# Mi Vodafone — user reviews

> 52 indexed App Store user reviews of Mi Vodafone by Vodafone España S.A.U, rated 3.70/5 from 184 ratings.

- Source: https://appshunter.io/ios/app/mi-vodafone/id455655421/reviews
- App overview in markdown: https://appshunter.io/ios/app/mi-vodafone/id455655421.md
- Rating breakdown: 5★ 110 · 4★ 10 · 3★ 9 · 2★ 3 · 1★ 52

## Newest reviews (15 of 52)

### 3/5 — Glitchy App

*2025-10-21, version 8.17.0*

It works OK most of the time. Again, for the second time, the App stopped working on both of my iPhones. One is an iPhone 11 and the other one is an iPhone 16. When trying to use the app it is closed automatically right after opening it. Very annoying.

### 3/5 — Glitchy App

*2025-10-17*

It works OK most of the time. Again, twice the App is not working on both of my iPhones. One is an iPhone 11 and the other one is an iPhone 16. When trying to use the app it is closed automatically right after opening it. Very annoying.

**Developer response:** Good morning. We are doing everything possible to resolve the issue as soon as possible. We apologize for any inconvenience caused. We are at your full disposal at our email atencionvodafone@vodafone.es. Thank you. Best regards.

### 1/5 — Crashes immediately with IOS 26

*2025-10-12, version 8.17.0*

This app was working prior to the launch of IOS 26. In fact it still does if you do not have IOS 26 installed on your phone. But the latest version continues to crash for those of us that have updated to IOS 26.x. The app creators could benefit from automated testing frameworks as this bug is easy to catch.

### 1/5 — HORRIBLE. THEE Worst.

*2025-10-11, version 8.17.0*

I can’t actually give an accurate review of what the INSIDE of the app has to offer because it crashes every time (EVERY. TIME.) I attempt to open it :-/

### 1/5 — No funciona

*2025-10-09, version 8.17.0*

Este app no funciona con iOS 26. Cierra inmediatamente sin dejar usarlo. Reinstalación no arregla el problema. Completamente inútil.

### 1/5 — La aplicación tiene fallos al abrir

*2025-10-05, version 8.17.0*

Esta versión es imposible de abrir. Se cierra automáticamente al abrir. No puedo acceder a ella

### 1/5 — no funciona

*2025-10-04, version 8.17.0*

La aplicación continúa fallando

### 1/5 — Not working on iOS 26

*2025-09-21, version 8.15.3*

The app doesn’t work on iOS 26. It just stays in the splash screen.

### 3/5 — Buena atención

*2025-06-21, version 8.14.0*

Muy lenta la aplicación

### 1/5 — Si te gusta que te timen, está esta es tu compañía..

*2025-04-10, version 8.12.0*

Diferentes agentes de contratación me engañaron burdamente diciendo que la tarifa incluía algo que realmente no. 

Después de intentar por casi un mes dar de alta mi línea, o por lo menos activarla, me dijeron que si quería ese servicio debía de pagar la línea ilimitada, ¿adivinar que? Una vez contraté la línea ilimitada, me llegó un SMS diciendo que tampoco incluía el roaming en US y que me iban a cancelar cobrar una barbaridad por una llamada de 3 minutos..

Estafadores de queda corto…

Peor servicio al cliente ever. 

Si aprecias tu tiempo, tu dinero y respeto porque no se rían de ti… contrata cualquier otra operadora

### 1/5 — Minimal.

*2025-02-24, version 8.10.0*

The App barely has any use at all. Can’t even change the language.. Don’t bother and use the Web page.

### 1/5 — Useless

*2024-11-06, version 8.06.1*

Not fully translated to English Not using standard English terms Can’t see prepaid balance (not able to locate) Can’t switch email to English
Can’t add visa/mastercard - insist to pay first all though everything is paid. 
Can’t use stored cards - have to type rating is 19 century

### 1/5 — Most dumb app ever

*2024-10-15, version 8.05.0*

Doesn’t show plan features but always directs to payment

### 1/5 — Imposible solucionar un problema

*2024-07-17, version 8.03.0*

El bot es inútil, y cuando responde un humano horas mas tarde es aun peor.

