# म्हारी सड़क/Mhari Sadak — user reviews

> 27 indexed App Store user reviews of म्हारी सड़क/Mhari Sadak by Mining Survey, rated 1.83/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/mhari-sadak/id6749879180/reviews
- App overview in markdown: https://appshunter.io/ios/app/mhari-sadak/id6749879180.md

## Is म्हारी सड़क/Mhari Sadak safe?

म्हारी सड़क/Mhari Sadak does not appear safe based on available data. The AppsHunter Safety Score for म्हारी सड़क/Mhari Sadak is 47 out of 100. This assessment is based on 42 user ratings, with an App Store average of 1.8 out of 5.

## Is म्हारी सड़क/Mhari Sadak legit?

म्हारी सड़क/Mhari Sadak appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for म्हारी सड़क/Mhari Sadak is 78 out of 100 points across 7 verification signals from App Store and developer data.

## Newest reviews (11 of 27)

### 1/5 — Not able to register

*2026-01-31*

Register option not available. Zero aap

**Developer response:** Kindly log in using your contact number. You will receive an OTP on your registered mobile number. Enter the OTP to verify and you will be logged in successfully.

### 1/5 — No update on complaint even after 2 months

*2026-01-16*

Pathetic response better government shouldn’t waste money on such app if no action is to be taken on complaint

**Developer response:** Please be assured that the complaints are being resolved by the nodal officers and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and co-operation in this matter.

### 1/5 — Totally fake and corrupted

*2025-12-31*

I put a complaint on the 15th of November 2025 and it's been nearly 1.5 months and still no progress not even a 1% follow-up or anything. 
It's 100% corruption that’s why no one is doing anything.
This is the reason this app rates 2 stars.

**Developer response:** The time for resolution of the complaints depends on the defect type and the complaints are being monitered by the concerned department.

### 1/5 — USE LESS GOVERMENT AND APP

*2025-11-10*

I have raised a complaint on 8 Oct but no action taken yet. There is no accountability and general public doesn’t know where to go. They just created a app to show developments over paper

**Developer response:** The responsibility for resolution rests solely with the Nodal Officer, and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and cooperation in this matter

### 1/5 — Good Initiative with same style of work. This app is meant for reporting only with no work.

*2025-11-10*

Very good Initiative but resolution not seen from last more than 1 month. Not seen this is been attended by department it just showing as accepted with no work. 
No use gurgaon citizen need work not formalities.

**Developer response:** We appreciate your patience and would like to inform you that your concern regarding the delay after acceptance has been duly noted. Please be assured that the complaint will be handled by the Nodal Officer.

### 1/5 — Stupid people stupidly govt.

*2025-11-09*

Why the f they made this app for?? If nobody is here to solve the complaints ?? 
It’s a useless app there is no action on complaints …

**Developer response:** We understand your concern. Please be assured that the complaints are resolved by the nodal officers. We appreciate your patience and co-operation in this matter

### 1/5 — In operational

*2025-11-09*

Application doesn’t have anyone on the other side, you just post your complaint and it never gets addressed. Smokescreen by government that they are doing something but absolute failure. Shame!

**Developer response:** Apologies for the inconvenience. The responsibility for resolution rests solely with the Nodal Officer, and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and co-operation in this matter.

### 1/5 — Eye wash

*2025-11-08*

No progress only for making peoples fool that govt is working

**Developer response:** We regret the inconvenience caused. Please be assured that the complaints are resolved by the nodal officers.

### 1/5 — not working properly

*2025-11-08*

After installing or updating to the new version it still
shows the floating window of updating to new verision i already install it twice after uninstalling but nothing works.

**Developer response:** Thank you for informing us. The issue has been noted and shared with the technical team for resolution in a forthcoming update.

### 1/5 — Another gimmick

*2025-11-08*

more than 2 months no action on report waste of time

**Developer response:** We appreciate your feedback. Complaint resolution is the responsibility of the designated Nodal Officer. Please be ensured that the complaint will be solved. We seek your co-operation.

### 1/5 — Very bad app no responsible officer.

*2025-10-06*

Just showing govt made easy thing. No body care of request raised in app. Even complaining again, my request is deleted from history. At least show some support and contact to nodal Officer.

**Developer response:** For help, kindly contact us at mharisadak-support@hry.gov.in

## Most critical reviews (10 lowest-rated)

### 1/5 — Disgusting app

*2026-10-11*

When I open app, its shows for update and when I go to App Store for update it only shows open tag not update option. Hence unable to update it.

**Developer response:** Kindly uninstall and install the application again and mark your complaint. For support, please contact mharisadak-support@hry.gov.in.

