# Mi Claro Perú

> Self-service mobile app for managing telecom services and operations. (iPhone/iPad app by América Móvil.)

- Source: https://appshunter.io/ios/app/mi-claro-peru/id785700933 (this page in markdown: same URL + `.md`)
- Developer: [América Móvil](https://appshunter.io/developer/492764076)
- Category: Utilities
- Price: Free
- Rating: 2.29/5 from 167 App Store ratings · 130 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 70 MB
- Languages: English
- Released: 2017-01-13
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mi-claro-peru/id785700933/reviews.md

## What is Mi Claro Perú?

Bienvenid@ a la nueva versión de Mi Claro App!

Haz tus operaciones y consulta todos tus servicios cuando quieras; y sin consumir tus GB!

Con Mi Claro App la solución la tienes tú mismo!

## Key features

- Manage services
- Perform operations
- Consult services
- Data-free usage
- Self-service solutions

## What do users think of Mi Claro Perú?

Overall sentiment: negative

**Pros**

- 👍 Some users find it functional (rare)
- 👍 Good for checking internet consumption (sometimes)
- 👍 Appears modern (superficially)

**Cons**

- 🐛 App frequently crashes or closes unexpectedly
- 🐛 Login issues (password, fingerprint, verification codes)
- 🐛 Payment failures and unresponsiveness
- 🐛 Outdated or broken functionality after updates
- 🐛 Poor user experience and navigation
- 🐛 Incompatibility with certain iOS versions/devices
- 🐛 Difficulty contacting customer service
- 🐛 Lack of clarity or functionality for certain plans (e.g., home plans)
- 🐛 Website redirects to app, app redirects to website
- 🐛 Payment issues with credit cards, no dollar payments
- 🐛 Security concerns regarding private information
- 🐛 Unhelpful customer support
- 🐛 Repeatedly asking for verification/login
- 🐛 Slow loading times
- 🐛 Lack of essential features from older versions
- 🐛 Inability to view call/SMS logs
- 🐛 Issues with verification codes not arriving

**Commonly reported bugs**

- App closes immediately upon opening
- Cannot log in after changing password
- App crashes after iOS update
- App freezes during payment process
- Verification codes not received
- Cannot make payments with credit cards
- App does not load or is unresponsive
- Login screen issues (fingerprint, captcha)
- App redirects to website, website redirects to app
- Inability to view plan details for home services
- Payment button is inactive
- App does not recognize phone number
- Issues with unlimited social media data tracking
- Errors when trying to access account information
- App closes automatically after authentication

**Most requested features**

- Improve app stability and fix crashes
- Fix login and password reset issues
- Enable successful payments
- Ensure compatibility with all iOS versions
- Improve customer service accessibility and responsiveness
- Allow viewing of call and SMS logs
- Fix issues with verification code delivery
- Improve functionality for home plans
- Accept payments in dollars
- Make the app more user-friendly and intuitive
- Ensure updates improve rather than degrade functionality
- Provide more specific data usage details
- Allow purchasing data/calls via SMS again

## Recent user reviews (10 of 130)

All indexed reviews: https://appshunter.io/ios/app/mi-claro-peru/id785700933/reviews.md

### 1/5 — Mala

*2026-08-18, version 6.5*

Muy mala sus renovaciones, no logran identificar los pagos que se hace al mes, haciendo ver que no tengo crédito.

### 1/5 — Mala aplicación

*2026-08-14, version 6.5*

Muy mala aplicación, no se puede ni registrarse para llevar el control del plan, no la recomiendo.

### 1/5 — .

*2026-08-13, version 6.5*

Asquerosa aplicación

### 1/5 — Ya pagué

*2026-08-04, version 6.5*

Señores de claro, regularicen sus sistema de pago, yo realicé mis pagos y me siguen llegando mensajes de whatsap, que carajo sucede con claro. Por eso decidí migrar a Entel a, claro se volvió pésimo y no soluciona nada

### 1/5 — NO SIRVE INVIERTAN

*2026-08-03, version 6.5*

Si hubiera para ponerle 0 estrellas lo haría pero no es posible, no sirve su aplicativo lo usamos porque nos obligan así de simple pero es basura

### 2/5 — Me pide entrar por web

*2026-07-31, version 6.5*

Soy cliente corporativo y deseo pagar mi recibo con tarjeta de crédito pero no me deja acceder a la app mi claro dice que está configurándose. Y entro por web y no hay la opción de pagar recibo online. Deben mejorar ya que las otras compañías hasta tiene la función de pagar con tarjeta de crédito en la web y la app.

