# Microsoft OneNote — user reviews

> 2,548 indexed App Store user reviews of Microsoft OneNote by Microsoft Corporation, rated 4.70/5 from 1,058,866 ratings.

- Source: https://appshunter.io/ios/app/microsoft-onenote/id410395246/reviews
- App overview in markdown: https://appshunter.io/ios/app/microsoft-onenote/id410395246.md
- Rating breakdown: 5★ 890,637 · 4★ 100,072 · 3★ 28,879 · 2★ 10,416 · 1★ 28,862

## What do users think of Microsoft OneNote?

Overall sentiment: neutral

**Pros**

- 🚀 Simple, works well
- 👍 Great for planning
- 👍 Powerful note-taking app
- 👍 Invaluable tool for note taking
- 👍 Used for years, couldn't be without this app
- 👍 Helps keep up with college
- 👍 A+ for getting life organized
- 👍 Best app to get organized
- 👍 Excellent across ALMOST all platforms
- 👍 Excellent for work and school
- 👍 Wonderful app (better than Evernote)
- 👍 Paperless uni student
- 👍 EVERYTHING in one place & mega easy to find
- 👍 Amazing. Especially since it's free
- 👍 Awesome app
- 👍 Using it for years

**Cons**

- 🔨 Could be better
- 🔨 Formatting issues on mobile app
- 🔨 Buggy widget, no dark app icon
- 🐛 Glitchy, crashes often
- 🐛 Terrible sync speeds
- 🐛 The drawing tool switches to text tool without being selected
- 🐛 Crashes since iOS 17
- 🐛 Dude, please fix scrolling issue
- 🐛 Bugs, lots of bugs
- 🐛 Terrible on iPad, very slow
- 🐛 Glitchy af now
- 🐛 Strokes vanish randomly when writing with Apple Pencil
- 🐛 No easy way to select large amounts of only highlighting
- 🐛 Unbelievably unreliable
- 🐛 Wildly inconsistent syncing
- 🐛 Very glitchy, too risky
- 🐛 App crashing

**Commonly reported bugs**

- Cursor positioning is erratic
- Search function does not work well
- Ink to text conversion missing on iPad
- Syncing issues, notes not syncing properly across devices
- Crashing, freezing, and performance issues
- Scrolling issues, page jumping to top unexpectedly
- Eraser tool deletes more than intended
- Formatting issues when importing/exporting
- Inconsistent behavior between desktop and mobile versions

**Most requested features**

- Native Markdown support and merged cell support
- Ruler, ability to choose or create notebook covers
- Ability to password protect app or individual notebooks
- Option to open on last opened page instead of Home
- Ability to turn note into task that appears on To Do and Planner
- Search for tags, more Evernote-like search features
- Ability to select text using 3D Touch
- Option to limit page to A4 size with framing
- Pencil feature like Notes app for drawing
- Ability to delete notebooks
- Ability to delete notes from Apple devices

## Newest reviews (13 of 2,548)

### 2/5 — It’s alright

*2026-08-18, version 16.113*

Lot of syncing issues and my images sometimes disappear permanently. I’ve tried to make my own manual backups but then I’ve not been able to load those correctly. Also, when I’m typing tom my laptop, the scroll bars start scrolling left and right and up and down. Microsoft creates mediocre products that have the potential to be great. Nothing new there. I still choose to use OneNote despite the fact it drives me insane!

### 4/5 — Love this app

*2026-08-17, version 16.113*

My go-to app for taking notes on all kind of miscellaneous ideas and things up I need to keep track of. I love being able to seamlessly share my notebooks on multiple platforms and devices: laptop, iPad, phone. I also like being able to link notes. Is it better than other apps? I don’t really know. All I can say is that it does the job for me.

Major drawbacks that keep it from a 5:
No back/forward navigating 
No support for custom styles or ability to customize built in styles - this is a big annoyance

### 2/5 — Greta

*2026-08-17, version 16.112.4*

Could be better

### 2/5 — Needs a refresh

*2026-08-16, version 16.112.4*

I use it daily., the premise is good.  You’ve taken away my ability to host my notebooks on my workstations and forced the active notebook to be stored in the cloud. The result is the app is clunky and slow when you’re doing any volume work with it. 

