# Microsoft Surface > Audio device management and personalization utility. (iPhone/iPad app by Microsoft Corporation.) - Source: https://appshunter.io/ios/app/microsoft-surface/id1476329686 (this page in markdown: same URL + `.md`) - Developer: [Microsoft Corporation](https://appshunter.io/developer/298856275) - Category: Utilities, Productivity - Price: Free - Rating: 3.17/5 from 159 App Store ratings · 78 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 70 MB - Languages: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German and 20 more - Released: 2020-05-07 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/microsoft-surface/id1476329686/reviews.md ## What is Microsoft Surface? Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback ## Key features - Update earbuds and headphones - View and change device info - View battery and volume - Personalize settings - Change equalizer settings - Control connected devices - Reset devices ## What do users think of Microsoft Surface? Overall sentiment: negative **Pros** - 🎵 Excellent audio quality and crisp sound - 🎚️ Useful EQ customization capabilities - 📱 Smooth out-of-box setup experience - 🔗 Hardware quality is solid - ⚡ Quick app loading when functional **Cons** - 🐛 App frequently fails to detect paired headphones - 🔌 Constant connection and pairing issues - 😤 Poor reliability and stability - 🚫 App becomes completely broken after updates - 🔐 Authentication and login failures - 📢 Intrusive ads added to the app - ⚙️ Difficult and confusing touch controls - 🔄 Requires frequent unpairing and repairing - 🎧 Only functional with headphones/earbuds - 💻 Inconsistent performance across devices **Commonly reported bugs** - App stuck on scanning/searching for headphones - Bluetooth connection drops during calls - App won't recognize headphones even when paired - Authentication hangs on 'Authenticating' screen - Constant red light indicator issues - Firmware updates cause connection degradation - App fails to load when headphones are connected - Pairing mode limbo after power cycling - Earbud chirping and constant disconnections - Uneven battery drain between earbuds - App incompatibility with newer iOS versions **Most requested features** - MacOS app support - iPad landscape mode support - Customizable gesture controls - Better device switching between paired devices - More EQ preset options - Xbox wireless compatibility - Ability to disable automatic noise cancellation on calls - Case battery level indicator - Computer/device management features ## Recent user reviews (10 of 78) All indexed reviews: https://appshunter.io/ios/app/microsoft-surface/id1476329686/reviews.md ### 1/5 — Does not find surface headphones will not connect *2026-04-19, version 2.1059.0* Worthless. Knows I have surface headphones but never will say connected. Save yourself frustration and don’t bother using it. ### 5/5 — I love my surface . I love this windows 11 pro edition.. *2026-03-10, version 2.1059.0* This 11 pro is Awesome it’s the best one at that.. 12 I know will be all that no comparison to no other . God bless Microsoft And Mr Gates. 🤑🤓🤪🏆🙌 ### 5/5 — I own this app *2026-02-09, version 2.1059.0* Excellent is my presence ### 1/5 — Almost useless *2025-11-16, version 2.1059.0* Only for headphones and earphones ### 2/5 — Touch controls are confusing *2025-09-29, version 2.1059.0* There is proper instructions on how to use touch controls for Mute/Unmute or reject/end calls. ### 1/5 — Broken App *2025-07-16, version 2.1059.0* It has never been a great experience but it looks like the app is just fully broken now. Yes, I can pair my Surface headphones via Bluetooth, but without the app, I am unable to adjust any of the audio settings and I very much enjoyed that EQ customization capability. ### 1/5 — Just asks me to connect to headphone *2025-07-14, version 2.1059.0* When I go to add device it just shows the option to connect earbuds or headphones ### 5/5 — Daddy *2025-06-15, version 2.1059.0* Daddy ### 5/5 — mc26228 *2025-05-07, version 2.1059.0* mc26228 ### 5/5 — Len md Tom *2025-03-11, version 2.1059.0* Very good ## Frequently asked questions about Microsoft Surface ### What does this app do? This application allows you to manage and personalize your Microsoft Surface audio devices, such as earbuds and headphones. You can update firmware, view device information, and adjust various settings to enhance your audio experience. ### What are the key features of this app? Key features include updating your audio devices, viewing and changing device information, checking battery levels, personalizing settings like the equalizer, controlling connected devices, and resetting your earbuds or headphones to factory settings. ### Is this app free to use? Yes, this application is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free user experience. ### Who is this app for? This app is designed for owners of Microsoft Surface audio accessories, such as earbuds and headphones. It provides a centralized platform for managing and customizing these devices. ### Can I reset my earbuds using this app? Yes, the application provides an option to reset your earbuds and headphones back to their factory settings. This can be useful for troubleshooting or when preparing to connect to a new device. ## Version history (last 5 releases) ### 2.1059.0 — 2025-01-23 Thanks for using Microsoft Surface app! This release includes bug fixes and performance improvements. ### 2.1051 — 2024-10-17 Thanks for using Microsoft Surface app! This release includes bug fixes and performance improvements. ### 2.1042 — 2024-09-02 Thanks for using Microsoft Surface app! This release includes bug fixes and performance improvements. ### 2.977 — 2023-01-13 Thanks for using Microsoft Surface app! This release includes bug fixes and performance improvements. ### 2.918 — 2022-11-18 Thanks for using Microsoft Surface app! This release includes bug fixes and performance improvements. ## Apps similar to Microsoft Surface | App | Rating | Price | Category | | --- | --- | --- | --- | | [SteelSeries Arctis Companion](https://appshunter.io/ios/app/steelseries-arctis-companion/id6502297763) | 4.6 (5,179) | Free | Utilities | | [Eversolo Control](https://appshunter.io/ios/app/eversolo-control/id1630016931) | 3.1 (83) | Free | Utilities | | [H2O Audio PRO](https://appshunter.io/ios/app/h2o-audio-pro/id1641826502) | 1.7 (26) | Free | Utilities | | [M&D Connect](https://appshunter.io/ios/app/m-and-d-connect/id1539364929) | 2.0 (124) | Free | Utilities | | [AnkerWork](https://appshunter.io/ios/app/ankerwork/id1540228451) | 4.3 (96) | Free | Utilities | | [Sony \| Sound Connect](https://appshunter.io/ios/app/sony-sound-connect/id1168502924) | 4.5 (62,049) | Free | Utilities | ## More apps by Microsoft Corporation - [Viva Engage](https://appshunter.io/ios/app/viva-engage/id289559439) - [Microsoft Bing Search](https://appshunter.io/ios/app/microsoft-bing-search/id345323231) - [Microsoft OneNote](https://appshunter.io/ios/app/microsoft-onenote/id410395246) - [Microsoft OneDrive](https://appshunter.io/ios/app/microsoft-onedrive/id477537958) - [Microsoft Lync 2010 for iPad](https://appshunter.io/ios/app/microsoft-lync-2010-for-ipad/id484222449) - [Microsoft Lync 2010 for iPhone](https://appshunter.io/ios/app/microsoft-lync-2010-for-iphone/id484293461) All apps by Microsoft Corporation: https://appshunter.io/developer/298856275 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*