# Microsoft Authenticator — user reviews > 4,027 indexed App Store user reviews of Microsoft Authenticator by Microsoft Corporation, rated 4.70/5 from 693,830 ratings. - Source: https://appshunter.io/ios/app/microsoft-authenticator/id983156458/reviews - App overview in markdown: https://appshunter.io/ios/app/microsoft-authenticator/id983156458.md - Rating breakdown: 5★ 612,979 · 4★ 32,444 · 3★ 11,217 · 2★ 4,686 · 1★ 32,504 ## What do users think of Microsoft Authenticator? Overall sentiment: negative **Pros** - 🚀 Seamless authentication - 🔒 Secure login process - 👍 Convenient passwordless sign-in - 🚀 Smooth app performance **Cons** - 🐛 Broken Apple Watch functionality - 🐛 Backup and restore issues - 🐛 Confusing login flow - 🐛 Accounts disappearing after phone change **Commonly reported bugs** - Authenticator app getting locked and requiring Touch ID - Notification failures and authentication issues - Accounts not syncing properly between devices **Most requested features** - Add search and sorting for accounts - Improve Apple Watch integration - Provide better backup and restore options - Streamline login process ## Newest reviews (17 of 4,027) ### 1/5 — Pointless data farming *2026-09-04, version 6.8.54* Why do I need an app on my phone to login to my email on my computer. Pathetic excuse at “security” when microsoft is selling our data anyways. ### 1/5 — Have to install *2026-09-04, version 6.8.54* Would love to use 1Password like I do for all my other 2fa needs, but no have install this ### 1/5 — Unable to signs in *2026-09-04, version 6.8.54* The issue with is App is that if you do not have your old phone anymore and info has been deleted from the old phone . You may not be able to recover your info. ### 1/5 — Cant use on apple watch *2026-09-03, version 6.8.54* Authenticates requires you to type in numbers rather than just selecting one of three numbers. They dont let you type in the numbers on your apple watch, you are forced to whip out the phone. This in the big 2026 is crazy diabolical work ### 1/5 — Useless *2026-09-03, version 6.8.54* What’s the point of an Authenticator app that asks you to authenticate yourself IN said authentication app in order to log in, smh. ### 1/5 — Rubbish *2026-09-03, version 6.8.54* When you ask the app to verify the account another way (because it didn’t work), it sends you back into the app to verify the request. Absolute garbage ### 2/5 — Apple Watch Support *2026-09-03, version 6.8.54* Please bring back Apple Watch support. I don’t want to take my phone out of my pocket because it’s a distraction. After entering the number to authenticate, I’ll notice I have some text messages, after I read them, I might open up Reddit, then all hope is lost for my productivity. Just let me enter the numbers on my Apple Watch, then I can get back to work!! ### 4/5 — Cannot transfer anuthenticarion app content to be phone *2026-09-03, version 6.8.54* Cannot transfer autentication content to be phone, no matter what I do ### 3/5 — Confuses me. *2026-09-03, version 6.8.54* The app confuses me. But I went to public school ### 1/5 — Terrible app *2026-09-02, version 6.8.54* I am so disappointed. This app is hard to use and is glitching so I can’t even get into my accounts!! It won’t let me verify my accounts. Only use because my college forces it but otherwise highly do NOT recommend. ### 1/5 — Bad app *2026-09-02, version 6.8.54* This app is awful and is not clear on what code is needed. I do not recommend this app ### 1/5 — Difficult to use *2026-09-02, version 6.8.54* Every time I attempt to use this app the authentication process NEVER EVER works. I have tried several times with multiple different events and I have not had success once. I hate this awful app with a passion! ### 1/5 — Rubbish at resetting *2026-09-02, version 6.8.54* Rubbish ### 1/5 — ZERO STARS *2026-09-02, version 6.8.54* if i could give zero stars i would. this app is absolutely useless, a waste of time, and NEVER works. this is one of the worst apps i have ever used. USELESS ### 1/5 — Asking a code on authentication when setting up work account on authentication app *2026-09-02, version 6.8.54* This app design does not