# Microsoft SwiftKey AI Keyboard — user reviews

> 5,667 indexed App Store user reviews of Microsoft SwiftKey AI Keyboard by SwiftKey, rated 4.60/5 from 121,199 ratings.

- Source: https://appshunter.io/ios/app/microsoft-swiftkey-ai-keyboard/id911813648/reviews
- App overview in markdown: https://appshunter.io/ios/app/microsoft-swiftkey-ai-keyboard/id911813648.md
- Rating breakdown: 5★ 97,440 · 4★ 10,690 · 3★ 4,675 · 2★ 2,685 · 1★ 5,709

## What do users think of Microsoft SwiftKey AI Keyboard?

Overall sentiment: neutral

**Pros**

- 🚀 Smooth swiping and typing experience
- 👍 Customizable keyboard themes
- 💡 Supports multiple languages
- 🚀 Accurate word predictions
- 👍 Helpful punctuation and emoji features

**Cons**

- 🐛 Keyboard glitches and crashes
- 🐛 Inconsistent autocorrect and word replacement
- 🐛 Keyboard disappearing or reverting to default
- 🔒 Privacy concerns around full keyboard access
- 🔋 Increased battery drain

**Commonly reported bugs**

- Keyboard not loading properly in certain apps
- Incorrect word replacements and autocorrect issues
- Keyboard resizing and positioning problems
- Keyboard freezing or crashing during use

**Most requested features**

- Add voice typing functionality
- Improve emoji search and selection
- Allow customization of keyboard layout and key sizes
- Provide option to disable Bing integration
- Add support for more languages

## Newest reviews (16 of 5,667)

### 4/5 — Good but crashes

*2026-08-23, version 4.3.4*

It crashes lots

### 4/5 — Bridge

*2026-08-22, version 4.3.4*

Good

### 3/5 — Had troubles with Iphone

*2026-08-22, version 4.3.4*

The program extremely good but long time have an issues with IOS when trying to type with most app. Freez & automatically chang to the IOS default Key board.

### 5/5 — Excelente

*2026-08-21, version 4.3.4*

Excelente

### 4/5 — Like it so far

*2026-08-21, version 4.3.4*

It should have include Khmer Language

### 5/5 — Love it

*2026-08-21, version 4.3.4*

Love this. I've been a fan for over ten years

### 4/5 — Gaelic autocorrect is everything

*2026-08-21, version 4.3.4*

This is a great and fun addition to your keyboard. I got it so that I could more easily text in Gaelic. The autocorrect for Gaelic is very good (sometimes the apostrophes are wrong but that’s easily overlooked). I also love that it will autocorrect in two languages so that I don’t have to constantly change the keyboard I’m using to text with multiple people.

### 5/5 — Needs polishing

*2026-08-21, version 4.3.4*

Sluggish sometimes. Specially with the space tap. Overall is really cool to have the numbers row. Apple should take note and work on that.

### 5/5 — Good

*2026-08-21, version 4.3.4*

Really good

### 5/5 — Excelente

*2026-08-21, version 4.3.4*

Espectacular

### 4/5 — Update?

*2026-08-20, version 4.3.4*

Great speed and prediction. However some themes does lack compared to Android and it stutters a few times specifically when doing a bit too much the keyboard can change color or just stutter. Not sure whether this is Microsoft not able to fix the issue for a long time or could be not good optimization from iOS.

### 5/5 — Better than default keyboard

*2026-08-20, version 4.3.4*

Default keyboard on ios stinks. This is good. However, and this is perhaps an iOS issue and not a SwiftKey issue, every several weeks my phone thinks SwiftKey is an app I'm not using and can uninstall to save space, and then I have to reinstall it.

### 3/5 — Love this but…

*2026-08-20, version 4.3.4*

Honestly, this keyboard has made typing so easy but it is super frustrating that the keyboard doesn’t doesn’t stick. Every few words typed in, it’ll switch to default phone keyboard. Pls do something to make it stay.

