# Mi Triple-S — user reviews

> 97 indexed App Store user reviews of Mi Triple by Triple-S Salud, Inc., rated 3.67/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/mi-triple-s/id910679894/reviews
- App overview in markdown: https://appshunter.io/ios/app/mi-triple-s/id910679894.md
- Rating breakdown: 5★ 12 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 5

## Newest reviews (13 of 97)

### 3/5 — Loging

*2025-03-13, version 3.1.8*

Esta app necesita poder salvar los datos para entrar o hacer “loging”. Es bastante fastidioso tener que poner los datos cada vez que se usa.

### 1/5 — Loose of time and effort

*2025-01-11*

Why you need an app that doesn’t work at all? Is this because this is Puerto Rico corp. That doesn’t know what to do? I try to use it sometimes and allways I need to call their service center that is located in Colombia, what a mess! Hope SSS corporate see this and take action and do good and not make the customer loose their time in an worthless application.

### 4/5 — Login options

*2025-01-09, version 3.1.8*

Face ID asap please

### 1/5 — Low quality

*2024-12-10*

Payments not showing up for weeks (had to call someone to resolve it), login every single time (why?), very slow application all around that takes forever to use (slow to see balance and to move around).  The effort put on this application is definitely questionable.

### 1/5 — Not working

*2024-11-16, version 3.1.6*

The app doesn’t work. It doesn’t load, you can’t access anything. Please fix, it’s been like this for months.

### 1/5 — Porqueria de app

*2024-10-15, version 3.1.5*

Perdida de tiempo

### 1/5 — Useless

*2024-10-04, version 3.1.4*

The worst app ever don’t even know why they have it. There is no information whatsoever and that’s if you get in because always says they are having issues and won’t log in.

### 1/5 — Poor app

*2024-09-25, version 3.1.4*

Not useful at all

### 1/5 — Bad app

*2024-08-24, version 3.1.3*

Bad app

### 1/5 — Buggy

*2024-06-06, version 3.1.1*

Tan caro que tienen los planes y no pueden hacer un app mediocre, la compañia externa que utilizan para los pagos tambien es basura. Ni la pagina web funciona.

### 1/5 — Not working

*2024-05-05*

I’ve been trying to use the app for several months and it keeps showing that there is a scheduled maintenance. This app was never great but now it’s worst. I can’t log in to make payments, or anything.

### 1/5 — No funciona

*2024-04-08, version 3.0.4*

Esta aplicación es un desastre la instale tres veces para ver si corregia el error y nunca funciono. Constantemente dice que está en mantenimiento preventivo por favor arréglenla y luego vemos si les doy mejor calificación.

### 1/5 — No sirve

*2024-04-01, version 3.0.4*

El app no permite pagar online, el proposito mas importante del app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Nada

*2026-03-28, version 5.5.0*

Está muy mal

### 1/5 — Annoying and not user friendly

*2026-02-27*

I can’t believe this is a real app in 2026. How is there no Face ID support? No “remember me” button? If I don’t have the energy to log in each time i want to review my details and i’m a 20 year old, i couldn’t even imagine someone older taking advantage of this. Seriously lackluster and disappointing.

### 1/5 — Problemas desde nueva actualización

*2025-09-16, version 5.2.0*

No puedo entrar a mi cuenta incluso el app no abre completa se cierra automáticamente. Dónde puedo notificar este problema para que ayude. A resolverlo L

### 1/5 — Slow app

*2025-07-07, version 5.1.0*

Very slow and loading takes a lot of time very bad app!

### 1/5 — Buena idea pero súper lenta.

*2025-06-27, version 5.0.0*

Buena idea pero, el app es extremadamente lenta al nivel de ser inservible.

### 1/5 — You should learn how to do apps :(

*2025-06-17, version 5.0.0*

Every time I sign in to do the monthly payment - something crashes. New piece each time.

### 1/5 — Very slow

*2025-05-30, version 3.2.0*

It’s not good. It’s slow and unintuitive. It does not give you the option of adding the card to apple wallet.

### 1/5 — Total mess

*2025-03-28*

I mean: payments - dead from time to time. What is more - surprises - from Triple S when you arrive to the doctor and you have appointment. Suddenly, if you have Triple S Pocket (bad luck), doctor tells you you need and order from another doctor - because Triple S put a new clever rule. And you spend the phone day trying to reach 3 call centers: insurance, your clinic, your doctor - to figure out that your day is wasted, because this is not the office day for your physician. And you spend half a day driving and wasting your time.

### 1/5 — Worst app ever

*2025-03-25, version 3.1.9*

Increíble que en el 2025 tengan un app lenta, casi nunca sirve de la primera.  Hay que  relog varias veces.

### 1/5 — App has been completely broken for more and a month

*2025-01-18, version 3.1.8*

Login has not worked in over a month and when you click the “Enter as Guest” the app just crashes. Pure 🗑️🗑️🗑️

## Most praised reviews (10 highest-rated)

### 5/5 — Que buena aplicación

*2025-09-11, version 5.2.0*

Se me quedo mi tarjeta física y pude usar mi id digital que sale en la aplicación. Que éxito!!

### 5/5 — funciona bien

*2025-09-10, version 5.2.0*

no tenía mi tarjeta y la aplicación la tiene disponible. Se pueden ver los medicamentos

### 5/5 — 🌟🌟🌟🌟🌟 Excelente aplicación, muy recomendada

*2025-09-09, version 5.2.0*

La app funciona perfectamente, es rápida, intuitiva y muy fácil de usar. Me ha facilitado mucho el día a día y cumple exactamente con lo que promete. La interfaz es limpia y moderna, y hasta ahora no he tenido ningún problema técnico. ¡Gracias al equipo de desarrollo por crear una herramienta tan útil!

### 5/5 — Buena

*2025-09-09, version 5.2.0*

Pude encontrar mis resultados de laboratorio. Muy buena experiencia

### 5/5 — Información completa

*2025-08-24, version 5.1.0*

Información completa de los servicios, y no tengo que llamar a servicio al cliente pues ya esa información yo la puedo buscar aquí. Excelente!

### 5/5 — easy payment

*2024-06-12, version 3.1.1*

very easy process fast pay

### 5/5 — Useful and effective

*2024-06-12*

App is pretty convenient and useful for pre-authorizations. Great update and development!

### 5/5 — Now I have access to my medical info

*2024-02-21*

The user friendly app empowers me to have my health information accessible on my phone 24 /7
Great medical software, worth it

### 5/5 — Student Certification

*2024-02-12*

We need to add the option to download the student certification like the old website allowed! Everything looks great!!

### 5/5 — Me encanta!

*2024-02-05, version 3.0.1*

Me encanta la aplicación. Ahora puedo ver estatus de mis preautos y historial clínico que lo compartí con mi médico.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
