# Middlesex Savings Bank

> Mobile banking app for account management, payments, and transfers. (iPhone/iPad app by Middlesex Savings Bank.)

- Source: https://appshunter.io/ios/app/middlesex-savings-bank/id535586500 (this page in markdown: same URL + `.md`)
- Developer: [Middlesex Savings Bank](https://appshunter.io/developer/535586503)
- Category: Finance, Business
- Price: Free
- Rating: 3.40/5 from 47 App Store ratings · 72 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 104 MB
- Languages: American English, Brazilian Portuguese, Chinese (Simplified, China), Mexican Spanish, Chinese (Traditional, Taiwan)
- Released: 2012-06-25
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/middlesex-savings-bank/id535586500/reviews.md

## What is Middlesex Savings Bank?

Download the free Middlesex Savings Bank Mobile Banking App and manage your account 24/7.
Mobile banking is available to all online banking users. Get started by enrolling in online banking. Visit www.middlesexbank.com/enroll 
Even when every minute is booked, there's still enough time to manage your account with the MSB Mobile Banking App. When it comes to keeping things moving, we're right there with you.
•	Check balances 
•	Create account alerts 
•	Turn debit card off and on  and set fraud alerts with MSB SafeCard
•	Deposit checks 
•	Send money to friends and family 
•	Pay bills
•	Transfer funds to other accounts
•	Use TouchID and/or FaceID security technology 

Member FDIC, Equal Housing Lender

## Key features

- Check account balances
- Deposit checks
- Pay bills
- Transfer funds
- Turn debit card on/off
- Set fraud alerts
- Use TouchID/FaceID

## What do users think of Middlesex Savings Bank?

Overall sentiment: negative

**Pros**

- 👍 User-friendly layout (mentioned by some)
- 😊 Good customer service (mentioned by some)
- ✅ Useful for checking account history (mentioned by some)

**Cons**

- 🐛 Frequent app crashes
- 🐛 Difficult check deposit feature
- 🐛 Login issues and errors
- 🐛 Poor navigation and user interface
- 🐛 Inconsistent performance
- 🐛 Battery drain issues
- 🐛 Security concerns (e.g., logging off)
- 🐛 Outdated technology
- 🐛 Slow loading times
- 🐛 Verification code issues
- 🐛 App not loading on devices

**Commonly reported bugs**

- App crashes frequently
- Check deposit camera issues (rotation, recognition)
- Login failures and account lockouts
- App freezes or shows non-stop loading
- Cannot reset password
- Verification codes requested repeatedly
- App not loading on iPhone/iPad
- Battery drain since iOS 18.1
- Messaging bubble hides menu access
- Deposit endorsement rejection
- Photo rotation problems for check deposits
- App crashes after secure access code
- Camera not compatible for check deposits
- Cannot find menu to log off
- Bill pay doesn't launch in iOS
- Authentication errors for deposit app
- Invalid transaction decline messages
- Cannot see future payments or pay bills easily
- Separate deposit app required
- App is a web page in a browser screen, not native

**Most requested features**

- Improve check deposit functionality
- Fix login and authentication issues
- Enhance app navigation and UI
- Address battery drain
- Implement fingerprint/biometric login
- Improve transaction history and details
- Add bill pay functionality
- Make app more reliable and stable
- Update to modern banking standards
- Improve P2P payment options

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/middlesex-savings-bank/id535586500/reviews.md

### 1/5 — Antiquated

*2026-01-23*

Unbelievably difficult to set up and use, just to add a user to an organizational account.  Calls me (!) to setup a login, doesn’t register typed characters, then locks the account.  Catch up to actual banks.  Will not continue to use this bank.

### 2/5 — Ugh

*2025-08-27*

This app won’t let you reset password. In order to get to safe card to turn off on I have to delete the app and re add it. The same with check deposit. You cannot rely on this app and that’s not okay!

