# Microsoft MyHub — user reviews

> 77 indexed App Store user reviews of Microsoft MyHub by Microsoft Corporation, rated 3.50/5 from 320 ratings.

- Source: https://appshunter.io/ios/app/microsoft-myhub/id1476326475/reviews
- App overview in markdown: https://appshunter.io/ios/app/microsoft-myhub/id1476326475.md
- Rating breakdown: 5★ 169 · 4★ 18 · 3★ 27 · 2★ 29 · 1★ 77

## What do users think of Microsoft MyHub?

Overall sentiment: negative

**Pros**

- 🚀 Well-designed app
- 👍 Convenient features
- 💡 Evolving over time
- 🚀 Life-saving for new employees
- 👍 Helpful and useful

**Cons**

- 🐛 Crashes on launch
- 🐛 Login issues
- 🐛 Payment problems
- 🔒 Requires Intune enrollment
- 🐛 Freezes and performance issues
- 🐛 Sync and sign-out problems
- 🐛 Broken functionality after updates
- 🐛 Depleted dashboard

**Commonly reported bugs**

- Crash on iOS 18.5
- Connector booking not working
- Cannot order at the cafe
- Freezing after update
- Broken health check flow

**Most requested features**

- Password protection
- Expense management

## Newest reviews (17 of 77)

### 3/5 — Cannot make payment

*2025-10-31, version 5.0.3*

Recently cannot make payment to order meal

### 2/5 — Cannot log in

*2025-08-11, version 4.1.5*

Always stuck at login page forever

### 2/5 — Often have issues

*2025-05-20, version 4.1.3*

This app often has issues including failure in login, not displaying content correctly.

### 1/5 — Can’t order at the cafe

*2024-12-11, version 4.0.7*

I was able to literally two days ago and now that’s not an option after this update

### 1/5 — Terrible performance

*2024-02-20, version 2.9.1*

The performance is so bad that it’s almost unusable….

### 3/5 — Working again

*2023-10-31*

This was freezing on the startup screen after the latest update. A reinstall made no difference. It’s magically started working again so adjusting this back to three stars.

### 2/5 — No pay summary after the update

*2023-10-13, version 2.8.3*

Title

### 1/5 — Was good, not anymore

*2023-10-05, version 2.8.1*

Removed functionality and stuck it in viva. What a shame. This app is pointless now and no one wants to go into viva.

### 1/5 — Depleted dashboard

*2023-09-14, version 2.8.0*

Can no longer see HR related options. No perks+, no paystub, no vesting schedule. Pretty much useless

### 1/5 — Super bad performance

*2023-08-31, version 2.7.9*

How can you dispatch everything on the main thread? Every time I tapped a button, the whole UI froze. It’s just too bad.

### 3/5 — Functional, but clunky

*2023-04-19, version 2.6.8*

Feels like we went back to the days of early app development. Slow, awkward reloads, state rarely saved.

### 1/5 — Crashes on open

*2023-02-21, version 2.6.3*

MyHub app has never worked on my iPhone. It crashes on open so I’m curious how other iPhone uses even use this app.

### 1/5 — Why require Intune overloaded?

*2023-02-01, version 2.6.2*

I do not want to use the Intune software on my personal device.  Why not allow access via dual auth just like the web based versions of outlook,ICM or other LOB apps?

### 1/5 — Not launching

*2022-11-30, version 2.5.8*

As of the past 48hrs the app is no longer launching.  Yes, the most recent updates have been taking.  Yes, a reboot has occurred since taking most recent updates.

### 4/5 — Good concept, less than ideal performance

*2022-11-04*

App logged me out multiple times without any reason. I had to go through the complicated authentication process again and again.

### 2/5 — Does a lot. Doesn’t do them well enough.

*2022-10-21, version 2.5.5*

I love the features and the UI. But performance is subpar. 

Shows me connector/ dining order notification hours after I already saw them. And they block the screen as well.

### 1/5 — Freezing after upgrade

*2022-06-07, version 2.4.6*

Now cannot login at all after upgrade. From day 1 it was not working smooth. Always takes long time to load and most of time it just directs you to hrweb. Now just totally busted.

## Most critical reviews (10 lowest-rated)

### 1/5 — very badly made

*2026-03-31, version 5.0.8*

so bad

### 1/5 — This app is horrible, it won't even launch/open

*2025-12-03, version 5.0.4*

on my iphont

### 1/5 — Still unusable

*2025-09-23, version 5.0.0*

Despite authenticating with a passkey this still cannot be used without InTune enrollment, which cannot be required of personal devices. Sad because all I want is to manage a bus reservation.

### 1/5 — Absolute Garbage

*2025-07-28, version 4.1.5*

Always out of sync with Defender. Always signs me out. How can an app be so bad?

### 1/5 — Absolute Garbage

*2025-06-13, version 4.1.3*

Always out of sync with Defender. How can an app just be so bad?

### 1/5 — Crash on is  iOS 18.5

*2025-05-28, version 4.1.3*

Crash on is  iOS 18.5

### 1/5 — Hate this app it didn’t work

*2025-05-10, version 4.1.2*

Update this app it doesn’t work for me when I download it but got some code writing and stuff I don’t know I got hacked but fix this problem please

### 1/5 — 4.1.2 book connector not working

*2025-04-18, version 4.1.2*

Just updated, and book connector does not work. Please fix, very annoying.

### 1/5 — Terrible

*2025-01-30, version 4.0.9*

Forced to use this useless app. Takes a minute to get passed the initial menu. Sometimes just crashes. When you get into the menu, half the items dont work. Great job.

### 1/5 — A mediocre app for mediocre times

*2025-01-28*

The issues over the years I’ve used this thing are innumerable. However, the most salient ones are getting signed out (specially when you need it most), settings not saving, and transactions not going through. Just too buggy to be reliable

## Most praised reviews (10 highest-rated)

### 5/5 — Love the app!

*2025-11-18*

Well designed app! I use it regularly to book my connector trip or request a shuttle or preorder lunch. Great to see how it has evolved over the years. Kudos to the team behind this app!

### 5/5 — Super helpful

*2025-01-22, version 4.0.9*

This was a life saver as a new employee. Now I still use it daily.

### 5/5 — Nice!

*2022-07-08*

Nice!

### 5/5 — Can we have password protection?

*2022-06-03, version 2.4.6*

Password protection needed

### 5/5 — Great app for employees

*2021-12-03*

Love the app. Gives you a lot of capabilities right on our phones. Looking forward to seeing more in the future. Hopefully we’ll eventually be able to do our expenses in the app.

### 5/5 — Best for employees

*2021-10-26*

What a relief, able to do so many things so quickly in seconds which was a dream before this app was released. Thank you Team, keep adding more features 👍

### 5/5 — Jesus…

*2021-09-29, version 2.2.7*

I’ve just awoken from briefly passing out from the awesomeness of this app.

### 5/5 — Best App. Ever!

*2021-09-29, version 2.2.7*

Quite possibly the best app. Ever!

### 5/5 — MyHubLub

*2021-07-16, version 2.1.9*

ILY MYHUB! thx 4 existing.

### 5/5 — Very good app and useful

*2021-07-08, version 2.1.9*

Very good app and useful for quick information

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
