# MiCollab for Mobile

> Unified mobile communication and collaboration platform for businesses. (iPhone/iPad app by Mitel Networks Corporation.)

- Source: https://appshunter.io/ios/app/micollab-for-mobile/id979152838 (this page in markdown: same URL + `.md`)
- Developer: [Mitel Networks Corporation](https://appshunter.io/developer/448794623)
- Category: Productivity, Business
- Price: Free
- Rating: 2.30/5 from 36 App Store ratings · 112 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 64 MB
- Languages: American English, Danish, Dutch, Finnish, French (France), German (Germany), Italian, Norwegian Bokmål, Polish, Brazilian Portuguese and 5 more
- Released: 2015-10-11
- Data updated: 2026-08-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/micollab-for-mobile/id979152838/reviews.md

## What is MiCollab for Mobile?

The Mitel® MiCollab® Mobile Client 9.6 requires MiCollab Server 9.6 or newer.

MiCollab is a mobile first application, designed from the ground up for your iPhone, making it easier for employees to talk, chat, meet and share information from anyplace, at any time.

Having communications and team collaboration in a single application, MiCollab extends your office communications to any location enabling you to make phone calls, search your corporate directory, chat with colleagues, check corporate voicemail, collaborate on team-based projects, and more, directly from your iPhone.

Increase the ease of sharing information and speed of decision making within your organization by using the MiCollab Mobile client.

The MiCollab Mobile client lets you:
• Create a list of favorite contacts, speed dial numbers, and websites you can access in a flash
• Search corporate contacts, see who is available, and choose how to contact them using voice, IM, point-to-point video, or email
• Receive, place, and hand-off voice calls to/from the MiCollab Mobile client SIP Softphone over Wi-Fi® or 4G/5G networks
• View your incoming, outgoing and missed call history for your office extension
• Access visual voicemail for your office extension and manage messages by preference rather than by sequence
• Manage and automatically update your status and call-routing preferences based on your location or time of day

## Key features

- Unified communication and collaboration
- Make and receive office calls
- Corporate directory search
- Instant messaging and video calls
- Visual voicemail management
- Status and call-routing preferences

## What do users think of MiCollab for Mobile?

Overall sentiment: negative

**Pros**

- 🌍 Access work phone from anywhere with WiFi
- 📱 Unified communications on mobile device
- 🔄 Seamless handoff between devices
- 💬 Integrated chat and messaging features
- 📞 Call forwarding and extension management
- 🎨 Clean and intuitive user interface
- ✅ Works reliably when functioning properly

**Cons**

- 🐛 Frequent app crashes and freezes
- 📵 Calls don't ring or ring only once
- 🔌 Fails to connect to server regularly
- 🔋 Severe battery drain on iOS devices
- 🔊 Poor audio and sound quality
- 📞 Dropped calls mid-conversation
- 🔐 Registration failures and re-registration loops
- 📳 Missing push notifications for incoming calls
- 🔒 Calls bypass do-not-disturb settings
- ⚠️ Requires app to be open and screen unlocked
- 🎧 Bluetooth audio integration broken
- ⏱️ Slow and unresponsive performance
- 🔄 Inconsistent behavior across updates
- 📱 Poor WiFi connectivity handling
- 🚫 Mute button freezes during calls

**Commonly reported bugs**

- App won't connect or register to server
- Incoming calls show as missed calls instead of ringing
- Call overlay doesn't work when phone is locked
- Calls get stuck in 'IVR Connecting' state
- App crashes on startup after updates
- Softphone won't stay open in background
- Status changes don't register properly
- ACD users randomly switched to different states
- Mute button becomes unresponsive
- Native phone option forced instead of app calls
- Chat messages don't sync across devices
- Chat notifications not received
- Location services requirement on Android
- Call quality degrades with certain WiFi networks
- App hangs on loading screen
- Battery drain causes phone shutdown
- Calls lock up desk phone requiring reboot
- Audio won't route through app speakers
- Unexpected error crashes with image uploads

**Most requested features**

- Answer calls from locked screen
- Auto-add 9 prefix for external calls
- Landscape mode support for iPad
- CarPlay integration for vehicles
- Ability to control ring group membership by status
- Pre-call audio device selection
- Status change synchronization
- Chat message read receipts
- File sharing in messenger
- Spell checker and text prediction
- Disable work calls during off-hours
- Better Bluetooth device switching
- WiFi signal strength indicators
- Call history sync with desktop app

## Recent user reviews (10 of 112)

All indexed reviews: https://appshunter.io/ios/app/micollab-for-mobile/id979152838/reviews.md

### 1/5 — App Never Works

*2025-05-08, version 10.0.107*

The app is generally useless. It struggles to connect and simply spins most of the time—particularly since the most recent update.

### 5/5 — Huh?

*2025-05-07, version 10.0.107*

Is there any way this app can stop sending me work calls?

UPDATE: Works great! All my calls get sent directly to voicemail. Thanks, MiCollab!

### 1/5 — Huh?

*2025-04-07*

Is there any way this app can stop sending me work calls?

