# MIA Airport Official — user reviews > 67 indexed App Store user reviews of MIA Airport Official by Miami-Dade County, rated 4.79/5 from 1,940 ratings. - Source: https://appshunter.io/ios/app/mia-airport-official/id941208578/reviews - App overview in markdown: https://appshunter.io/ios/app/mia-airport-official/id941208578.md - Rating breakdown: 5★ 1,692 · 4★ 81 · 3★ 23 · 2★ 12 · 1★ 53 ## What do users think of MIA Airport Official? Overall sentiment: negative **Pros** - 👍 Wheelchair accessible in the TSA lines - 🚀 Excellent - 🚀 Works good to keep track of your flight and distance to gate from wherever you are currently - 👍 Best airport app that I have seen - 👍 What an improvement over the 1.0 version. Great user interface, and geo location/maps/indoor navigation features. Very intuitive and user friendly. Accurate flight and airline information. Everything you need to know about MIA at your fingertips - 👍 Such a cool app. I fly out of Miami all the time, and this app lets me know where my gate is, where I am inside the airport and what's around me. I love it! - 👍 Best app for MIA **Cons** - 🐛 App crashes whenever viewing map - 🐛 Constant App Crashes - 🤔 Not intuitive - 🤔 Worthless - 🤔 Sloppy, incomplete, not helpful - 🤔 Cannot trust the information - 🤔 Awful site!! - 🤔 Map is the worst - 🤔 Not helpful at all - 🤔 Useless Map - Not interactive at all - 🐛 Crashing App - 🐛 App crashes all the time - 🤔 Worthless - 🤔 Terrible and frustrating app - 🤔 Garbage App - 🤔 Don't depend on the security wait times - 🤔 Not Updated - 🤔 Is it possible to give 0 stars? - 🐛 Photo Doesn't Work - 🤔 No wait times - 🤔 Disappointing - 🤔 Horrible information - 🤔 Worthless - 🤔 Of little use - 🤔 Nao é preciso. - 🐛 Crashes = Useless - 🐛 Crashes! - 🤔 Very inaccurate - 🤔 Worst than airport experience - 🤔 Gives me only 1st of July info - 🤔 Useless - 🤔 Won't Open - 🤔 Not very helpful app - 🤔 The flight information I received from this app was wrong. - 🤔 The worst - 🤔 Freezes for all kinds of reasons right on the initial screen. Right now stuck at a "downloading license agreement" dialog. Waste of time. **Commonly reported bugs** - Map constantly resets your view to your current location and doesn't let you pan to explore - Displaying incorrect security wait times - Providing outdated information about restaurants and shops - Crashing after updates - Incompatible with iPhone X - Failing to display all flights, especially from Brazil **Most requested features** - Add the option to filter by terminal for dining - Add the boarding time for the flight and the option to remind you when you should start heading to the gate based on how far away you are and the boarding time - Add the ability to view / select departures times and then viewing a list of the airlines leaving at those times and in which runway ## Newest reviews (13 of 67) ### 2/5 — Constant App Crashes *2025-11-23, version v3.2.0* Trying to locate restaurants during a layover, the AA app actually had a better functioning map than the MIA Airport Official app v3.2.0 ### 4/5 — We enjoyed the art and exhibitions *2025-08-13, version 3.1.1* Thank you. ### 2/5 — Sloppy, incomplete, not helpful *2025-02-08, version 3.0.11* For Dinning - Why would you not have the option to filter by terminal? You should mimic DFW's app.. ### 1/5 — Not up to date *2024-08-13, version 3.0.9* I am trying to track AA 834 from PIT but it doesn’t come up on the app. ### 4/5 — Helpful *2024-08-11, version 3.0.9* Works good to keep track of your flight and distance to gate from wherever you are currently, also distance to nearby shops or whatever you are looking for. Just wish it included the boarding time for the flight and the option to remind you when you should start heading to the gate based on how far away you are and the boarding time. ### 1/5 — Map is the worst *2024-08-08, version 3.0.9* Pan constantly resets your view to your current location and doesn’t let you pan to explore. ### 2/5 — Displaying Departures by time *2024-07-01, version 3.0.9* I want to be able to view / select departures times and then viewing a list of the airlines leaving at those times. And in which runway. Currently, this app makes me choose an airline first and displays its departure information afterwards. It’s too time consuming and not user friendly. ### 1/5 — Not helpful at all *2024-05-24, version 3.0.9* The app does not let you look around the airport and takes you back to you are here needs to be updated like the airport itself ### 1/5 — Useless Map - Not interactive at all *2024-02-17, version 3.0.9* The map won’t let you explore at all. It keeps taking you back to “You are Here” when trying to expand and look for anything. And the restaurant lookup feature either isn’t working or doesn’t give information by location. You have to scroll through alphabetically and then hunt to see it something is near you. This app is pretty much useless. ### 1/5 — Crashing App *2023-07-20, version 3.0.0* App is crashing after update ### 3/5 — App crashes all the time *2023-06-11, version 2.27* Great app but every time I try to use the map it crashes ### 1/5 — Worthless *2023-01-17, version 2.27* I tried the all because I wanted to see the restaurants that were close enough to my gate for a layover dinner. The restaurant list is not and cannot be filtered by terminal, so it was completely unhelpful. I don’t care if you have a great sandwich shop clear across the campus, I’m stuck near my gate. Whoever decided how this app would work, they clearly never stopped to imagine what a person visiting an airport might want or need. ### 1/5 — Terrible and frustrating app *2022-09-27, version 2.26* Very incomplete. Frustrating to use. Some buttons like explore Concourse E return a Nothing Found. It can’t remember flights. Can’t provide you a path on the map from an arrival gate to a departure gate. The Levels don’t work on the map. They always display Level 2. Pitiful app. Don’t bother downloading it. Using it will make you want to smash your phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — App keeps crashing *2026-07-21, version v3.2.1* App keeps crashing. It’s hard to see the dining options by gate. There is no ability to filter down dining options to H gates. ### 1/5 — Crashing *2026-07-12, version v3.2.1* The app crashes before I can even do anything so it’s worthless. iPhone 14 Pro ### 1/5 — Crashes on iPhone 16 Pro *2026-03-16, version v3.2.1* Crashes every time I try to go anywhere in the app! Trying to use the map it is zoomed out so far you have to zoom in and zoom in and zoom in to see anything. Navigating to dining is an empty list. Useless app. ### 1/5 — Almost useless *2026-03-11, version v3.2.1* I frequently fly out of MIA so I thought this app would be helpful. So far, it crashes every time I try to navigate beyond the homepage. Was this app built by FloridaMan™️? ### 1/5 — Crashes *2026-03-06, version v3.2.1* I can’t maneuver through the app without it continuously crashing and closing. Waste of time ### 1/5 — Crashes *2025-11-23, version v3.2.0* App crashes whenever viewing map ### 1/5 — Not intuitive *2025-04-07, version 3.1.1* I could not see the wait times though the whole point of me downloading the app was to check security lines ### 1/5 — Worthless *2025-03-02, version 3.1.0* The map doesn’t work, information is terrible. Even the airport is terrible, no wheelchairs for disabled passengers, just really bad ### 1/5 — Cannot trust the information *2024-10-18, version 3.0.10* The TSA security point info is not accurate or up to date. The app indicated today that TSA pre check was closed at TSA point 5, which was incorrect. We were flying from gate G, and there is no TSA point listed for concourse G in the app, but there is one! ### 1/5 — Awful site!! *2024-10-18, version 3.0.10* This is one of the worst apps and their website is even worse. Make the map be able to move away from where I am! ## Most praised reviews (10 highest-rated) ### 5/5 — Súper útil *2026-04-07, version v3.2.1* Orientación de horarios de salidas y llegadas muy buena la información ### 5/5 — Keep the app lost in Miami versus Orlando International Airport separate flight flights *2026-01-11, version v3.2.1* Please keep the app I need both apps to stay. The app keeps freaking out. It’s just that we’re going on separate flights and I don’t wanna get lost into separate airports the Miami International Airport app keeps freaking out ### 5/5 — Good *2025-08-01, version 3.1.1* Excellent ### 5/5 — Time to Spotlight the Airline That Moves Miami *2025-07-16, version 3.1.1* It’s surprising to see that the Miami Airport app features a background photo of an Air France aircraft, considering Air France only operates a few daily flights out of MIA. Meanwhile, American Airlines based in the North Terminal (Concourses D and E) operates over 340 daily flights and plays a major role in the airport’s operations. It would be great to see the airport app reflect that reality and give recognition to the airline that significantly contributes to the airport’s traffic and presence in Miami. ### 5/5 — Wheelchair accessible in the TSA lines *2024-08-20, version 3.0.9* I like using this app because I use Miami international Airport many times and it is easy to look to see how long the TSA lines are especially if I have to use a wheelchair in the airport because I can’t walk long distances plus the airport is so big ### 5/5 — Carlos Rodriguez Perez *2024-02-18, version 3.0.9* Super exellent!👍🏻 Thank U for your service!🙏🏻 ### 5/5 — Excelente aplicación *2024-02-15, version 3.0.9* Excelente aplicación ### 5/5 — Great *2020-08-25, version 2.21* Best airport app that I have seen. Love the TSA wait times ### 5/5 — Works great! *2018-05-31, version 2.10* This is by far the best airport app anywhere. I wish I could fly to Miami more often and use it. ### 5/5 — Thank you *2017-09-27, version 2.7* It is great the a quasi government is creating an app to provide information to people. Generally helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*