# Midco Wi-Fi — user reviews > 39 indexed App Store user reviews of Midco Wi by Midcontinent Communications Inc., rated 3.70/5 from 343 ratings. - Source: https://appshunter.io/ios/app/midco-wi-fi/id1595921822/reviews - App overview in markdown: https://appshunter.io/ios/app/midco-wi-fi/id1595921822.md - Rating breakdown: 5★ 205 · 4★ 27 · 3★ 14 · 2★ 14 · 1★ 83 ## What do users think of Midco Wi? Overall sentiment: negative **Pros** - 👍 Used to be pretty useful - 👍 Works alright for intended purpose **Cons** - 🐛 App constantly crashing - 🐛 Blank screen on login - 🐛 Login buttons are useless - 🐛 App not working at all - 🐛 "Something went wrong" error - 🐛 "404 Customer not found" - 🐛 App freezes on login page - 🐛 "Calculating" for hours - 🐛 Pods randomly disappear - 🐛 Unstable and unreliable pods - 🐛 No option to kick devices - 🐛 Internet has been mucked up - 🐛 "IOT Onboarding" confusion - 🐛 App timed out - 🐛 Service timed out - 🐛 Constant input delay and lag - 🐛 App is useless - 🐛 App is cosmetic, removed settings - 🐛 Not enough context in options - 🐛 Pod says offline, no fix option - 🐛 App crashes when pressing bottom icon - 🐛 App crashes within a minute - 🐛 Modem reset issues - 🐛 Constant disconnecting - 🐛 Forced to download app - 🐛 Fewer options, less control - 🐛 Worse service - 🐛 Can't pay from the app - 🐛 Not designed by intelligent person - 🐛 App doesn't let you change most settings - 🐛 Wants Midco account, user doesn't have one - 🐛 Horrible app - 🐛 Total waste of space - 🐛 Takes forever to download **Commonly reported bugs** - App does not work - Login buttons are useless - Constant input delay and lag - App is never working - Cannot pay from the app - App is garbage - Cannot log into the app - App is not working - Blank screen when opened - Not able to login at all - Directed to a blank screen after login - Not able to enter login credentials - Broke. Zero use. Not functional. - Completely broken - Gets stuck on the “login” page, showing a blank screen. - Options don’t have enough context to understand what they do. - One pod says off-line and does not tell you why it’s off-line or give you any options to turn on. - App doesn’t work - Takes you to a blank screen, which you can’t do anything on except close and delete the app. - App no longer works. - Upon hitting sign in it launches a blank web browser page. - No support links, it just does nothing - No information from Midco whether this app is still meant to be used. - The app doesn’t work, Midco messed up - Try to sign in, but it won’t load. - Messed up my wi-fi so the pod no longer works for the wi-fi - DOES NOT WORK PERIOD! - Been trying to log in to this app for days. - Simply tells me to try again in a few seconds. - Insane that you have to download an app, to manage your Wi-Fi- - “Calculating” for hours and hours. - Literally why is there no option or am I Blind? - Too many unnamed devices and I need to kick the ones that are eating up the internet. - Please Fix - App crash when pressing bottom right icon - App keeps crashing - App crashes within a minute of opening. - Reset my modem after the remote update yesterday and it still keeps disconnecting - The app is constantly crashing - App constantly crashes. - I can’t do anything on it. - App works really well but still has its glitch’s! - App will crash if pressing the 3 lines at the bottom of the screen. - Pods randomly disappear and reappear. - This app is useless - The router page doesn't let you change most settings and says to download this app to gain access to all of the features. - When I open the app, it wants me to sign in with a midco account, which I don't have, and won't let me do anything unless I sign in. - Cosmetic App in Exchange Removed Settings - Midco released this cosmetic application while restricting the settings to troubleshoot the Wi-Fi. - The internet has been terrible ever since. - They refuse to restore access to actual control settings to fix what they’ve broken. - Horrible App - Never gets passed either the “something went wrong” or noting a network outage (even when I am actively using my internet). - Tried to log in multiple times kept saying error no account found - Something is t working - App was fine and worked great for months. - Twice in the last couple weeks I try to open app to only get a pop-up stating “something went wrong” and I cannot access any of the app functions. - My app