# MGM Rewards MasterCard — user reviews > 131 indexed App Store user reviews of MGM Rewards MasterCard by First Bankcard, rated 4.87/5 from 23,678 ratings. - Source: https://appshunter.io/ios/app/mgm-rewards-mastercard/id1078295053/reviews - App overview in markdown: https://appshunter.io/ios/app/mgm-rewards-mastercard/id1078295053.md - Rating breakdown: 5★ 20,364 · 4★ 846 · 3★ 246 · 2★ 73 · 1★ 288 ## What do users think of MGM Rewards MasterCard? Overall sentiment: negative **Pros** - 👍 Great customer service - 💳 Useful rewards program - 🚀 Fast and easy payment setup **Cons** - 🐛 Login and app issues - 🔒 Security and account access problems - ⏱️ Slow transaction processing - 💰 Unexpected fees and charges **Commonly reported bugs** - Inability to login or access account features - App crashes and freezes - Compatibility issues with newer devices **Most requested features** - Express payment option with immediate fund availability - Ability to store and manage multiple payment accounts - Scheduled and recurring payment setup - Improved app notifications and settings ## Newest reviews (10 of 131) ### 4/5 — Pending charges *2026-08-04, version 5.5.2* It would be nice to view the details of a charge when it’s under the “pending” status. Of If I don’t recognize it, I can’t find out the details until the charge goes through completely. My other CC’s allow me to see ALL details of a charge even when it’s currently “pending”. ### 2/5 — Not convenient *2026-06-04, version 5.4.1* Hardest card ever to use if you have more than 1 account you need to pay from. Plus only 1 payment can be made so it’s a constant juggling act. Horrible if you’re trying to itemize your spending. ### 2/5 — Repeated Declines on MGM site yet going through on CC app *2026-06-02, version 5.4.1* I give up. I just wrote a long explanation but am now changing stars as I was being generous with 3 but am now giving a 2 (should be a one but I’m trying to give the benefit of the doubt). It literally just deleted my ENTIRE FEEDBACK MSG MGM CS is closed. Guess I’ll just hope and pray things go better. I had problems the very first time dealing with the “free parking” for CC holders and better not be running into that because its the whole reason I got the MGM credit card was for the free parking…. Ow I can’t use it to buy my entertainment tkts @ the MGM!? Nothing seems to work, even after waiting in line for a Pearl card. Staying at the Signature again has me afraid the probs will persist. Especially with this repeated decline (4+ times after 7 attempts) all transactions showing on the MGM app charged then refunded… and this for the SECOND purchase of entertainment tickets I was ensured I could have the tkts for wrong day refunded… These probs better not continue cuz no one wants to wait in that line in the casino for help while our precious vacay time is melting away. ### 3/5 — Just okay *2026-05-15, version 5.3.0* Not great. Clunky. Does its job, but not even close to the leading credit card apps like Citi, Amex, and US Bank. I also have a pet peeve for cards that don’t show the remaining statement balance after interim payments. It also does not show you the points you earn per transaction. ### 3/5 — Closing date info *2026-01-06, version 4.95.0* You used to provide a closing monthly date of statement and no longer do so. This is something that I utilized every month. Please bring it back. ### 1/5 — iOS 26 iPhone 17 pro max same ol’ useless app for payments *2025-11-11, version 4.93.0* I was really hoping my shiny new iPhone pro with iOS 26.1 would allow me to make a simple payment on this garbage app. Welp,I got news for everyone. It’s still a garbage app. I still Gotta call in payments like it’s 1989 still. GARBAGE. ### 1/5 — Utter garbage *2025-10-21, version 4.91.0* Limited at best function. From the card benefits to the clumsy half baked app and rural goofballs you reach at “customer service” this is just junk. ### 1/5 — iOS 26 iPhone 17 pro max same ol’ app *2025-10-13, version 4.91.0* I was really hoping my shiny new iPhone pro with iOS 26 would allow me to make a simple payment on this garbage app. Welp I got news for everyone. It’s still a garbage app. Gotta call in payments