### 1/5 — No funciona

*2024-07-06, version 8.03.0*

No es posible que lancen una actualización sin probarlo antes.  No funciona nada.

## Most critical reviews (10 lowest-rated)

### 1/5 — Disabled prepay support

*2026-05-18, version 8.24.0*

This app has been disabled today from management of a prepago account.  There is a new app for that but it’s not available to non EU iOS App Store accounts.  As a foreign visitor to Spain I’m now locked out of online Managment of my Vodafone Spain prepaid account.  The new prepaid app is prohibited from being downloaded to a North American Apple Store account.

### 1/5 — I cant work with this app

*2026-05-01, version 8.24.0*

I cant work with this app because it doesn’t have English language

### 1/5 — Does not work

*2026-04-02, version 8.23.0*

You guys are literally a phone company. Why does this awful app never work? It’s pathetic

### 1/5 — Peor

*2026-02-01, version 8.21.0*

Quiero dejar -1 pero no me deja .

### 1/5 — Orange is better!

*2025-11-30, version 8.19.1*

Spain has a huge number of foreigners who want to use Vodafone, but it's impossible because the app is only in Spanish!!  for example, Orange has an English version and Customer service is also in English!

### 1/5 — App crashes

*2025-10-25*

App crashed constantly on loading, reinstalling does not fix it. Poor testing.

**Developer response:** Good afternoon. We are sorry that the use of the application has not been satisfactory. We would like to be able to help you. Please write to us at our email atencionvodafone@vodafone.es, providing your information and the reason for your inquiry. Best regards.

### 1/5 — app crashes every time

*2025-10-22, version 8.17.0*

after uodate to ios 26 on iphone 16 pro max this app is not working . It is crashing all the time when you open the app. What is fascinating that this is not yet fixed !!!!

### 1/5 — I cant work with this app

*2025-10-19, version 8.17.0*

I cant work with this app

### 1/5 — La app se cierra

*2025-10-15, version 8.17.0*

Después de la ultima actualización la app se cierra sola, ya intenté borrar y descargar nuevamente y sigue con la misma falla

### 1/5 — App quita

*2025-10-12, version 8.17.0*

The app quits every time I open it. Ive tried deleting it, and redownloading, still will quit on me after I've signed it. Please fix this

## Most praised reviews (10 highest-rated)

### 5/5 — Buena atención

*2024-09-06*

Excelente

**Developer response:** ¡Mil gracias por tu valoración!

### 5/5 — Encantado

*2024-08-28, version 8.04.0*

Me encanta Vodafone la recomiendo al 100

### 5/5 — Wonderful

*2023-11-28, version 7.07.0*

Works smoothly, very easy to recharge, and great rates. The whole process has been great.

### 5/5 — Language

*2023-11-10, version 7.06.0*

Please add the English language

### 5/5 — Muy practico!!!

*2022-01-05, version 6.30.1*

Muy adecuado y fácil Todo en uno!!!

### 5/5 — Buena Apo

*2017-10-08, version 4.2.1*

Todo lo que  necesito saber de mi tarifa la recarga y los servicios de Vodafone en un solo sitio y sin afectar mis datos ¡ Me encanta !

### 5/5 — Great app

*2017-07-20, version 4.1.4*

It let's me do everything that I need to do without having to go to my computer or to a retailer in order to add funds. It also keeps good track is the service used.

### 4/5 — There’s a new vodafone app

*2026-04-23, version 8.23.0*

Theres a new vodafone app released in 7 languages, but its not available in my region. Please fix this. This app asks me to upgrade to the new one, but I can’t because of the region issues.

### 4/5 — Works with eSIM only

*2025-10-28, version 8.18.0*

App crashed constantly with physical SIM.

### 4/5 — No English language

*2024-11-21, version 8.07.0*

I hope to add English language for other non-Spanish user who use this application

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
