# MICROS inMotion — user reviews > 114 indexed App Store user reviews of MICROS inMotion by Oracle America, Inc., rated 1.60/5 from 106 ratings. - Source: https://appshunter.io/ios/app/micros-inmotion/id605646275/reviews - App overview in markdown: https://appshunter.io/ios/app/micros-inmotion/id605646275.md - Rating breakdown: 5★ 11 · 4★ 1 · 3★ 8 · 2★ 5 · 1★ 81 ## What do users think of MICROS inMotion? Overall sentiment: negative **Pros** - 📊 Real-time sales and labor data access - 📱 Easy-to-use interface and intuitive navigation - ✉️ Check lookup and email receipt functionality - 🎯 Multi-location management capability - 💰 Free download with paid subscription - 🚀 Quick access to operational metrics - 👁️ Loss prevention alerts for theft detection **Cons** - 🐛 Frequent app crashes and freezes - 🚫 Constant unexpected logouts - ⏰ Data consistently lags behind real-time (hours behind) - 📱 Poor compatibility with newer iPhone models (14, 15, 16, XS Max) - 🖥️ Outdated UI not optimized for modern screen sizes - ⚠️ App frequently goes down for extended periods - 🔐 Login credential issues and authentication failures - 🔄 Inconsistent data updates and synchronization - ⚡ App performance degrades with iOS updates - 😤 Lack of customer support responsiveness **Commonly reported bugs** - App crashes immediately upon opening after updates - Login fails with 'invalid organization name' error - Data format error on newer iPhone models - Legal terms page loops and prevents app access - App stops during download installation - Freezing on legal agreement page - Request timeout errors during login - App version no longer supported message without update available - Sales data not displaying or loading - Incompatibility with iOS 15 and later versions **Most requested features** - Calendar function to view historical data and compare dates - Void and canceled ticket tracking - iPad native resolution support - Customizable notifications and alerts - Multiple saved logins for multi-unit managers - Detailed drill-down filtering by revenue center - Forecast customization options - Net sales display (less VAT) for UK users - Receipt production functionality - Two decimal place precision for financial figures ## Newest reviews (18 of 114) ### 2/5 — iphone resolution *2022-08-05, version 3.34* iphone 12pro max screen resolution for thismapp is too small . ### 3/5 — Only works sometimes *2022-02-27* I use the app all of the time. Great tool. Unfortunately it goes down too often. Right now no info updated for the last 4 days. Not ideal at all, especially from such a company as Oracle. Should show more up to the minute info as well. Sales figures are always an hour behind. ### 1/5 — Doesn’t work *2021-11-04, version 3.34* Please fix it asap. ### 1/5 — Meh *2021-10-29, version 3.34* App does not work any more after upgrading to iOS 15. When it did prior to 15, it was not in real-time. The app looks like it’s from the iPhone 6 era ### 1/5 — I can’t login *2021-09-22* I can’t log into my micros account on the app only. It won’t let me only on the app. I can log in perfectly fine on the website ### 1/5 — Hardly works *2021-04-14, version 3.34* This app is a disgrace to Oracle regarding uptime. It kicks you out often as well. Currently down since Saturday. 4 days! ### 1/5 — Worthless *2021-02-04, version 3.33* Even when the app works - it is never current... data always lags... ### 1/5 — Update the user interface! *2020-12-10, version 3.33* Hey Oracle, in case you didn’t know phone screen sizes are a lot bigger now. It would be nice to see some effort put into the user interface. ### 3/5 — Falta atualização *2020-12-04* Mais de um ano sem atualização ### 1/5 — Oracle and Micros - poor product *2020-10-27* Everything from their new Simphony Product - to terrible support - to their barely functioning app. All the way around bad , bad , bad product and poor client service ### 2/5 — Often useless *2020-08-23* This app is great when it works. However too often it doesn’t properly update with current numbers which can be frustrating. ### 1/5 — Won’t let me log in *2020-07-11* It keeps telling me invalid organization name and then after a while it says request time out. Fix the problem and I’ll change my rating. Micros always some sort of issue going on. ### 1/5 — No updates *2020-06-07* Last update was over a year ago. Not to mention that the app crashes without any reason. It’s a shame because it’s a great tool that could be perfected with these minor technical issues! ### 1/5 — Junk *2020-05-17* This app is nearly useless. When is the last time the interface was updated? As someone else said, it hasn’t been updated for screens since the iPhone 6, never mind iPhones X and beyond! Also, as previously mentioned, this app often lags way behind real time. Who wrote this app, blind kindergarteners? ### 3/5 — Anpassung *2020-05-03* Bitte Auf Iphone X Größe Updaten Vielen Dank. ### 1/5 — App is