like it’s 1989 still. GARBAGE. ### 5/5 — Amazing *2025-08-25, version 4.84.0* Amazing system. Very user friendly, great app and rewards system. Highly recommending to friends. ### 5/5 — Love this card *2025-08-01, version 4.84.0* Of all my credit cards this one is top notch ## Most critical reviews (10 lowest-rated) ### 1/5 — Rewards *2026-07-03, version 5.4.1* What rewards am I getting?? ### 1/5 — The app doesn’t let you log in *2026-06-17, version 5.4.1* I can log into the website but the app doesn’t work can’t log on ### 1/5 — Bet MGM policy sucks *2026-05-30, version 5.4.1* Very unhappy BetMGM does not accept MGM rewards cc. Bad to change policy in the middle of a season ### 1/5 — Fraud Alerts *2026-05-27, version 5.4.1* Need to come up with a better way of alerting card holders of what you deem a fraudulent use of the card other than just freezing the account. Especially after when I have alerted you of where and when I will be using the card!! ### 1/5 — Awful and worthless program *2026-04-25, version 5.3.0* Aweful and worthless program ### 1/5 — Junk *2026-04-14, version 5.0.3* This app won’t open with my information and after an hour on the phone with 5 different people they had me download a different app. This is literally the card that I have and I have an MGM account for rewards but somehow I have to live in the Stone Age where things just don’t coexist. ### 1/5 — Very disappointed *2026-04-05, version 5.0.3* Available credit was reduced. After all on time payments and no issues. ### 1/5 — Loss my credit card *2026-01-21, version 4.95.0* Someone take my credit card oder over 4 thousand dollars and the bank make I payment to them,its not fair to me,they don’t take care their customers ### 1/5 — Still asking for help *2026-01-13, version 4.95.0* MGM was great until a hotel double charged me. I called and also wrote letters asking for help. They had a very rude employee that reduced our credit line without justification we have and had excellent credit and paid in full at end of the cycle. I wish someone in management would get involved as i have written the manager to no avail. ### 1/5 — Loss my credit card *2026-01-01, version 4.95.0* Someone take my credit card oder over 4 thousand dollars and the bank make I payment to them,its not fair to me,they don’t take care their customers ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-07-14, version 5.5.2* The ease of the card payment and tracking all purchases is by far the best out of all my credit cards I have ### 5/5 — Greeting , *2026-07-14, version 5.5.2* One of the best bank ever that I’m banking MGM I recommend all my Friends & Families FIVE STAR CR C. ### 5/5 — I love this card. Great value if you like MGM properties. *2026-06-30, version 5.4.1* You can actually use your reward points to play video poker and slots. It’s awesome and you get parking benefits which these property should never charge for parking anyways. ### 5/5 — Love it *2026-06-04, version 5.4.1* Can I get something free ? ### 5/5 — Balanced choppers *2026-06-03, version 5.4.1* This card keeps dropping my balance when all my other credit cards are going up in balance opportunity. What’s up with that? ### 5/5 — Great App *2026-05-30, version 5.4.1* This is a very easy app to use ! ### 5/5 — Rewards Program *2026-05-03, version 5.3.0* Amazing Bank, wouldn’t wanna do business with anyone else. ### 5/5 — It works! *2026-02-01, version 4.95.0* MGM fanboy, maybe you have a better rewards card, but this one is mine. ### 5/5 — Easy card + MGM Player *2025-10-20, version 4.91.0* This is an easy card to manage the app. It’s very very rudimentary simple but they have been updating it throughout the years to make it more efficient. I am a noir MGM player and enjoy having this card to support my tier status, purchases, and extra points. It’s specifically for that as it provide no other benefit if you are not a player. My biggest gripe is it no longer links to my Wealthfront bank that consolidates much of financial assets. It used to work but somewhere in 2025 it unlinked and no longer links or passed data to them. ### 5/5 — Best *2025-09-13, version 4.89.0* Best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*