# Microsoft Word — user reviews

> 4,545 indexed App Store user reviews of Microsoft Word by Microsoft Corporation, rated 4.70/5 from 2,948,309 ratings.

- Source: https://appshunter.io/ios/app/microsoft-word/id586447913/reviews
- App overview in markdown: https://appshunter.io/ios/app/microsoft-word/id586447913.md
- Rating breakdown: 5★ 2,548,366 · 4★ 216,066 · 3★ 70,386 · 2★ 27,321 · 1★ 86,170

## What do users think of Microsoft Word?

Overall sentiment: neutral

**Pros**

- 🚀 Seamless sync between devices
- 📝 Great for writing and editing
- 🔒 Secure document storage
- 💡 Helpful for school and work

**Cons**

- 🐛 Frequent crashes and data loss
- ⏱️ Laggy and slow performance
- 💰 Expensive subscription required
- 🤔 Limited functionality compared to desktop

**Commonly reported bugs**

- Inconsistent saving and syncing between devices
- Cursor positioning issues when editing text
- Formatting problems when importing documents
- Unreliable text selection and highlighting

**Most requested features**

- Improved mouse/trackpad support
- Built-in citation and bibliography tools
- More customization options for formatting
- Ability to edit documents offline

## Newest reviews (10 of 4,545)

### 3/5 — Decent app but…

*2026-08-15, version 2.112.4*

Decent app but the way the screen jumps all over the place when your editing makes it nearly impossible to use. If that got fixed, it would be a solid 5 stars

### 3/5 — الاحتيال بي دي إف كاملا

*2026-08-14, version 2.112.4*

الاحتيال

### 2/5 — Crashes

*2026-08-13, version 2.112.4*

Crashes

### 4/5 — Hate copilot

*2026-08-13, version 2.112.4*

Why does Microsoft enforce copilot on us. Word is a great program but I’m seriously considering moving to an alternative as I don’t need all is functions and it expensive for personal use

### 2/5 — Debt with Aleviate

*2026-08-12, version 2.112.4*

Debt Settlement

### 2/5 — Not great but it’ll have to do

*2026-08-12, version 2.112.4*

Well, the main problem is with accessibility.  When voiceover is turned off it won’t type so voiceover had to be switched on or nothing happens.  I don’t like how it corrects documents either much.  I never really liked the last incarnation of Microsoft but at least it came with a disc and therefore a one-off payment unlike now when you’re ripped off every month just because obviously Bill Gates hasn’t screwed us enough yet for money.  To be honest, I haven’t really liked Microsoft office since 97/03 when you at least had drop down menus and the ability to change the colour background and text.  However, they have us over a barrel so we tolerate it and that’s really all there is to it.

### 3/5 — Mr.

*2026-08-11, version 2.112.4*

You do not have personal / human tutorial to answer questions on the phone

### 5/5 — Writing

*2026-08-11, version 2.112.4*

It allows me to write stories on the go. It does its job!

### 3/5 — Not bad

*2026-08-11, version 2.112.4*

It takes a bit to get used to and has some drawbacks. For instance, I wanted to send a Word document as a PDF attachment to an email. On my PC, I would have just saved a copy as a PDF and then shared it or attach it my already opened email. I had to wait until I returned home yesterday.

### 1/5 — impossible to keep track on saved documents

*2026-08-11, version 2.112.4*

Microsoft word makes it so difficult and complicated to save documents!

## Most critical reviews (10 lowest-rated)

### 1/5 — Once again broken

*2026-08-15, version 2.112.4*

Once again, an update breaks the use word with an iPad using magic keyboard.  Has happened more than once.  The team that works on this app are idiots.

### 1/5 — Terrible

*2026-08-14, version 2.112.4*

Clunky difficult to use log in process can’t access despite buying a product terrible sync with other storage devices if they didn’t dominate the market I wouldn’t use it

### 1/5 — Office 365 download issue

*2026-08-14, version 2.112.4*

Forever circling the download O O O O

### 1/5 — What happened to free word docs?

*2026-08-14, version 2.112.4*

Why is everything trying to be a subscription or paid service these days? Microsoft word is older than my parents. It’s time to release a basic word processing app that doesn’t cost people a monthly payment.