keeps breaking and saying something went wrong and I’ve had to delete the app twice now and redownload it to make it work - Started downloading this app over a 30+ minutes ago and it’s still not even half way through… **Most requested features** - Please Add Network Prioritization - Ability to pay from the app - Add things to the Adblocker - Ability to pay bills in one place ## Newest reviews (13 of 39) ### 1/5 — App doesn’t work *2024-06-04, version 3.123.1* After selecting the login button I am directed to a blank screen. I am not able to enter any login credentials ### 1/5 — Broke. Zero use. Not functional. *2024-05-23* Please please fix this. Do something. Bring the old WiFi back. These pods are worthless. Not to mention unstable, unreliable, and almost zero options for user preferences ### 1/5 — Completely broken *2024-05-06* After disabling all customization on the router, Midco forces users to download this app which completely does not work. It gets stuck on the “login” page, showing a blank screen. I cannot believe how awful this service is. ### 1/5 — Not designed by intelligent person *2024-04-22* Options don’t have enough context to understand what they do. One pod says off-line and does not tell you why it’s off-line or give you any options to turn on. ### 1/5 — No longer functional *2024-04-05* The app no longer works. Upon hitting sign in it launches a blank web browser page. That’s it. There are no support links, it just does nothing and there’s no information from Midco whether this app is still meant to be used. ### 1/5 — The app doesn’t work, Midco messed up *2024-04-04* I try to sign in, but it won’t load. They also messed up my wi-fi so the pod no longer works for the wi-fi and the are trying to charge extra for putting it in the wrong room. ### 1/5 — DOES NOT WORK PERIOD! *2024-01-31* Been trying to log in to this app for days. All to set up my “new” router. And it simply tells me to try again in a few seconds. What is with these companies trying to fix things that are not broken… I know plenty of people who only have a flip phone. What’re they to do? ### 1/5 — Why. *2023-12-08, version 3.123.1* Insane that you have to download an app, to manage your Wi-Fi- It’s because it’s contracted out to a Californian company. I can access the routers ip just fine. Why can’t you just outlink from the 192.168.x.x page…? ### 1/5 — How to kick people from the WiFi *2023-11-01, version 3.101.4* Literally why is there no option or am I Blind? Too many unnamed devices and I need to kick the ones that are eating up the internet. ### 1/5 — App keeps crashing *2023-10-25* App crashes within a minute of opening. Also I had to reset my modem after the remote update yesterday and it still keeps disconnecting ### 1/5 — do better *2023-10-20, version 3.101.4* the app is constantly crashing ### 1/5 — Midco is making you pay more for less *2023-09-28* This app is part of the new Midco set up that is forcing you to pay more money to get the same service you had before. They’ve updated their modems to only support one band of wifi by default (you can call and get them to switch it to the other if you have their old hardware, but that should not be a thing), but now they’re selling wi-fi extenders for a few bucks a month! Nice, a fix to the problem you created on purpose. This app gives you fewer options, less control, and worse service. I can’t wait to find a new ISP. ### 1/5 — Doesn’t work *2023-09-28* This app is useless ## Most critical reviews (10 lowest-rated) ### 1/5 — App Doesnt Work *2026-04-03, version 3.141.10* Every time I try to login I enter my information and nothing happens. It’s like the buttons are useless. It doesn’t tell me invalid username or anything, literally nothing happens ### 1/5 — $70 a month for this? *2026-02-04* I have 2 connections to my wifi in my studio apartment. My Xbox and my phone. Why am I paying $70 for constant input delay and lag? It’s a scam. Definitely cancelling and finding someone better **Developer response:** Hello, Aiden! We know how important it is to have reliable and affordable internet and want to make sure your service is working as it should be and that you're getting the best value for the service you need. We're here to help 24 hours a day, 7 days a week at 1.800.888.1300 and we also have agents available via chat every day from 7AM to midnight. Please reach out for help with troubleshooting