### 1/5 — Sad

*2025-04-07, version 10.0.105*

Our CFO made us use this app for our phone system. It’s terrible. You’d think the IT Dept would have done some due diligence before signing off on it. Sad.

### 2/5 — needs one thing

*2025-03-28, version 10.0.12*

The app needs the ability to auto include 9 prefix when calling.  I get calls from people and when I click to call them back, 9 is not automatically added so I get a failed call and have to manually redial the number.

### 1/5 — Terrible App

*2024-10-30, version 9.8.206*

99% of incoming calls go straight to voicemail. Can’t make an outgoing call so just I end up using my normal cell line.

### 1/5 — Not usable

*2024-10-04, version 9.8.205*

I can’t even get this started because it refuses to connect, whether I scan the QR code or type in the key. I’ve tried several times. This app is a brick.

### 4/5 — Great App

*2024-08-15, version 9.8.112*

First, you can make calls from ANYWHERE in the world with WiFi and they’re billed by your work provider as if you are calling from your desk.

You can forward phones from one extension to another with this App no matter where you are.

It is possible to turn off receiving work calls on your cell.

If people are complaining about call quality or dropping it’s likely the WiFi they are using at the time.

I love this App!

### 1/5 — Barely works

*2024-06-19, version 9.8.102*

Sometimes the app doesn’t ring when you get an incoming call if your phone is locked or you’re in another application. The call overlay won’t work until you open the app so you can’t answer a call coming in. Frequently incoming calls get stuck in “IVR Connecting” after answering and result in a missed call. Frequently the app will just not ring at all and a missed call notification will just pop up. If you use an ACD line sometimes you will just get put into a different Aux state than available for no reason. Mitel support is basically non existent; and that’s thrice as true for this abandonware.

Update 6/19/24

My softphone just stopped working with no configuration changes today and the performance continues to get steadily worse 

I can’t believe this company charges for this product when we’re basically having to suffer through such awful use issues.

### 1/5 — Barely works

*2024-04-02*

Sometimes the app doesn’t ring when you get an incoming call if your phone is locked or you’re in another application. 
The call overlay won’t work until you open the app so you can’t answer a call coming in. 
Frequently incoming calls get stuck in “IVR Connecting” after answering and result in a missed call. 
Frequently the app will just not ring at all and a missed call notification will just pop up. 
If you use an ACD line sometimes you will just get put into a different Aux state than available for no reason. 

Mitel support is basically non existent; and that’s thrice as true for this abandonware.

## Frequently asked questions about MiCollab for Mobile

### What does the MiCollab Mobile Client do?

The MiCollab Mobile Client is a mobile-first application that integrates various communication and collaboration tools. It allows employees to make and receive office calls, chat with colleagues, search the corporate directory, manage voicemail, and collaborate on projects from their smartphone.

### What are the key features of this app?

Key features include unified communication and collaboration, the ability to make and receive office calls via a SIP Softphone, corporate directory search with presence information, instant messaging and point-to-point video calls, visual voicemail management, and customizable status and call-routing preferences.

### Is this app free to use?

Based on the provided information, the app itself is free to download and use. However, it requires MiCollab Server 9.6 or newer to function, which is a business solution likely involving licensing costs for the organization.

### What devices is MiCollab for Mobile compatible with?

The application is designed for iPhones and requires MiCollab Server 9.6 or newer. It supports communication over Wi-Fi® or 4G/5G networks.

### How does this app help with business communication?

It enhances business communication by consolidating calling, chatting, meeting, and sharing capabilities into a single mobile application. This allows employees to stay connected and productive from any location, speeding up decision-making and information sharing within the organization.

## Version history (last 5 releases)

### 10.3.8 — 2026-07-15

Various bug fixes.

### 10.2.106 — 2026-03-31

Various bug fixes.

### 10.2.10 — 2025-12-18

Various bug fixes

### 10.1.10 — 2025-08-13

Bugfix for various audio issues

### 10.1.9 — 2025-07-15

Various bug fixes

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## More apps by Mitel Networks Corporation

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All apps by Mitel Networks Corporation: https://appshunter.io/developer/448794623

## Related topics

[micollab for mobile](https://appshunter.io/ios/topics/micollab-for-mobile) · [micollab](https://appshunter.io/ios/topics/micollab) · [mitel micollab](https://appshunter.io/ios/topics/mitel-micollab) · [micollab mobile client](https://appshunter.io/ios/topics/micollab-mobile-client) · [mitel micollab client](https://appshunter.io/ios/topics/mitel-micollab-client) · [mitel connect](https://appshunter.io/ios/topics/mitel-connect) · [mitel teamwork](https://appshunter.io/ios/topics/mitel-teamwork) · [mitel](https://appshunter.io/ios/topics/mitel) · [micollab advanced messaging](https://appshunter.io/ios/topics/micollab-advanced-messaging) · [mitel revolution mobile](https://appshunter.io/ios/topics/mitel-revolution-mobile) · [mitel one](https://appshunter.io/ios/topics/mitel-one) · [hybridaf mobile](https://appshunter.io/ios/topics/hybridaf-mobile) · [oec mobile](https://appshunter.io/ios/topics/oec-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*