### 1/5 — NO QUEDA DE OTRA

*2026-07-16, version 6.5*

Pésima app sus servidores se paran cayendo, aveces cuando pagas o recargas no se procesa, y su atención al cliente solo te dice que actives y desactives los datos

### 1/5 — Pésimo servicio

*2026-07-14, version 6.5*

Pésima aplicación, pésimo servicio, no lo recomendaría para nada

### 1/5 — No sirve

*2026-07-11, version 6.5*

Una basura su sistema de huella, no permite para nada ingresar para poder registrarme, necesito
Acceder a mis boletas de pagos y no puedo porque la huella sale que no se reconoce, una completa pérdida de tiempos

### 1/5 — Pésimo para empresas

*2026-07-07, version 6.5*

No me sirve en claro empresas, el peor error fue pasarme aquí

## Frequently asked questions about Mi Claro Perú

### What does Mi Claro Perú do?

Mi Claro Perú allows users to manage their telecom services and perform various operations. It provides a self-service platform for customers to access information and control their accounts.

### Can I use the app without using my mobile data?

Yes, the app is designed to be used without consuming your GB. This means you can access all its features and manage your services without worrying about your data allowance.

### Is Mi Claro Perú free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is the target audience for this app?

This app is intended for existing customers of the telecom provider it serves. It's for individuals who want a convenient way to manage their services and perform account-related tasks directly from their mobile device.

## Version history (last 5 releases)

### 6.5 — 2026-06-22

Corregimos errores, optimizamos algunos procesos y seguimos trabajando en tu experiencia usando Mi Claro App. Muy pronto más novedades!

### 6.4.3 — 2026-04-01

Mi Claro App se actualizó:

Corregimos errores, optimizamos algunos procesos y seguimos trabajando en tu experiencia usando Mi Claro App. Muy pronto más novedades!

### 6.4.2 — 2026-02-11

Mi Claro App se actualizó:

Corregimos errores, optimizamos algunos procesos y seguimos trabajando en tu experiencia usando Mi Claro App. Muy pronto más novedades!

### 6.4.1 — 2025-12-05

Mi Claro App se actualizó:

Corregimos errores, optimizamos algunos procesos y seguimos trabajando en tu experiencia usando Mi Claro App. Muy pronto más novedades!

### 6.4 — 2025-11-06

Mi Claro App se actualizó:

Corregimos errores, optimizamos algunos procesos y seguimos trabajando en tu experiencia usando Mi Claro App. Muy pronto más novedades!

## Apps similar to Mi Claro Perú

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Mi Movistar Perú](https://appshunter.io/ios/app/mi-movistar-peru/id562023625) | 3.8 (776) | Free | Utilities |
| [Mi Entel Perú](https://appshunter.io/ios/app/mi-entel-peru/id925872656) | 3.3 (180) | Free | Utilities |
| [Buk](https://appshunter.io/ios/app/buk/id1525816308) | 5.0 (49) | Free | Utilities |
| [Visma \| TuRecibo](https://appshunter.io/ios/app/visma-turecibo/id1376623820) | 1.0 (1) | Free | Utilities |
| [DNI BioFacial](https://appshunter.io/ios/app/dni-biofacial/id1578034590) | 4.3 (1,127) | Free | Utilities |
| [CallApp](https://appshunter.io/ios/app/callapp/id6739289261) | 4.5 (663) | Free | Utilities |

## More apps by América Móvil

- [Mi Telcel](https://appshunter.io/ios/app/mi-telcel/id492764073)
- [Consumo de Internet](https://appshunter.io/ios/app/consumo-de-internet/id493302110)
- [Recarga Amigo](https://appshunter.io/ios/app/recarga-amigo/id730475170)
- [Mi Claro PR](https://appshunter.io/ios/app/mi-claro-pr/id775322054)
- [Mi Claro Centroamérica](https://appshunter.io/ios/app/mi-claro-centroamerica/id953328601)

All apps by América Móvil: https://appshunter.io/developer/492764076

## Related topics

[claro hogar](https://appshunter.io/ios/topics/claro-hogar) · [mi claro](https://appshunter.io/ios/topics/mi-claro) · [claro](https://appshunter.io/ios/topics/claro)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*