### 1/5 — Waste of time and effort

*2026-09-12*

It’s just a fancy way for the developers to take mobile phone number and location through the app. Nothing gets done. Nobody will do anything, they will just update the status to “in progress”

**Developer response:** The complaints are being resolved by the nodal officers and the resolution time depends on the defect type. For your query, please contact mharisadak-support@hry.gov.in.

### 1/5 — Contact Us

*2026-08-06*

Please provide helpline number and also timebound to solve issues and how much cost to solve the issues.

Many times more problems are still no resolved after 2,3 months

**Developer response:** The complaints are being resolved by the nodal officers and the resolution time depends on the defect type. For support, please contact mharisadak-support@hry.gov.in.

### 1/5 — Poor application

*2026-07-25*

Poor functionality hands off to the governement

**Developer response:** The app is working fine and the complaints are being registered and resolved successfully.

### 1/5 — No progress on broken road

*2026-07-21*

It has more than a month when I logged the broken Road complain which is broken from last 1 year, ticket showing in progress but in reality not a single inch of progress made. No accountability and way to follow up with anyone in the app.

**Developer response:** The complaints are being resolved by the nodal officers and the resolution depends on the defect type.

### 1/5 — Unable to get location

*2026-04-07*

When click on location, searching location and continue searching. Unable to search location and stop after sometime, searching location.

**Developer response:** The GPS location is working fine for the application. Kindly ensure the proper network and updated version of the application.

### 1/5 — App reviews

*2026-02-17*

Old app is good in compare to updated version. Every time login required. No old data updated. Map no working in the app. Unable to make complaint from Ikkas Jind to Tendrim mode chowki route because map doesn’t open

**Developer response:** The new version of the app has been released with improved functionality and an enhanced user experience. The app needs relogin after 6-8 hours which is a security feature designed to keep your information safe from unauthorized access. Kindly update the app and mark your complaint.

### 1/5 — GPS location is not working

*2026-02-14*

I tried opening and uploading the complaint. But gps location is not working

**Developer response:** The GPS is working. Kindly re-install the app and mark your complaint.

### 1/5 — As expected App didn’t work.

*2026-02-02*

I am unable to login. Click Request OTP button and then nothing happens. 
No login, No Complaint 😄

**Developer response:** The resolution of the issue has been done. Kindly login again and mark your complaint.

### 1/5 — Account register option

*2026-02-01*

There is no account registration option in this app my experience about this app is very bad

**Developer response:** Kindly log in using your contact number. You will receive an OTP on your registered mobile number. Enter the OTP to verify and you will be logged in successfully.

## Most praised reviews (6 highest-rated)

### 5/5 — Road repaired

*2026-10-11*

Good app 
I have raised 4 complaints, all are resolved

**Developer response:** Thanks for using Mhari sadak application. We’re glad that you find the app effective.

### 5/5 — Amazing App for road safety

*2025-10-05*

Nice interface. Reporting issues is fast and smooth. Works well.

**Developer response:** Great to hear ! Thank you for using Mhari Sadak app and helping improve our roads.

### 3/5 — Bugs and some about work

*2026-01-11*

When I complaint about the broken road it was done but after that the road condition was more poor than the previous road and right the when I opened the app every time it show me update the app but I already on latest version of the app

**Developer response:** Please uninstall and reinstall the app from the App Store to resolve the update prompt issue. If the repair work does not meet your expectations, the complaint can be re-opened.

### 3/5 — Complaint closure has no SLA

*2025-12-23*

What’s the point of creating such initiatives when there is no progress at all for complaints raised. My complaints are open from more than 6 weeks and counting…

**Developer response:** We regret the delay in resolution and acknowledge your concern about the pending complaints. Please be assured that the complaints are being resolved by the nodal officers

### 2/5 — When photo clicked complaints does not get closed

*2026-10-06*

Complaints not closed after uploading photo

**Developer response:** Sorry for the inconvenience, please write your query to mharisadak-support@hry.gov.in.

### 2/5 — New update breaks location functionality also logs user out every few hours plus my issues with prog

*2026-02-17*

The app has many issues. While the UI looks appealing, the location functionality is broken. Its scope is too limited; although it claims to cover all roads, it excludes street lights, road markings, footpaths, and other road infrastructure from the MHARI Sadak app. Nothing functions properly nor is the road infrastructure properly covered 
The complaints sit in limbo for months and engineers upload substandard work as proof and it gets accepted.

**Developer response:** Apologies for the inconvenience. Our team is working to fix the photo upload issue. For support, please contact mharisadak-support@hry.gov.in.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-08.*