If you want this app to be anything more than a pretty toy, It’s time for a refresh and to fix the structure so it returns the performance.  

Come on Microsoft, you’re better than this.

### 4/5 — Love it, a couple of tweaks could make it even better

*2026-08-16, version 16.112.4*

I love OneNote. I use it a lot. Its functionality is awesome. A couple of tweaks could make it even better. Working with tables are janky. It’d be better to wrap text, adjust columns easier, etc - like Excel. It’s also not possible to edit a pic you paste in - like crop it. Despite a couple of small tweaks - I legitimately love this app.

### 2/5 — No improvements

*2026-08-15, version 16.112.4*

I'm not sure why I still subscribe. Microsoft shows no love for Mac or iOS apps. There are features that exist in the windows version that don't exist here. I used to love OneNote. Been using it since college. But now that I'm on Mac and ipad this is just a let down. Not to meantion there are other note apps that seem so much better. Innovation is gone in Microsoft software.

### 1/5 — Sync issue

*2026-08-13, version 16.112.4*

Despite efforts, the app does not synchronize with the cloud. I’m trying to agree out of Evernote, but I’m not sure that was a great decision.

### 1/5 — Can’t log in after update

*2026-08-13, version 16.112.4*

Worked great until a few weeks ago. I’m unable to log in now. Seems like an authentication issue.

### 1/5 — Sign in error

*2026-08-13, version 16.112.4*

Unable to sign into my account on my iPad as of very recently. Please fix!

### 1/5 — No longer working on iPad

*2026-08-13, version 16.112.4*

Was working fine until recently. Now have error messages saying ONeNote can’t access the notebooks.  This only happens on the iPad. 
ONeNote is working/syncing without problems on the old MacBook and Windows computer. 
I hope you can fix this soon.

### 1/5 — Login is bugged! Please fix!!!

*2026-08-12, version 16.112.4*

Impossible to login with 2FA. Had to login through a different office365 application and open the OneNote app through it to get my account to work

### 4/5 — Not the worst, not the best

*2026-08-12, version 16.112.4*

Although it’s been my go to note taking app because it’s free, I wish we could audio record while also taking notes at the same time

### 4/5 — Love it but needs Improvements

*2026-08-12, version 16.112.4*

Love it but missing some important features e.g. expanding the columns on the tables in the mobile version, cannot add more columns on the mobile version, on the tablet and desktop if you delete or add a column the other columns shrink, cannot highlight the words and connot make certain words bigger then others on the mobile version. Hope you guys make these improvements sooner then later. Thanks!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Plagued with issues every update; excluded older OS versions from vital bug fix

*2026-08-26*

I’m a college student. I’ve been using OneNote since high school to take notes. I’ve had the same iPad since then. It worked for the most part—but I’ve had to deal with obnoxious bugs throughout my years using the app. (auto-deselecting a marker when I use my Apple Pencil to write, extremely clunky syncing making it difficult to access my notes, version differences appearing for no reason, etc.) They’ve never made the app literally unusable until now. 

In the past month, I discovered that the app wasn’t syncing with my laptop version of OneNote. I tried to sign in with my University Microsoft account, and it didn’t work. I just got stuck. I tried uninstalling but that didn’t fix it- instead it just locked me out of taking notes on my iPad at all. I tried installing PowerPoint as a workaround but I had to install an older version due to my iPad’s age and it has this problem too. I looked into it online and other people have been having this problem, but most people say it’s been fixed with the newest update. 

Here’s the problem: you pushed the recent update that caused the issue, but then you limited the update that actually *fixes* the issue to IOS 18 and above. Three months ago I could take notes just fine. Now my iPad is apparently obsolete. I don’t know if you can push updates that are compatible with older versions, but if you can, please fix this. I literally cannot use the app without it and this planned obsolescence outcome is absolutely infuriating.

### 1/5 — I find this app very difficult to use. It is not intuitive.

*2026-08-19, version 16.113*

I have to do so much work to understand how to use it. Google keep for instant is so much easier to use. Onenote is not at all intuitive. Sorry.