### 5/5 — Review

*2026-08-20, version 4.3.4*

Best keyboard I've ever seen but with my ios I can only find one item on my clip board at a time

### 5/5 — The best keyboard

*2026-08-19, version 4.3.4*

Best type of keyboard

### 5/5 — My Favorite Keyboard

*2026-08-18, version 4.3.4*

I have been using SwiftKey for YEARS and it is better than any other keyboard I've ever used!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Oh my gods how bad is this

*2026-08-22, version 4.3.4*

My iPhone typing is poor & I hoped this would help. It makes my typing 20x worse. Utter garbage comes out even when typing slowly. Utterly unusable

### 1/5 — APP CRASH...!!!

*2026-08-21, version 4.3.4*

App crashes again n again even after giving full access.

### 1/5 — Crashy

*2026-08-20, version 4.3.4*

I can't even type a single sentence before the keyboard crashes and dumps me back to the default iOS keyboard

### 1/5 — App has seriously deteriorated

*2026-08-18, version 4.3.4*

I've been using SwiftKey for literal years with no problems, but recently it’s been closing and switching to the regular iPhone keyboard more and more often, and now it won’t even let me get in a full word before crashing. About to delete it entirely.

### 1/5 — Constant crashes, several times per minute

*2026-08-10, version 4.3.4*

It started to crash around 6 months ago. Not fixed yet

### 1/5 — V4.3.4 keeps turning off

*2026-08-09, version 4.3.4*

Whenever i start typing , swiftkey appears for some random time and then closes and system keybord appears but it looks like a privacy mode keyboard

### 1/5 — It USED to be....

*2026-08-07, version 4.3.4*

It used to be good. Now, it’s a has been!  I have written to support multiple times about this issue and I see multiple people are complaining about the same. It will not stay on the swift key keyboard. It switches back whenever it wants to. It’s a very annoying and you need to get it fixed.

### 1/5 — Constant crashes

*2026-08-06, version 4.3.4*

After a period of use it starts constantly crashing and needs to be reinstalled. Has consistently been an issue for years. Very frustrating.

### 1/5 — Automatically switches away

*2026-08-04, version 4.3.4*

Not sure if this is an iPhone or app issue but whenever it brings up the SwiftKey keyboard it auto switches back to the default. I understand that it can’t be used for certain things like password input but it does it on EVERYTHING. Basically unusable unless you happen to have a lucky few times a day when it decides to stay put and not switch back to the default keyboard. I’ve even deleted the default and left SwiftKey as the only option and somehow the default returns to replace it. 

I’m writing this review from the default since yet again SwiftKey won’t stay open no matter how many times I manually switch.

### 1/5 — Lost all my dictionary

*2026-08-04, version 4.3.4*

I lost all my personal dictionary data when Microsoft disallowed google accounts from this keyboard.

## Most praised reviews (10 highest-rated)

### 5/5 — It a good app

*2026-08-25, version 4.3.4*

Because it is

### 5/5 — Perfect

*2026-08-24, version 4.3.4*

Having switched from a Samsung Galaxy S23 to Apple, this keyboard replicated the experience I needed on my iPhone 16 then my 17.

### 5/5 — It's good, but it could be better!

*2026-08-23, version 4.3.4*

So far best keyboard I've used but there are apps that I guess don't support it since keyboard changes back. Besides that no complaints!

### 5/5 — keyboard is fun

*2026-08-23, version 4.3.4*

It has very good features

### 5/5 — Wonderful app

*2026-08-22, version 4.3.4*

Love this app not only can you create your own themes for your keyboard but the tap map even helps me type more accurate. Love this app

### 5/5 — Very handy

*2026-08-22, version 4.3.4*

It's really handy when I speak to Chinese people

### 5/5 — Love

*2026-08-22, version 4.3.4*

Backy

### 5/5 — Great, but recently broken

*2026-08-21, version 4.3.4*

I'm giving this keyboard five stars for how good it’s been over the years, but it’s crashed five times while I wrote this sentence

### 5/5 — Best phone keyboard!

*2026-08-21, version 4.3.4*

I've been using this keyboard for about a decade and I absolutely love it. The swipe text feature is the best and makes texting so much faster and easier. I love that I can personalize it as well!

### 5/5 — Please keep this keyboard updated!

*2026-08-21, version 4.3.4*

This keyboard is so much more intuitive than the stock keyboard along with the number line!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
