# Microsoft Lens: PDF Scanner — user reviews > 589 indexed App Store user reviews of Microsoft Lens by Microsoft Corporation, rated 4.80/5 from 142,096 ratings. - Source: https://appshunter.io/ios/app/microsoft-lens-pdf-scanner/id975925059/reviews - App overview in markdown: https://appshunter.io/ios/app/microsoft-lens-pdf-scanner/id975925059.md - Rating breakdown: 5★ 122,135 · 4★ 8,712 · 3★ 2,363 · 2★ 940 · 1★ 2,742 ## What do users think of Microsoft Lens? Overall sentiment: neutral **Pros** - 🚀 Accurate scanning - 🚀 Efficient document capture - 👍 Easy to use - 👍 Integrates well with Microsoft ecosystem - 👍 Useful for students and professionals **Cons** - 🐛 Inconsistent document detection - 🐛 Unreliable OneDrive integration - 🐛 Frequent sign-in issues - 🐛 Inability to delete local scans - 🐛 Automatic cropping problems **Commonly reported bugs** - App crashes when trying to export documents - Scanning functionality stops working after updates - Inability to save scans to local storage - Repeated sign-in prompts even when logged in - Incorrect document orientation after scanning **Most requested features** - Add ability to adjust document borders manually - Implement default settings for file quality and save location - Improve OCR accuracy, especially for numbers and foreign characters - Add batch processing options for filters and orientation - Provide better feedback when encountering errors ## Newest reviews (12 of 589) ### 3/5 — Does not save well *2026-01-27, version 2.106.1* I’ve been using Dropbox for a heck of a long time, but it keeps on wanting me to drop it to some sort of cloud which is far from what I use. No matter what I can find I can’t find a way to get it to dropbox without saving it somewhere, then moving it or copying it somewhere else. If anyone has a way, please try to reach out to me to explain how to take a snapshot and save it right on my dropbox. ### 4/5 — Crashing *2026-01-23, version 2.106.1* Wonderful scanner, but I am having trouble reviewing past scans because Lens continues to crash. Please fix this issue please. Thank you ### 5/5 — Business cards feature *2026-01-21, version 2.106.1* Best way to move business cards to Outlook. No idea why Microsoft is stopping support ### 5/5 — Very good *2026-01-20, version 2.106.1* Very good ### 5/5 — Lens stores OCR text in PDFs, Copilot app doesn’t *2026-01-19, version 2.106.1* Lens stores OCR text in PDF files. That means any PDF tool can copy or search for text into those file. Copilot only stores a picture of a document into PDF files. That means many PDF tools can’t copy or search text in those files. ### 5/5 — So easy to use *2026-01-18, version 2.106.1* Still the simplest way to grab a clean image of a document. This app remains a mainstay on my mobile devices. ### 5/5 — Very Good *2026-01-17, version 2.106.1* Friendly to use i like it ### 5/5 — WHY RETIRE A PERFECT APP?! *2026-01-17, version 2.106.1* DON’T GET RID OF THIS!!!!!!!! ### 5/5 — Excelente Aplicación *2026-01-14, version 2.106.1* Muy fácil de usar y da muy buenos resultados ### 5/5 — The Best; *2026-01-13, version 2.106.1* Sad to hear this retirement! I think this is the best scanner app I’ve used for mobile, no adds no signin required, it’s simple and practical. Thank you & best wishes. ### 5/5 — It works *2026-01-13, version 2.106.1* When my homework is genuinely due in ONE minute and I genuinely had all month to do it but the game genuinely wasn’t gonna play itself, I don’t have to watch a million ads or deal with software that doesn’t work when I turn to lens. It gets the job done. ### 5/5 — 别似啊 *2026-01-12, version 2.106.1* 啊啊啊啊啊啊啊啊啊啊啊啊啊 ## Most critical reviews (10 lowest-rated) ### 1/5 — Need OneDrive now *2026-02-04, version 2.106.1* Why do I now need to download OneDrive to keep using Lens? Microsoft is trash ### 1/5 — Used to be my favorite. Not anymore *2026-02-03, version 2.106.1* The latest version has an extra screen to ask you to use one drive. Very annoying. I am getting rid of the app totally. Similar screen happens to desktop versions of Office applications. Very bad user experience. They need to fire their software designers. ### 1/5 — Security settings break Lens functionality *2026-02-02, version 