 2.8.2* QA needs to do a better performance control! Loading time out, loading forever ### 2/5 — Polestar needs some maintenance *2022-07-21, version 2.8.1* Low pressure in rear left tyre and empty windscreen wiper fluid reservoir ### 5/5 — Great Service *2021-05-18, version 2.7.1* What a great service to be able to use in and out of the city. So handy if you don’t own a car. It’s such an affordable service to rental cars, always clean vehicles and cannot fault the quick customer service. I’ve used them a few times now and highly recommend. Thanks Guys! ### 5/5 — Excellent *2021-02-04, version 2.6.1* Excellent! ### 5/5 — Not as clean as usual *2021-01-19, version 2.6.1* Hi Mevo, Not used for a while, easy to use as always but car was not as clean inside, stain on passenger seat and generally needed a clean Not serious but not to usual standard Peter ### 5/5 — Loving it *2021-01-16, version 2.6.1* Thanks MEVO, so awesome! ### 2/5 — Used to be good *2020-01-31, version 2.4.0* Mevo used to be a viable option until they made the service free to join, now there are so many people using it it’s a lot harder to find a car, I live in central Wellington and 20 min walk to get to the nearest car kind of defeats the point of the service. I guess that’s how you you reward loyalty, with bad service. Guess I’ll look at other options. ### 5/5 — Mevo makes driving climate neutral *2019-09-28, version 1.6.0* If you don’t own a car Mevo gives you way more convenience than a rental at a better price. I’ve been using Mevo since their startup and I highly recommended it. The price is very affordable too. ### 5/5 — The perfect service *2019-09-21* Exactly the right thing when you need it. Easy to use, very clear on where to park the car when done, and parking spots all over the city. Highly recommend. ### 5/5 — Rad rad rad. *2019-09-16, version 1.6.0* Rad service, rad company. Cars are always clean and support is always super helpful. On rare occasions the app can be a weeee bit glitchy — but a restart of it always fixes anything. Expand the home range is the only feedback I’d suggest! Brooklyn pleeeeease! 💯🙏 ## Most critical reviews (10 lowest-rated) ### 1/5 — Service unavailable *2025-07-11, version 3.0.9* Had urgent need to rent a vehicle to move belongings during flood during heavy rain. Messaged before 6pm to activate. Not activated before the team went home. Couldn’t borrow a car. Will cost exponentially more money to solve my problem now. This is not a service, it’s the concept of a service. ### 1/5 — Poor Service *2024-08-03, version 3.0.5* Been waiting over 2 months for licence to be reviewed. ### 1/5 — Great cars strange service. *2024-05-15, version 3.0.3* Noticed a flat tyre and decided to switch cars. Was charged for the trip with a flat tyre even though it was a few minutes. Raised the flat tyre issue with customer service and they didn’t seem to care. 🤔 ### 1/5 — Waste of time, don’t bother! *2024-02-14, version 3.0.2* Very complicated to setup. They ask for a lot of personal documents and information. Then you get an automated response asking for more documents and more selfies with the new documents. Limited cars available so if you are in New Zealand, don’t bother. ### 1/5 — Rubbish *2022-08-22, version 2.8.2* The mevo service is excellent, however the app is buggy and constantly crashes. Hopefully mevo will get this sorted. Be prepared to constantly delete and reinstall. ### 1/5 — Vaccine pass *2022-01-08, version 2.8.0* I can’t support this system or any business that implements it. Zero benefit, zero science, zero logic. Simply copy and paste from the government. A sign that a business lacks integrity. ### 1/5 — iPhone 11, iOS 13.6 *2020-08-08, version 2.5.2* Here to rate the app itself. I’m a frequent user of this services ever since it started, however lately I can’t even open the damn app, it’s been almost 3 weeks, my partner as the same phone, it opens on hers however it keeps login out and doesn’t show the time, thus ends up costing us more to guess the time of usage and most annoying part is, we lose 10-15 mins on each trip trying to login to lock/unlock the car. Please hire a new DevOps engineer for your iOS platform, get the login session time sort out at least. ### 1/5 — App doesn’t work *2019-09-09, version 1.6.0* Very glitchy (Apple version anyway) app which freezes and won’t unlock the car or, even worse allow you to end the rental. ### 1/5 — Airport nightmare *2019-05-09, version 1.4.2* I have had almost constant issues with the vehicles- start button not working, seats stuck in position and the car park entry at the airport being shifted, closed off etc. love the concept but still many issues to iron out ### 2/5 — Thought this was great.. *2025-12-01, version 3.0.9* Would’ve been great if I didn’t get a surprise $30 surcharge for parking at the airport. Completely diminished the reason for taking this over an uber as it ends up more expensive. If the airport controls this fee then make a deal with them to get it down under $10 or there’s just no point. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect vehicle solution *2025-11-11, version 3.0.9* Brilliant concept. Easy to use app and cars. Nothing but positive things to say ### 5/5 — Just a joy to use *2024-08-08, version 3.0.5* Could not recommend this app and experience more. It’s such a joy to use. Absolutely seamless and very well thought out ### 5/5 — Great App and Service *2023-08-01, version 3.0.0* Sign up process is really simple, cars are great quality, pricing is super reasonable! All in all a really awesome service, sets the benchmark for car rental really high. ### 5/5 — Great alternative to traditional car hire *2023-04-27, version 2.9.1* MEVO provides a very good alternative to the traditional car hire options. So far I have never had trouble finding a vehicle and they have always been in good condition. The advance booking works well. App is good and you can find out pretty well everything you need from within the app. Locking/unlocking the car is a bit sluggish occasionally but you always get there. Be good to see you starting up in Christchurch some time. ### 5/5 — Works surprisingly well *2023-04-15, version 2.9.1* I was skeptical about relying on an app to access a rental car but after a few trips I can see it works really well for casual trips. Still can’t rely on it for time critical use because the advance booking feature never shows any available cars, except for low-use times, thus mostly defeating its purpose. Mevo could also highlight their dedicated charging spots better, as in Wellington cars are often left in other nearby spots with low charge. ### 5/5 — A revolutionary service *2023-03-16, version 2.9.1* Ever since I started Mevo, I was able to live a car free life which is saving me so much money as I never need to pay for fuel, maintenance, insurance or depreciation anymore. Yay! ### 5/5 — Excellent *2022-08-03, version 2.8.1* Love the convenience and pricing pretty good too. ### 5/5 — Dangerously convenient *2022-06-26, version 2.8.1* It’s so easy to quickly grab a nice, clean car that I suddenly became this bougie millennial who drives an electric Polestar across town. Also I hate the chit-chat with Uber drivers. Now I can finally have some peace and quiet instead of asking „so are you always driving Uber at night?” for the 100th time 🙄 If you eat “award-winning avocado toast” for breakfast (like me) then you’ll love Mevo 😂😂 ### 5/5 — 5💫 *2022-06-21, version 2.8.1* Always a positive experience ngaa mihi ### 5/5 — Excellent *2022-06-20, version 2.8.1* Please bring more VWs to Auckland --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*