### 1/5 — Renewal Issue

*2026-08-13, version 2.112.4*

I purchased Microsoft 365 Family in February 2026. Now every time I use it, it takes me to an endless renewal screen. Spent time with Apple trying to resolve it. They said it’s on the Microsoft side. 

Microsoft has no way to report issues. Beware.

### 1/5 — Documents created by me and not letting me use as I want too.  I hate this rubbish system

*2026-08-13, version 2.112.4*

It is far too complicated, its creating documents that I do not want to and not allowing me to work on my own creations especially ones that I put a password on so nobody else could see it and now I cannot remove that password.  Also as it’s a document for my family for when I have passed away.   Also it keeps filing it on One Drive which I do NOT want, I just want the folder with my letters in it to be on my iCloud and nowhere else.

### 1/5 — Unable to fill forms without a paid subscription

*2026-08-12, version 2.112.4*

Uninterested in temporary free accounts - not willing to join and give them my credit card or info.

### 1/5 — Awful. Deleted all my work

*2026-08-12, version 2.112.4*

I used word to write my book and it was super laggy, didnt work properly, and then when I was writing it deleted my entire chapter of 8 pages that I worked so hard on. I could never get it back and im heartbroken. DONT get this app.

### 1/5 — Joyluckclub

*2026-08-12, version 2.112.4*

Bettertganalmondjoy

### 1/5 — Unusable unless paying.

*2026-08-11, version 2.112.4*

At first word gave me access to use it for free, and then gave me a free subscription. Since that has ended I cannot use word to open docs, make any new document, doing any type of typing etc. 

This whole subscription business model is absolutely ridiculous especially when I don't need any of the other apps. Would not use unless absolutely need to.

## Most praised reviews (10 highest-rated)

### 5/5 — Text to voice is good, but…

*2026-08-14, version 2.112.4*

There’s still some room to improve. For example it can’t tell the difference between read and read (past tense) even with a proverb before or after it. Another example, it has no easy access to change voice. I’ been using Word a lot for English study.

### 5/5 — Mi

*2026-08-13, version 2.112.4*

Buenos

### 5/5 — Practice Makes Things Easier

*2026-08-13, version 2.112.4*

So far so good, getting reacquainted with rusty computer skills.

### 5/5 — GREAT DOCUMENT WWRITER

*2026-08-13, version 2.112.4*

Have used Word since the 1980s. The evolution of the program has been great though for some of us older folks keeping up is a bit daunting especially since as a retiree I don’t use a lot. It’s getting a bit pricey for fixed income seniors but I have tried other word processor programs and MS Word is by far the best. Short feature based training/refresher modules would be nice. Maybe cover templates, formatting, find and replace, dictionary management, etc.

### 5/5 — Dan  corrected

*2026-08-13, version 2.112.4*

New correction

### 5/5 — AWESOME AND USEFUL

*2026-08-12, version 2.112.4*

I am able to save all of my documents wherever I want-bottom line and that’s useful!

### 5/5 — Mr.

*2026-08-12, version 2.112.4*

I simply can’t do without this app!! It has become my favorite platform for drafting, reviewing and consolidating documents of all kinds.

### 5/5 — Word on My Phone

*2026-08-12, version 2.112.4*

Having Word downloaded on my phone has made my life so much easier and more productive and manageable.! Thanks Microsoft Word.! For Always having My Back.!!

### 5/5 — Better than Word Perfect

*2026-08-12, version 2.112.4*

Word is a complete word processor. Hats off to Bill Gates and the Microsoft team,

Ernie Hemple
CEO Cage AI

### 5/5 — بحث

*2026-08-12, version 2.112.4*

نه وژین

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