2.106.1* Integration with OneDrive is awful and I can’t even sign on though the OneDrive app is running on my device. Can’t save to OneDrive, probably due to company policies that expect this integration but fail. Authenticator opens, I enter my email address, the it switches back to lens, where I click on one drive again and repeat the loop. ### 1/5 — Garbage *2026-01-31, version 2.106.1* Constant adverts for OneDrive, app does everything in its power to make it harder to scan a damn page ### 1/5 — PDF *2026-01-29, version 2.106.1* Ya no da opción de PDF ### 1/5 — Why retired move to OneDrive *2026-01-21, version 2.106.1* Len to be retired soon move to OneDrive so bad don’t like that way due not enough feature suck please to keep Len app then OneDrive under scan remove to retired ### 1/5 — Retirement of Lens app bad move *2026-01-14, version 2.106.1* Bad move to retire this stand-alone app. Microsoft programs are constantly targeted by scammers. Using One Drive puts our identity’s and information at high risk of being gleaned by others. This app is needed as a separate tool for safety reasons but easy if use and usefulness. Security tools needed. ### 1/5 — Saving *2026-01-13, version 2.106.1* Very awkward STORAGE/saving routine. Very limited. ### 1/5 — It’s bad *2026-01-12, version 2.106.1* Can’t even save PDF to OneDrive. What is the point. ### 1/5 — 越更新越不好了 *2025-12-23, version 2.96.1* 不能选择照片拉正转化了吗？ ## Most praised reviews (10 highest-rated) ### 5/5 — Undefeated *2026-02-03, version 2.106.1* Best scanner app since 2019 to me ### 5/5 — 2026 Why CANCEL app!? *2026-02-02, version 2.106.1* Microsoft, what is the alternative product that has all these scanning features built in? Are you going to add these features to OneNote or OneDrive? Especially the feature to scan handwritten notes and convert them into digital text? ### 5/5 — Easy to use *2026-01-31, version 2.106.1* Very convenient to use 👍 ### 5/5 — Single-Purpose Scanning App I Prefer *2026-01-31, version 2.106.1* Microsoft Lens is a very useful, single-purpose app that I use often. It quickly turns photos into clean, readable scans that I can save as PDF files, and it works well enough that I regularly use it instead of a physical scanner. What I like most is that it stays focused on the main job. I do not need scanning features buried inside larger apps that require signing in or repeated authentication. I prefer single-purpose tools, and Microsoft Lens fits that preference. I also appreciate not having to rely on a subscription. For my needs, it provides reliable, straightforward scanning to PDF without adding unnecessary complexity. ### 5/5 — Not Happy *2026-01-31, version 2.106.1* Too bad that they decided to retire this app. It’s one of the best to make PDF scans of documents. ### 5/5 — Import documents with your phone *2026-01-29, version 2.106.1* Throw your scanner in the trashcan! …unless it’s also your printer. We still need a hard copy sometimes or we are no better than the dolphins. ### 5/5 — Great App *2026-01-24, version 2.106.1* This App is so useful. The images it captured were clear and the bonus is it is free. ### 5/5 — Lens vs PDF gear scan *2026-01-23, version 2.106.1* Lens is still tops to capture slides projected during a presentation, in fact rather amazing how well it works ### 5/5 — Lens! *2026-01-22, version 2.106.1* This is the best product I’ve ever used for the scanning of documents and whiteboard markings. ### 5/5 — Great app for scanning *2026-01-21* I love how this ap connects with Microsoft. I use it for pictures mostly. Too bad it will be unsupported going forward. I wish the pics and scans would pull in the gps coordinates from my iPhone. The last update reduced the picture drawing and text writing. I wish it could go back to how it was before. Used to be able to zoom in on the picture then draw then write. I could pin point exactly what I wanted to draw out. Now you can only draw on it from original size. I told everyone I work with about this app. They all love it for our work. I also love the business card scanner. Please please please continue to support this app. I save everything to one drive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*