# Mid American Credit Union — user reviews > 21 indexed App Store user reviews of Mid American Credit Union by Mid American Credit Union, rated 4.80/5 from 1,633 ratings. - Source: https://appshunter.io/ios/app/mid-american-credit-union/id6450277423/reviews - App overview in markdown: https://appshunter.io/ios/app/mid-american-credit-union/id6450277423.md - Rating breakdown: 5★ 1,469 · 4★ 100 · 3★ 28 · 2★ 10 · 1★ 26 ## What do users think of Mid American Credit Union? Overall sentiment: positive **Pros** - 🚀 Awesome app - 👍 Easy to use - 👍 User-friendly - 👍 Great customer service - 👍 Sleek and functional **Cons** - 🐛 Issues with account balance display - 🐛 Transactions not showing properly - 🐛 Login issues - 🐛 Difficult to manage multiple accounts **Commonly reported bugs** - Crashes when trying to refresh transaction history - Paychecks stuck in pending **Most requested features** - Ability to attach mobile deposit check images to transaction records - Display purchase amount and remaining balance on transactions ## Newest reviews (6 of 21) ### 5/5 — Great Customer Servucw *2024-08-27, version 3.15.0* Always helpful, friendly, and professional! ### 5/5 — Good app! *2024-02-26, version 3.10.1* Very sleek and functional. Although, the only thing that keeps me from giving it a 5 star is: it needs the ability to use the mobile deposit check image as an attachment to transaction records. Currently, you’d have to manually attach the image (if you want a record of what you’ve deposited). “ain’t nobody got time fo’ dat”! ### 5/5 — Marilyn steinke *2023-10-24, version 3.7.0* Staff very friendly, knowledgeable, and helpful to work with. The on line banking is very user friendly. ### 5/5 — Balance *2023-09-25, version 3.6.0* I would like to see purchase amount and what is remaining on every transaction. That would make the app so much better. ### 5/5 — New account software *2023-09-22, version 3.6.0* The new software the bank installed works great. ### 5/5 — New app! *2023-09-21, version 3.6.0* This new app is great. They finally moved over to the 21st century. The new features and up to day technology is so nice. The old app was for dinosaurs. ## Most critical reviews (10 lowest-rated) ### 1/5 — Oops, Something Went Wrong! *2025-03-25, version 3.21.0* When I try to log in, it, first of all, doesn’t accept my username. And then even worse, when I try to alternate method of logging in, using my ssn and account number, it just goes “oops, something went wrong” and still doesn’t let me log in. Pathetic app. ### 1/5 — Not user friendly *2025-03-05, version 3.20.0* Having multiple accounts means you have to log out of one user profile and into another to deposit or move money in separate accounts. Also having daily deposit/number of limits on echecks is wild… ### 1/5 — Not great *2024-01-26, version 3.7.0* Have to click in and open each transaction to see what it is because the app doesn’t show the name of the transactions. Annoying extra steps ### 1/5 — The New App Doesn’t Work *2023-09-22, version 3.6.0* I can’t make transfers. My paychecks are stuck in pending. I can’t refresh my transaction history with it crashing. This was done suddenly and blocks my access to the old app that worked just fine. What’s going? ### 2/5 — Needs major work *2025-10-28, version 3.28.0* I like the new design of the app but it does not do a great job of showing available balance. Really more recently I’ve noticed transactions that already happened pending again, and just generally Math that doesn’t add up. Just seems a little deceptive ### 5/5 — Great *2026-08-08, version 3.36.0* Outstanding customer service ### 5/5 — Very helpful *2026-07-03, version 3.35.1* Solid app with lots of good features and easy to navigate! ### 5/5 — Satisfied customer *2026-06-27, version 3.35.1* I mainly use the branches around the Wichita Metro and I have been with them over 10 years, and recommend them to everyone! The people of MACU are AMAZING, and what make it such a great place to do business with! ### 5/5 — Making payments *2026-05-30, version 3.34.1* Very easy & fast to care of banking needs!! Thanks 👍🏻 ### 5/5 — Messaging *2026-02-20, version 3.30.2* I work with Vanessa pretty regularly for transferring funds. She is always so polite and takes care of my needs quickly. Very happy with her service. ## Most praised reviews (5 highest-rated) ### 5/5 — App *2026-02-17, version 3.30.2* The app has been great! I love that we can add checks via the app now as well as chat with associates! Super helpful:) ### 5/5 — CU *2025-11-09, version 3.28.0* Awesome!! ### 5/5 — Best banking experience *2025-08-17, version 3.26.0* I love how easy the app is and how responses and resources are for me and my financial needs! ### 5/5 — Here to stay *2025-05-25, version 3.23.1* Every one go though hard times and they alway had my back and help me grow my credit to where I am today . I can not tell them think you enough for all the help 🤩 ### 5/5 — Memo input *2025-02-11, version 3.19.1* I like that you can input message in notes. Makes it easier to track your deposits and withdraws. Deposits noted in green makes it easier to track deposits and withdraws. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*