# Microsoft Dynamics 365 > Mobile CRM and business management solution for sales and service professionals. (iPhone/iPad app by Microsoft Corporation.) - Source: https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460 (this page in markdown: same URL + `.md`) - Developer: [Microsoft Corporation](https://appshunter.io/developer/298856275) - Category: Business, Productivity - Price: Free - Rating: 4.30/5 from 904 App Store ratings · 112 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 112 MB - Languages: American English, Basque, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish and 28 more - Released: 2013-10-08 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460/reviews.md ## What is Microsoft Dynamics 365? Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you ## Key features - Offline access with synchronization - Personalized action hub (Workspace) - Enhanced note-taking with device access - Access activities, accounts, contacts, leads - Guided contextual business processes - Visual KPI tracking with charts - Customizable list and grid views ## What do users think of Microsoft Dynamics 365? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Great mobile experience - 💡 Useful for accessing CRM data on the go **Cons** - 🐛 Frequent crashes and bugs - ⚠️ Slow and unresponsive performance - 🔍 Lacking key features compared to desktop version - 📱 Poor optimization for iPad and newer devices **Commonly reported bugs** - Login issues and inability to get past login page - Compatibility problems with newer iOS versions - Syncing and data loss problems after updates **Most requested features** - Dark mode option - Improved integration with Outlook - Support for custom objects and advanced reporting ## Recent user reviews (10 of 112) All indexed reviews: https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460/reviews.md ### 1/5 — Manque de rapidité *2023-05-10, version 13.23041.11* Logiciel très peu maniable ### 1/5 — Zu langsam, kein Kalender *2023-02-07, version 13.23014.15* Zuviel zu langsam bei der Anwendung. Abfragen und Bedienung laufen nicht flüssig und sind viel zu langsam, kein Kalender im System usw. ### 1/5 — Interface Inferiority *2023-02-06, version 13.23014.15* Read title. ### 1/5 — Very slow buffering *2022-11-13, version 13.22094.22* App consume very high data and slow buffering ### 2/5 — Why? *2022-10-14, version 13.22094.22* Just done update. UI looks bald with missing grid lines. Signature page may as well be blank. Column on left flows through whole signature page giving room just to the right of the screen for signing. Can’t re-open attachment taken by camera on iPad. Unable to send receipted items. ### 1/5 — Slow and clunky *2022-09-30, version 13.22093.16* I think Microsoft tried to make this work, but it’s not a great experience. For example, when you switch between Dynamics and any other app on your ipad, it forgets what page you were on. So if you want to cut and paste details from an email or website into a record, it takes you all the way through the startup page and to your default view. So you are forced to navigate back through to where you were. This isn’t helped by the general slowness of the Dynamics backend, so even on a Gigabit Internet connection, the whole application doesn’t feel very responsive by today’s standards. It’s fair to say that this isn’t a modern looking iPad app, and in fact just looks like a web app that is supposed to be optimised for an iPad sized device. They haven’t taken into account any of the advantages of being a proper iPad application, with the responsiveness and ease of use we have all come to expect by well developed mobile applications. The iPhone version suffers from all the same issues by the way. I’m hoping they will put some time into improving this over time! ### 1/5 — Enttäuschend *2022-08-30, version 13.22082.14* Nicht zeitgemäß… ### 1/5 — Mangelhafte Funktionalität auf iPad und iPhone *2022-08-19, version 13.22073.16* - läuft seit langem einfach nicht mehr - kompliziert - störanfällig ### 5/5 — The worst service provider *2022-06-26, version 13.22042.29* There is lot of headed in this working server. Without any information only changes are happening. Always work like a lazy person. This is like a shi……… ### 3/5 — Performance *2022-06-20, version 13.22042.29* Grundsätzlich tolles Tool, bildet sehr viel ab und macht das tägliche Arbeiten leichter. WENN es nicht regelmäßig abstürzen und zur Startseite zurückspringen würde. ## Frequently asked questions about Microsoft Dynamics 365 ### What does Microsoft Dynamics 365 do? Microsoft Dynamics 365 is a business solution designed for professionals to engage with customers and manage their work on the go. It allows users to update notes, tasks, and records, and access relevant service and sales information, even when offline. ### What are the key features of this app? Key features include offline access with synchronization, a personalized action hub called Workspace for quick access to tasks and records, enhanced note-taking capabilities, guided business processes, and visual tracking of key performance indicators through charts. ### Is Microsoft Dynamics 365 free to use? Based on the provided information, the app is listed as 'free'. This typically means the core application is available at no cost, though specific functionalities or advanced features might be tied to a broader Microsoft Dynamics 365 subscription service. ### What devices is Microsoft Dynamics 365 compatible with? The app is designed for seamless deployment across multiple platforms. It can be used on mobile devices, desktops, and tablets, ensuring users can access their business data and tools regardless of their preferred device. ### Who would benefit from using this app? This app is ideal for busy professionals, particularly salespeople, customer service agents, and supervisors, who need to stay productive and informed while away from their desks. It helps them arrive prepared for appointments and manage customer interactions efficiently. ## Version history (last 5 releases) ### 13.24093.1 — 2024-09-11 • Bug fixes and performance improvements. ### 13.24084.9 — 2024-08-27 • Bug fixes and performance improvements. ### 13.24044.13 — 2024-04-24 • Bug fixes and performance improvements. ### 13.24022.12 — 2024-02-21 • Bug fixes and performance improvements. ### 13.23121.26 — 2024-01-17 • Bug fixes and performance improvements. ## Apps similar to Microsoft Dynamics 365 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Contacts Journal CRM](https://appshunter.io/ios/app/contacts-journal-crm/id327685977) | 4.4 (67) | Free | Business | | [Showpad eOS®](https://appshunter.io/ios/app/showpad-eos/id432293783) | 4.2 (28) | Free | Business | | [Allego](https://appshunter.io/ios/app/allego/id640352522) | 4.3 (179) | Free | Business | | [Seismic Software](https://appshunter.io/ios/app/seismic-software/id639973703) | 4.0 (59) | Free | Business | | [Resco Mobile CRM](https://appshunter.io/ios/app/resco-mobile-crm/id376630523) | 1.9 (77) | Free | Business | | [Notate for Microsoft 365](https://appshunter.io/ios/app/notate-for-microsoft-365/id1490573353) | 4.3 (33) | Free | Business | ## More apps by Microsoft Corporation - [Viva Engage](https://appshunter.io/ios/app/viva-engage/id289559439) - [Microsoft Bing Search](https://appshunter.io/ios/app/microsoft-bing-search/id345323231) - [Microsoft OneNote](https://appshunter.io/ios/app/microsoft-onenote/id410395246) - [Microsoft OneDrive](https://appshunter.io/ios/app/microsoft-onedrive/id477537958) - [Microsoft Lync 2010 for iPad](https://appshunter.io/ios/app/microsoft-lync-2010-for-ipad/id484222449) - [Microsoft Lync 2010 for iPhone](https://appshunter.io/ios/app/microsoft-lync-2010-for-iphone/id484293461) All apps by Microsoft Corporation: https://appshunter.io/developer/298856275 ## Related topics [salesforce lightning](https://appshunter.io/ios/topics/salesforce-lightning) · [dynamics](https://appshunter.io/ios/topics/dynamics) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*