make sense. I want to setup the work account in authentication app but it asked me to type the code shown on authentication app. My personal learning is that this dog never stops chasing it’s tail. So much fun! ### 1/5 — Who designed this? *2026-09-02, version 6.8.54* To log in on this app it asks me to go on authenticator app to approve….. waste of time ### 1/5 — Serious issues *2026-09-01, version 6.8.54* Get this fixed. I constantly have issues signing into my work email. This is ridiculous. ## Most critical reviews (10 lowest-rated) ### 1/5 — corporate overlords strike again *2026-09-08, version 6.8.54* whoever decided that two factor authentication needed to be literally everywhere is going to hell. why does the long john silvers app need me to verify my email?? technology is so exhausting. ### 1/5 — So difficult *2026-09-08, version 6.8.54* Least user friendly app ever created. Be warned, if you get a new phone you need to keep that old phone until you login on your new phone or your life will be a living hell trying to login. Wish they would’ve told you that somewhere. How is it possible that I need to use the app to login to the app?! I’ve spent hours trying to login and still nothing. Absolutely useless. ### 1/5 — Sign in to authenticator FROM authenticator *2026-09-07, version 6.8.54* The ridiculous perpetual loop of trying to sign in to a MS product on my phone that uses Authenticator which links you through to Authenticator is very frustrating. Then there’s an insane process of opening some other email account to finally get through is silly. ### 1/5 — Not user friendly *2026-09-06, version 6.8.54* Very complicated for non IT people ### 1/5 — SCAM! Useless app PLUS they billed me $50 after telling me that it was free! *2026-09-06, version 6.8.54* Useless app PLUS they billed me $50 after telling me that it was free! I can’t believe that a reputable company like Microsoft would run such a blatant scam. If you don’t check your Apple charges daily they will sneak it through. ### 1/5 — Too complicated *2026-09-05, version 6.8.54* Microsoft It took me cautious attempts to get my Microsoft back ### 1/5 — Teacher *2026-09-05, version 6.8.54* This app has been working fine for the last few years now it will no longer allow me to get into my school accounts and it’s no work around! ### 1/5 — Horrible *2026-09-05, version 6.8.54* If I could rate it 0 stars I would. Genuinely useless and only made to piss people off. ### 1/5 — Terrible *2026-09-05, version 6.8.54* Never works. Try to sign into my outlook email, makes me verify on the outlook app on my phone or the Authenticator app, never works, always locked out of my account, can’t ever get in. They offer no help or alternatives. Just simply can’t get into my email. Incredibly stupid. Just let me see my emails. ### 1/5 — WHAT DO YOU MEAN OPEN MY AUTHENTICATOR APP WHEN IM ON MY AUTHENTICATOR APP??? *2026-09-05, version 6.8.54* I hate using this app, it’s super difficult to use. How does this have 4.6 stars when most of the reviews are 1?? I’m a student trying to do my work and I can’t even get onto the app to begin with. This is such a pain to use I can never log on to anything and it so confusing. I’m not a tech genius but I need to use this for my main school website. I’ve got no idea what to do send help. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-09-05, version 6.8.54* I like it ### 5/5 — Passkey *2026-09-04, version 6.8.54* Fantastic help when you desperately need it. 👍 ### 5/5 — How are you? *2026-09-02, version 6.8.54* Are you okay? ### 5/5 — Good *2026-08-31, version 6.8.53* Good ### 5/5 — Saved my phone from *2026-08-31, version 6.8.53* Being hacked ### 5/5 — Free, Simple & easy *2026-08-30, version 6.8.53* Punches above its weight, cannot be any better ### 5/5 — Very good *2026-08-30, version 6.8.53* No Problems identified by me. 5/5 stars ### 5/5 — Super Easy *2026-08-29, version 6.8.53* Nice to use at your convenience ### 5/5 — Easier *2026-08-29, version 6.8.53* I’m in gods hands ### 5/5 — Love it *2026-08-27, version 6.8.53* The only authenticator app I’m using and so far no problem --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*