### 1/5 — Lost 7+ years of notes

*2026-08-19, version 16.113*

Lost all my notes after an update. Went to onedrive and everywhere. Couldn’t restore anything… dont use if you care about your notes.

### 1/5 — This is the worst

*2026-08-19, version 16.113*

This has ruined my life of teaching

### 1/5 — OneNote is really good

*2026-08-18, version 16.113*

It’s so good

### 1/5 — Broken and inoperable

*2026-08-17, version 16.113*

Ever since moving to Windows 11 upgrade the Sticky Note/ OneNote program has significant issues performing normal functions to create basic notes without the cursor jumping around, skipping to the next line consistently uncommanded, the program stopping in the middle of note taking constantly every other word, and the list goes on and on. This was to the point where I had to stop using it. Tried every suggestion mentioned online to remedy the situation to no avail. Very poor response from the vendor on solutions or support. Very unfortunate!

### 1/5 — No longer working on iPad

*2026-08-16, version 16.112.4*

Was working fine until recently. Now have error messages saying ONeNote can’t access the notebooks - they have been moved. Also can no longer sign in to one of accounts. This only happens on the iPad. 
ONeNote is working/syncing without problems on the old MacBook and Windows computer. 
I hope you can fix this soon.

### 1/5 — Doesn’t integrate well with new ipad OS

*2026-08-14, version 16.112.4*

In split screen mode I can’t go back to my notes because the caret is covered by the IOS tab controls. Also 1 star because I keep being asked for reviews that I can’t turn off

### 1/5 — Crashing + Terrible technical support

*2026-08-14, version 16.112.4*

love the app but crashing.  Additionally microsoft support is the worst!!!

### 1/5 — Log-in Problems

*2026-08-13, version 16.112.4*

Glitches every time I try to log in. Keeps going to the authenticator and then resets the log in to the page of typing in your email again. So annoying that all these steps to protect you make it harder for you the user to use the actual product

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-08-19, version 16.113*

It’s like notes but better

### 5/5 — Awesome

*2026-08-19, version 16.113*

OneNote is intuitive, easy to use, robust, and a delight to work with! I find using this for all my projects, any upcoming event, events, or anything in general that I need a planning tool this works the best!

### 5/5 — Great Tool

*2026-08-18, version 16.113*

This has been very useful as a space to jot ideas as they come into my mind. As some one who got lots of ideas and inspirations

### 5/5 — Perfect for portable files sync’d between multi —->

*2026-08-17, version 16.113*

Update Aug 17 2026:
Thank you for the this update that again allowed the ability to sort alphabetically ( among other settings ) the pages in quick notes.
Now very easy to navigate.

I use with ,
iPad and IPhone  ( and pc’s)with password enabled.
My file draw , in the Cloud . 
Works very well  for the purpose of portability sync’d among multi devices .
I rely on this app ( and the pc app) very heavily.
Thank you for the updates.

### 5/5 — Required to function

*2026-08-14, version 16.112.4*

My entire work and personal life is on OneNote.   No more paper, just productivity

### 5/5 — Reveiw

*2026-08-13, version 16.112.4*

It’s great for self organized notes.

### 5/5 — Mon meilleur ami

*2026-08-12, version 16.112.4*

Que ferais-je sans Onenote? Depuis que j’ai Onenote, j’ai augmenté mon efficience dans toutes mes actions!

### 5/5 — Absolute favorite

*2026-08-10, version 16.112.3*

I love all the multiple options. It gives me what different styles of writing and different attachments I use it for work school and personal and it’s great for everything. That’s why I love it. I’m gonna use it for the rest of my days.  

(update)

I’m still using it

(update update)

Still using it

### 5/5 — Error Deleting Notebooks/Sections

*2026-08-07, version 16.112.3*

Hello Microsoft,

I’ve been having a bit of trouble with your app. I cannot delete any sections or notebooks. Could you please look into this issue for me? This app is really the best!!

### 5/5 — Love organize things with graphics

*2026-08-07, version 16.112.3*

Putting the pictures on the title to make visually easier organizational structures

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