super frustrating *2020-03-02* App doesn’t update to real time. Not consistent. Crashes. Need to sign in and out a lot. Have even uninstalled and re installed- still not updating ### 2/5 — William Fagan *2020-02-19* When the app works it’s fantastic however lately it will stop reporting and be hours behind. This is frustrating when you are trying to run a restaurant and need constant vision on the numbers. ### 1/5 — Going steadily downhill *2020-01-23* Oracle/Micros salespeople tout their systems a the Cadillac of the POS world. Perhaps if it was a broken down model from the fifties. This app as not seen any significant updates in years and now forces you to log in every time. Updates to sales are never correct/current and regularly crash the app. It’s more trouble than it’s worth. Stay far away from this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Basic fixes needed *2025-03-07* The app could be great but the constant issue of being logged out and how the app hasn’t been updated to match current phone size screens is a joke. ### 1/5 — Not able to open the app *2025-02-18, version 3.35* Very bad app ### 1/5 — Last Year Sales Don’t Show *2024-11-04* I like this app, but the sales vs last year filter doesn’t show up for half of my stores at a time. There’s no rhyme or reason for what’s causing the issue, but every day 1-3 of my 7 stores don’t show real time sales vs last year. There is no yellow LY sales line when clicking “Last Year”. ### 1/5 — Update *2024-09-23, version 3.34* Y’all should update the app, it doesn’t fit well with newer phone especially from IPHONE 14,15 and 16 ### 1/5 — Weekly errors - Dunkin Brands *2024-08-15* Hasn’t been updated by Oracle in more than 3 yrs. Has issues capturing current data for my stores on a regular basis. Take ownership Oracle. Fix the problems ### 1/5 — App is always down *2024-04-19, version 3.34* They need to fix this app. This app is always down and never works. ### 1/5 — ... *2023-12-04* Last update 2 years ago... why? ### 1/5 — Operating Partner *2022-10-17* I would love the app if it worked better, maybe because there hasn’t been an update in over a year . Would like to see voids , canceled tickets . ### 1/5 — Lame *2022-09-08, version 3.34* Works when it wants to ### 1/5 — Very Laggy since update *2021-11-24, version 3.34* Since latest iOS update app is very laggy ## Most praised reviews (10 highest-rated) ### 5/5 — The MICROS *2025-03-05, version 3.36* Is the best! ### 5/5 — Parou de evoluir *2021-04-25* O app inMotion parou no tempo desde seu lançamento pela Micros. A Oracle comprou a Micros em 2014 e a única atualização que fez no app foi colocar a logo da Oracle na tela de abertura, nada mais. 7 anos sem uma atualização significativa com novas features. ### 5/5 — Great job! *2017-11-02* The free download that is available with the paid subscription is a huge differentiator. The ability to see labor cost in real-time, monitor OT, drill down into checks to the line level detail and email receipts directly to customers is invaluable. I know that any problems with real-time posting and app refresh has long since been resolved. If you are in a weak wi-fi or cellular signal area the app won’t refresh as it is designed. The loss prevention alerts allows for real-time decision making and instant awareness to any potential thievery. This is a must have when managing multiple locations. You can even drill down into the individual revenue centers to micro manage the restaurants. Overall benefits are realized instantaneously. ### 5/5 — Love it *2017-09-29* Being able to pull up checks and send then by email from my mobile device is very cool ### 5/5 — Invaluable *2016-02-17, version 3.1.0* Although I agree there wasn't anything ground breaking in this update, I don't understand the animosity of my fellow reviewers. I personally find this app invaluable to my business. It's fast, reliable, and provides a great overall view of the metrics crucial to my daily operations. ### 5/5 — Useful app *2015-12-24* It's really helpful app and its just brilliant!!!! ### 5/5 — Bhaskar *2014-01-10* Excellent app to check sales ### 5/5 — Great App *2013-07-01, version 1.1.0* Handy app that allows you to access employee performance and sales data on the go. Also has a great alert feature so that allows you to track discounts and no sales easily. Slight delay between check being made on the system and it appearing on the app. It is however far quicker than MyMicros. ### 5/5 — New Micros App *2013-06-13* Finally! A useful, easy to navigate reporting device. I'm impressed. ### 5/5 — inMotion app is a must have for all restaurant managers! *2013-04-10, version 1.0.12* Provides real time data on all aspects of your restaurant operation allowing you to make the best decisions for your business. The app is very user-friendly and a essential business tool from this day forward! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*