or to get a technician scheduled if needed. ### 1/5 — My wifi has been down for over 12 hours *2026-01-21, version 3.141.10* Midco a special kind of cowardly scum. I hope you all get cancer. ### 1/5 — Displeased *2025-12-06* I could not log into the app. My login was correct, I started & restarted my phone, I uninstalled and reinstalled the app and I still got “404 Customer not found in this cloud.” The second phone call with Midco customer service got it working and my updated modem working. It was a very frustrating process. **Developer response:** Thank you for taking the time to leave a review with this feedback! We're very sorry to hear that you had trouble with the app and for the frustration that caused but glad to hear the issue was resolved. If you'd like to provide any additional feedback, please reach out via any of the methods at Midco.com/Contact. Thank you so much for being a Midco customer! ### 1/5 — Not working *2025-09-10, version 3.141.3* App is never working. ### 1/5 — Why *2025-03-17, version 3.141.3* Why can’t you pay from the app seems like a really easy common sense thing to do, if you lack common sense I get it ### 1/5 — App is Garbage *2025-02-18, version 3.141.3* Can’t even login to this stupid app. ### 1/5 — Not working at all *2024-07-30* First time downloading this app and I can’t even access it! Every time and every form of logging in It says there’s an error try again in a few seconds. Managed to make it load and the service timed out. I have deleted the app and restarted it so many times. Please fix asap!!! ### 1/5 — Doesn’t work *2024-06-17, version 3.123.1* The app doesn’t work and I can’t even get to the login screen ### 1/5 — Blank Screen/Not Possible to Login *2024-06-15* App is not working. It blank when opened. Only field seen is done in upper left screen. I can’t see anything else and this has been an ongoing issue for more than several days, including several weeks , if not more than a month now. Not able to login at all. ## Most praised reviews (10 highest-rated) ### 4/5 — Okay App *2023-09-29* App works really well but still has its glitch’s! App will crash if pressing the 3 lines at the bottom of the screen. Pods randomly disappear and reappear. Still trying to try everything out! Otherwise works great for most user needs! ### 3/5 — Please Add Network Prioritization *2024-10-29* Im not sure if it’s just me or Midco recently removed this feature in an update. You used to be able to prioritize your WiFi connection to a certain device, a specific persons devices or a specific type of media you’re consuming, such as streaming. This was a fantastic feature even though I’m not sure if it was noticeably faster. Still, the ability to prioritize your network connection to whatever you want is a must have feature. Please integrate this feature back into the app. ### 3/5 — PLEASE FIX!! Keeps crashing . Doesn’t work *2023-10-15* MIDCO PLEASE FIX. This app is useless like this. We have three pods and the app constantly crashes. I can’t do anything on it. ### 3/5 — Works alright *2023-08-03* It does what it’s intended to do. Would be nice to be able to add things to the Adblocker though, it doesn’t really work too well at, well, you know blocking all the ads ### 3/5 — Apps *2022-10-20* Why are there so many apps. I’d prefer one or at least the ability to pay on bills all in one place. ### 2/5 — Doesn’t work *2024-04-18* It was working fine and was pretty use, however, for a couple months now, it hasn’t work. All it does when you try to log onto your network is take you to a blank screen, which you can’t do anything on except close and delete the app. ### 2/5 — Was great until yesterday. *2023-12-02, version 3.123.1* “Calculating” for hours and hours. ### 2/5 — Please Fix *2023-10-29, version 3.101.4* Please fix app crash when pressing bottom right icon ### 2/5 — I don’t trust the security *2023-10-22, version 3.101.4* Ever since the update to my modem and the implementation of this app, my internet has been MUFFED UP! Also, can someone contact me and explain this ‘IOT Onboarding’ ASAP! ### 2/5 — Something is t working *2023-03-09* App was fine and worked great for months. But twice in the last couple weeks I try to open app to only get a pop-up stating “something went wrong” and I cannot access any of the app functions. Very irritating. Please fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*