### 3/5 — Freezing

*2025-04-25*

The app is great but it’s been freezing lately and it’s so annoying I’ll be in line and it will just non stop loading, the app layout is good it’s just the problem with the loading

### 1/5 — Frustration

*2025-03-09*

Your new app cannot be loaded on my iPhone or iPad. I’ve been a customer for more than 40 years. Now because of your “upgrade,” I’ll have to leave Middlesex, and move my banking to Bank of America. It’s far easier—and less costly—to change banks than to replace an iPhone and iPad. Thank you for many years of fine service.

### 1/5 — Check Deposit Almost Unusable

*2024-11-26*

Check deposit feature is extremely difficult to use, aligning camera on check is near impossible as it registers and moves in random direction when moving the phone and check around. For someone that strictly uses online banking almost worth it to move to a new bank altogether.

### 1/5 — Battery drain

*2024-11-14*

Seems ever since iOS 18.1 it has some sort of memory leak and is using a lot of battery even when not in use.

### 1/5 — Total JUNK

*2024-08-29*

Since the last update this app is complete junk!!! I have always deposited my check through the app. Not anymore since the update I cannot deposit my check. Third time. Same junk. Don’t know what they did but it’s garbage I deleted it it so useless.

### 3/5 — Logging Off Since Update

*2024-08-19*

Since the last update I can’t find the menu to log off. I’m hoping just closing the app automatically logs off. Feels very insecure.

### 3/5 — Even harder now to navigate

*2024-08-07*

I have so much difficulty accessing the menu since the last update. The app has always been rather clunky, but now the messaging bubble appears right over the menu, and hides access to services that seem impossible through any other method. Paying a loan, essentially moving money from checking to the loan account, is no longer an option without access to the menu, as there is no other way to do it that I can figure out.

### 1/5 — Makes me want to switch to a big bank

*2023-07-29, version 8.0.5804*

This app is terrible. Did one unqualified guy work on this by himself? That’s the vibe I’m getting.

## Frequently asked questions about Middlesex Savings Bank

### What can I do with the Middlesex Savings Bank Mobile Banking App?

The app allows you to manage your accounts 24/7. You can check balances, deposit checks, pay bills, transfer funds between accounts, and send money to friends and family. It also offers security features like turning your debit card on/off and setting fraud alerts.

### Is the Middlesex Savings Bank Mobile Banking App free to use?

Yes, the app is free to download and use. It is available to all existing online banking users of Middlesex Savings Bank. You will need to enroll in online banking first to access its features.

### How do I get started with the mobile banking app?

To get started, you must first be enrolled in online banking. You can enroll by visiting www.middlesexbank.com/enroll. Once enrolled, you can download the app and log in using your online banking credentials.

### What security features are included in the app?

The app offers robust security features to protect your accounts. This includes the ability to turn your debit card on and off instantly, set fraud alerts with MSB SafeCard, and utilize TouchID and/or FaceID for secure login.

### Can I deposit checks using the app?

Yes, the app allows you to deposit checks conveniently from your mobile device. This feature helps you save time by avoiding a trip to the bank or ATM for check deposits.

## Version history (last 5 releases)

### 10.0.260601 — 2026-08-31

10.0.260601

### 10.0.260100 — 2026-03-23

Feature enhancements and bug fixes

### 9.0.5912 — 2025-02-10

Feature enhancements and bug fixes.

### 9.0.5904 — 2024-06-11

New Features, Navigation, and Security Enhancements

### 9.0.5902 — 2024-03-13

New Features, Navigation, and Security Enhancements

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## More apps by Middlesex Savings Bank

- [MSB SafeCard](https://appshunter.io/ios/app/msb-safecard/id1508005533)

All apps by Middlesex Savings Bank: https://appshunter.io/developer/535586503

## Related topics

[middlesex savings bank](https://appshunter.io/ios/topics/middlesex-savings-bank) · [msb mobile](https://appshunter.io/ios/topics/msb-mobile) · [msb mobile banking](https://appshunter.io/ios/topics/msb-mobile-banking) · [middlesex ride](https://appshunter.io/ios/topics/middlesex-ride)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*