# Microtek Connect — Microtek Connect for Customers > Customer app for tracking Microtek products and managing service requests. (iPhone/iPad app by CANDOUR SOFTWARE PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/microtek-connect/id1571474096 (this page in markdown: same URL + `.md`) - Developer: [CANDOUR SOFTWARE PRIVATE LIMITED](https://appshunter.io/developer/1547565193) - Category: Utilities, Shopping - Price: Free - Age rating: 4+ - Requires: iOS 10.0 · 30 MB - Languages: English - Released: 2021-06-29 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/microtek-connect/id1571474096/reviews.md ## What is Microtek Connect? Microtek Customer App is designed for Customers to track their Microtek product with this app. This app have below listed features: 1. My Product: In this feature customer can add Products in just few tap and create a Service Request to service their product. 2. My Service Request: In this feature customer can track and escalate their Service Request. 3. Ticket Status : In this feature customer can track their service request. 4. Our Catalog: In this feature customer can check the all Microtek product and newly launched product. 5. AMC: In this feature customer can buy AMC of Microtek product. 6. Explore More: In this feature customer can explore more about Microtek and their services. 7. Contact Us: In this customer can find contact details. ## Key features - Product tracking - Service request creation - Service request tracking - Product catalog access - AMC purchase - Contact information ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/microtek-connect/id1571474096/reviews.md ### 1/5 — APP NOT WORKING *2025-02-09, version 1.0* Neither we are able to add product nor we are able to register warranty. ### 1/5 — Worst app ever, just created for name sake never works *2024-08-15, version 1.0* This app won’t work ### 1/5 — They are going down the hill. **ck them by… *2024-08-13, version 1.0* The app doesn’t work. Website complaint submission process doesn’t work. Whatsapp complaint process doesn’t work. Finally managed to get a hold of a phone support rep after following the IVR, verbally she told me after getting all the details that i will get an sms with my complaint number but that sms was never received. So in short they are not spending anything on their customer support side. Such companies should not survive in market. That’s why i said **ck them by not buying any of their products. ### 1/5 — App not working *2024-07-26, version 1.0* Worst app unable to register ### 1/5 — Dont buy Microtek product *2024-06-20, version 1.0* Poor service ### 1/5 — Poor app quality *2024-06-03, version 1.0* Where serial number is made mandatory, No customer care executive to guide . Glitches in the app , can’t select product properly & many more ### 1/5 — Worst app *2024-05-27, version 1.0* I have login this app, but the OTP not send it, I have wait for 5 minutes but not any OTP I have received. The OTP send 30 minutes later after my login ### 1/5 — can’t register in app. Pathetic app *2024-05-15, version 1.0* I can’t register in app. Pathetic app ### 1/5 — Application not working *2024-04-25, version 1.0* Pathetic company, pathetic product and super pathetic application and service. It’s been 4 days since I complained on their WhatsApp number but none of them responds. While you call the customer service, they ask to complain on the app which doesn’t even start.. Super dissatisfied. A note to promoters- company bannd kar do, tumhari aukat ke bahar ki baat hai ### 1/5 — Not able to register *2023-10-27, version 1.0* After filling all information I have submitted however it is showing same page. ## Frequently asked questions about Microtek Connect ### How do I add a product to Microtek Connect? You can add your Microtek products by tapping the 'My Product' feature within the app. This allows you to register your devices for tracking and service requests. ### Can I track the status of my service requests in Microtek Connect? Yes, Microtek Connect provides detailed tracking for your service requests through the 'My Service Request' and 'Ticket Status' features. You can monitor the progress of your product's service. ### Does Microtek Connect allow me to purchase AMC? Yes, the 'AMC' feature in Microtek Connect enables you to purchase an Annual Maintenance Contract for your eligible Microtek products directly through the app. ### Where can I find contact details for Microtek support? The 'Contact Us' section within Microtek Connect provides all the necessary contact details for Microtek customer support, allowing you to get in touch easily. ### What devices is Microtek Connect compatible with? Microtek Connect is available for iPhone and iPod devices. It was last updated on June 29, 2021, with version 1.0. ### Is Microtek Connect free to use? Yes, Microtek Connect is a free application. There are no charges for downloading or using its core features for tracking products and managing service requests. ### Can I view Microtek's product catalog in the app? Yes, the 'Our Catalog' feature in Microtek Connect allows you to browse all available Microtek products, including newly launched items, directly within the application. ## Version history (last 1 release) ### 1.0 — 2021-06-29 No release notes. ## Apps similar to Microtek Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Crompton Parivaar For Retailer](https://appshunter.io/ios/app/crompton-parivaar-for-retailer/id6742885557) | — | Free | Utilities | | [V-Guard Smart 2.0](https://appshunter.io/ios/app/v-guard-smart-20/id6476483964) | 5.0 (3) | Free | Utilities | | [UPCL Consumer Self Service](https://appshunter.io/ios/app/upcl-consumer-self-service/id6463165337) | — | Free | Utilities | | [Konnekt by AR](https://appshunter.io/ios/app/konnekt-by-ar/id1538738257) | — | Free | Utilities | | [HAVELLS ONE](https://appshunter.io/ios/app/havells-one/id1518374579) | 4.3 (63) | Free | Utilities | | [Amaron Konnekt](https://appshunter.io/ios/app/amaron-konnekt/id1501852908) | 5.0 (2) | Free | Utilities | ## Related topics [agtek](https://appshunter.io/ios/topics/agtek) · [3pltek](https://appshunter.io/ios/topics/3pltek) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*