# Microsoft 365 Admin

> Mobile management for Microsoft 365/Office 365 business administrators. (iPhone/iPad app by Microsoft Corporation.)

- Source: https://appshunter.io/ios/app/microsoft-365-admin/id761397963 (this page in markdown: same URL + `.md`)
- Developer: [Microsoft Corporation](https://appshunter.io/developer/298856275)
- Category: Productivity
- Price: Free
- Rating: 4.60/5 from 5,839 App Store ratings · 465 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 214 MB
- Languages: American English, French (France), German (Germany), Japanese, European Portuguese, European Spanish, Chinese (Traditional, Taiwan)
- Released: 2013-12-12
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/microsoft-365-admin/id761397963/reviews.md

## What is Microsoft 365 Admin?

Manage users, groups, devices, reset passwords & receive critical notifications. 

The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. 

Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. 

What can I do with this app? 

- Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. 

- Add groups, edit groups, and add or remove users from groups.  

- View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. 

- Check the status of existing support requests, take actions on them, or create new ones.  

- Monitor the health of all services and view active incidents in Service Health.  

- Stay on top of all the upcoming changes and announcements via the Message Center feed. 

- Get push notifications about important information related to service health, message center, and billing.  

The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. 

We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

## Key features

- Manage users and groups
- Reset passwords
- Manage devices
- Assign licenses
- Create support requests
- Monitor service health
- Receive critical notifications

## What do users think of Microsoft 365 Admin?

Overall sentiment: positive

**Pros**

- 💻 Easy to use
- 🔑 Convenient password resets
- 🚀 Efficient admin tasks on the go
- 📱 Helpful for mobile management
- 🔒 Secure authentication
- 🔍 Useful for monitoring service health

**Cons**

- 🐛 Crashes and freezes
- 🔍 Limited functionality compared to web portal
- 🔍 Difficult to switch between accounts
- 🔍 Lack of advanced admin features
- 🔍 Inconsistent user experience

**Commonly reported bugs**

- Blank screen on launch
- User list disappearing
- Unreliable login process
- Notifications not working as expected

**Most requested features**

- Ability to purchase licenses
- More granular admin controls
- Improved search and filtering
- Better integration with other Microsoft apps
- Dark mode support

## Recent user reviews (10 of 465)

All indexed reviews: https://appshunter.io/ios/app/microsoft-365-admin/id761397963/reviews.md

### 1/5 — Support

*2026-07-28, version 6.0.1*

Microsoft supports is gone

### 2/5 — Flash Bomb

*2026-07-27, version 6.0.1*

The app icon no longer follows the settings of the Home Screen customisation. So all my other apps are in dark mode but this one is a bright flash bang on my Home Screen. Any particular reason why Microsoft?

### 1/5 — Can’t sign in

*2026-07-24, version 6.0.1*

When trying to sign in, the authenticator app is asking for a code from the authenticator app, which makes no sense. This is just one of the many typical issues with Microsoft

### 1/5 — Use to be good

*2026-07-20, version 5.7.2*

Hasn’t worked well in years. It’s slow as molasses, lacks the necessary functionality, and the interface is stuck in the past. Please put some time and effort into fixing it for us admins. When it use to work, it was such a convenient life saver. How could any one at MS not see the value in updating this app.

### 1/5 — Laggy, buggy, generally useless

*2026-06-28, version 5.7.2*

Not sure what they’ve done with this app recently (2026) but you can’t do anything. Nothing loads, and if it does it errors out. Hopefully fixed in future but I doubt it.

### 1/5 — POS app from a POS company

*2026-06-26, version 5.7.2*

Don’t ever do business with Microsoft if you can avoid it. And in the modern era, you can. This app is dog water and is laughable for a company with their market cap

### 3/5 — Over all decent app but

*2026-06-11, version 5.7.2*

I never am able to get through the the alert messages. It just stays on the loading screen

### 1/5 — Non-functional

*2026-06-09, version 5.7.2*

This app does not work in any useful way for modern iOS. The screen locks up on launch and will stay frozen.

### 1/5 — App keeps quitting unexpectedly

*2026-05-29, version 5.7.2*

We have multiple tenants, the app takes a long time responding to each tap / action and keeps exiting unexpectedly. It defeats the purpose of having a phone app and the mobile site is not easy to use either. I have to remotely connect to a computer and work in a desktop browser for admin console tasks when only have access to my phone. Please fix it and make improvement if you are serious about making this app. Thank you!

### 1/5 — Needs improvement ASAP

*2026-05-28, version 5.7.2*

admin this would be a very useful tool. I don’t know if it’s only on iOS, but I cannot access the app. Rarely loads and when it does, you cannot access the menus.

## Frequently asked questions about Microsoft 365 Admin

### What does the Microsoft 365 Admin app do?

The Microsoft 365 Admin app allows administrators to manage their Microsoft 365 or Office 365 business subscriptions remotely. You can perform tasks such as adding or deleting users, resetting passwords, managing devices, assigning licenses, and creating support requests directly from your mobile device.

### What are the key features of the Microsoft 365 Admin app?

Key features include managing users and groups, resetting passwords, managing devices, assigning and removing licenses, creating and monitoring support requests, checking service health, and receiving critical notifications about service health, message center, and billing.

### Is the Microsoft 365 Admin app free to use?

Yes, the Microsoft 365 Admin app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### Who is the target audience for this app?

This app is designed for individuals who hold an administrator role for a Microsoft 365 or Office 365 enterprise or business subscription. It is intended for IT professionals and business owners who need to manage their services on the go.

### Can I manage multiple Microsoft 365 tenants with this app?

Yes, if you are responsible for managing more than one tenant, the app allows you to sign in to multiple tenants and quickly switch between them. This makes it convenient for administrators overseeing several different Microsoft 365 environments.

## Version history (last 5 releases)

### 6.0.1 — 2026-07-24

- Bug fixes for a more reliable experience
- Refreshed app icon for a cleaner, more modern look

### 6.0.0 — 2026-07-20

- Bug fixes for a more reliable experience
- Refreshed app icon for a cleaner, more modern look

### 5.7.2 — 2025-09-05

As part of this release, Admins will now receive real-time notifications on their mobile devices when Copilot license requests are submitted — enabling quicker response and streamlined license management on the go.

### 5.6.3 — 2025-05-31

This release contains few bug fixes to improve the app reliability.

### 5.6.2 — 2025-05-28

This release contains few bug fixes to improve the app reliability.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*