# Middleby Service First

> Real-time equipment service requests, tracking, and history for customers. (iPhone/iPad app by Marshall Middleby Inc..)

- Source: https://appshunter.io/ios/app/middleby-service-first/id1512483442 (this page in markdown: same URL + `.md`)
- Developer: [Marshall Middleby Inc.](https://appshunter.io/developer/1512483441)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 12 MB
- Languages: English
- Released: 2021-06-25
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/middleby-service-first/id1512483442/reviews.md

## What is Middleby Service First?

The Middleby Service First Mobile App utilizes the best in native app technology to connect our customers in real time with the maintenance and service needs on their equipment. The App allows customers to request and track active service activity, link in other parties for communication purposes, register equipment and view service history.  The App updates in real time progress until the service call is completed.  In addition, it offers flexibility by allowing users to invite “watchers” to receive the same progress updates eliminating the need for follow up calls and costly time robbing update requests.

## Key features

- Real-time service request and tracking
- Equipment registration
- View service history
- Invite watchers for progress updates
- Link other parties for communication


## Frequently asked questions about Middleby Service First

### What is Middleby Service First used for?

Middleby Service First is used to connect customers with maintenance and service for their equipment. It allows users to request and track service calls, register equipment, and view past service history.

### How does Middleby Service First help with communication?

The app allows you to link other parties for communication purposes. Additionally, you can invite 'watchers' to receive real-time progress updates on service calls, reducing the need for follow-up inquiries.

### Is Middleby Service First available on multiple devices?

Yes, Middleby Service First is available on iPhone, iPad, and iPod devices, offering flexibility for users to manage their service needs across Apple platforms.

### How often is Middleby Service First updated?

The latest version of Middleby Service First is 1.0.122, which was last updated on May 4, 2023. This indicates regular maintenance and potential feature additions.

### What is the user rating for Middleby Service First?

Middleby Service First has an excellent rating of 5.0 stars based on 3 reviews, suggesting a high level of user satisfaction with its service and functionality.

### Does Middleby Service First have ads?

No, Middleby Service First does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the age rating for Middleby Service First?

Middleby Service First has an age rating of 4+, making it suitable for users of all ages who require equipment service management.

### When was Middleby Service First first released?

Middleby Service First was first released on June 25, 2021. It has since received updates to improve its functionality and user experience.

## Version history (last 5 releases)

### 1.0.122 — 2023-05-04

Fixed Contact information on Product Details screen

### 1.0.121 — 2023-03-30

Equipment registration screen updated.

### 1.0.93 — 2021-08-18

Fixed Install date on Claim Details page
Added zip code to Claim Details page
Added an ability to search serial numbers for Technicians

### 1.0.90 — 2021-07-28

Changed Contact name to Location on Claim listing screen
Added customer name to Claim details screen

### 1.0.88 — 2021-07-26

Made light mode theme default and the only one

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*