# MGB Health Plan On Demand

> Virtual urgent care for Mass General Brigham Health Plan members for minor health issues. (iPhone/iPad app by Mass General Brigham Health Plan, Inc..)

- Source: https://appshunter.io/ios/app/mgb-health-plan-on-demand/id1375703183 (this page in markdown: same URL + `.md`)
- Developer: [Mass General Brigham Health Plan, Inc.](https://appshunter.io/developer/1481347155)
- Category: Medical
- Price: Free
- Rating: 2.60/5 from 5 App Store ratings · 2 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 145 MB
- Languages: English
- Released: 2018-07-28
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mgb-health-plan-on-demand/id1375703183/reviews.md

## What is MGB Health Plan On Demand?

Virtual urgent care for Mass General Brigham Health Plan members. On Demand is a convenient, low-cost care option for minor illnesses and injuries that is available anytime and anywhere in the United States. Patients (adults and children age 2 and older) connect to providers through a secure video visit on the web or mobile device.

Providers can diagnose, offer treatment and prescribe medication, if medically necessary, for many health conditions, including: 
•	Upper respiratory infections/flu/cough/cold
•	Sinus symptoms
•	Sore throat
•	Ear ache
•	Eye irritation/conjunctivitis
•	Allergies
•	Rashes
•	Other minor injuries and minor illnesses

On Demand is NOT for medical emergencies. For medical emergencies, call 911.

To get started, download the MGB Health Plan On Demand app or access the website via the member.mgbhealthplan.org portal. For your first visit, you’ll need to create an account with your Member ID. Registration is quick and 100% secure.

## Key features

- Virtual urgent care visits
- Diagnosis and treatment for minor illnesses
- Prescription medication if needed
- Secure video consultations
- Available anytime, anywhere in the US
- For adults and children age 2+

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mgb-health-plan-on-demand/id1375703183/reviews.md

### 1/5 — Does NOT work

*2026-04-06*

Waste of time setting it up then you need to”add patient” to use won’t let me get past that part to add myself and “says ID required” on the info tab but you can’t click or upload anything to continue it. Fix the bugs!! Terrible app

### 1/5 — Had high hopes

*2020-03-13*

Understandable for there to be long wait times during a time like this, but no estimate of wait time provided. App continues to say average wait time under 10 minutes. Going on 2 hours at this point.

## Frequently asked questions about MGB Health Plan On Demand

### What conditions can MGB Health Plan On Demand treat?

MGB Health Plan On Demand can diagnose and treat conditions like upper respiratory infections, sinus symptoms, sore throat, ear aches, eye irritation, allergies, rashes, and other minor injuries and illnesses. It is not intended for medical emergencies.

### Who is eligible to use MGB Health Plan On Demand?

This service is available for Mass General Brigham Health Plan members, including adults and children aged 2 and older. You will need your Member ID to register for your first visit.

### How does MGB Health Plan On Demand work?

You can connect to a provider through a secure video visit via the mobile app or website. The provider can offer diagnosis, treatment, and prescribe medication if medically necessary.

### Is MGB Health Plan On Demand available 24/7?

Yes, MGB Health Plan On Demand is available anytime and anywhere within the United States for convenient access to care.

### What is the rating for MGB Health Plan On Demand?

MGB Health Plan On Demand has a rating of 2.6 stars based on 5 user ratings.

### When was MGB Health Plan On Demand last updated?

The latest version of MGB Health Plan On Demand is 1.25.0, and it was last updated on May 1, 2026.

### What devices support MGB Health Plan On Demand?

MGB Health Plan On Demand is supported on iPhone, iPad, and iPod devices.

### Does MGB Health Plan On Demand have ads?

No, MGB Health Plan On Demand does not contain advertisements.

## Version history (last 5 releases)

### 1.25.0 — 2026-05-01

Enhancements and Bug Fixes

### 1.24.0 — 2026-01-16

Enhancements and Bug Fixes

### 1.23.1 — 2025-09-16

Enhancements and Bug Fixes

### 1.23.0 — 2025-08-27

Enhancements and Bug Fixes

### 1.22.5 — 2025-03-20

Enhancements and Bug Fixes

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## More apps by Mass General Brigham Health Plan, Inc.

- [MGB Health Plan Member](https://appshunter.io/ios/app/mgb-health-plan-member/id1498013384)

All apps by Mass General Brigham Health Plan, Inc.: https://appshunter.io/developer/1481347155

## Related topics

[mgb health plan on demand](https://appshunter.io/ios/topics/mgb-health-plan-on-demand) · [mgb health plan](https://appshunter.io/ios/topics/mgb-health-plan) · [mass general brigham patient gateway](https://appshunter.io/ios/topics/mass-general-brigham-patient-gateway) · [mass health connector](https://appshunter.io/ios/topics/mass-health-connector) · [mgh gateway](https://appshunter.io/ios/topics/mgh-gateway)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
