# MidFirst Bank — user reviews > 391 indexed App Store user reviews of MidFirst Bank by MidFirst Bank. - Source: https://appshunter.io/ios/app/midfirst-bank/id1637975302/reviews - App overview in markdown: https://appshunter.io/ios/app/midfirst-bank/id1637975302.md ## What do users think of MidFirst Bank? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 🔒 Increased security features - 👍 Intuitive and user-friendly interface - 💡 Expanded functionality and new features **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow performance and long load times - 🔍 Difficulty navigating and accessing information - 🔌 Unreliable connectivity and login issues **Commonly reported bugs** - Inconsistent account balance calculations - Frequent unexpected logouts - Inability to access certain account details - Plaid connection issues after update **Most requested features** - Restore previous app functionality - Improve transaction history and balance visibility - Add check image viewing capability - Enhance third-party app integration ## Newest reviews (10 of 391) ### 4/5 — Sign in *2026-07-29, version 0.62.2* I like the new app it’s fine, but it will NOT remember my password or Face ID so I have to sign in every single time and it’s extremely annoying. Hopefully it’s just a bug and can be fixed ### 2/5 — Face ID *2026-07-25, version 0.62.2* It was good until for some reason the new update got rid of the Face ID. Now every time I log in, I have to get a call with a code and it’s annoying! ### 4/5 — Great Features but Incomplete *2026-07-22, version 0.62.2* I think what would make this a better banking app is access to account number and routing number, as well as Zelle notifications. ### 2/5 — Never loads and causes big issues *2026-07-18, version 0.61.2* This app is always struggling to load or having errors. Recently it gave me an error message after making a credit card payment so I went back to resubmit and it told me successful but then a few days later I found out it actually took both payments so instead of my $3,000 payment it took $6,000 dollars even though my credit limit was only $3,5000. Then I had to wait 14 days for the funds to be returned. SO FRUSTRATING!!!! This app is literally always struggling to load and it’s sometimes impossible to even just log in. Do better Mid First! ### 2/5 — Boody *2026-06-24, version 0.61.2* Face-ID doesn’t work, have to type in a one time security code every time, it’s just a really bad experience so far ### 1/5 — Just get another bank *2026-06-23, version 0.61.2* Im switching banks due to the app, other than that it was a good bank ### 1/5 — FaceID stops working *2026-06-22, version 0.61.2* Why do you need to send me a voice call every single time I try to log into my account? So annoying that FaceID keeps breaking after every update you do. I’ve gone into the bank and they have no idea. ### 1/5 — It’d be really cool if the App actually worked *2026-06-22, version 0.61.2* Like title says. App doesn’t work. Won’t load, won’t open, time to look at something else ### 1/5 — Makes me sign in manually with security code every single time *2026-06-18, version 0.61.2* This is the only app I have that makes me enter my password in manually every single time and it has to send a code to my phone to verify even tho I have Face ID on and click “remember me” every single time ! It’s annoying because I open this app daily, sometimes a few times a day. ### 1/5 — i really want to go back to the old app. *2026-06-16, version 0.60.1* after years of being forced onto this new one, it's still missing key features, still buggy, and still forgets my choice of using faceid to sign in. Go compare UX between Capital One's app and this one. ## Most critical reviews (10 lowest-rated) ### 1/5 — Auth Bug *2026-08-20, version 0.62.2* Every time I open the app I’m staring at the logo with no state change. The app appears to be frozen - almost like a boot loop that never ends. The only solution for me is to delete the app and redownload it to progress to the login page. It works for a while, progressing to the login page and then weeks later the same issue. I’ve been able to recreate this issue on two generations of iPhones. It’s such a bad UX that it quite almost literally be a reason I switch banks. ### 1/5 — Terrible *2026-08-11, version 0.62.2* App glitches so much. Either Face ID doesn’t even show up or it won’t show my balance. ### 1/5 — Missing most important feature *2026-07-29, version 0.62.2* This new version of the MidFirst Bank app is missing one of the most important features of a bank app. The previous app would send you notifications when purchases were made with the card/account. This is how I found out my card became fraudulent and I was able to contact Midfirst about the charges. It has been over a year and the app still doesn’t have this feature, why? I’ve had fraudulent charges on my account that the bank had to investigate and discovered the charges were fraud. This simple feature should have been placed back in the new version by now. When will this be added? ### 1/5 — Never loads and causes big issues *2026-07-28, version 0.62.2* This app is always struggling to load or having errors. Recently it gave me an error message after making a credit card payment so I went back to resubmit and it told me successful but then a few days later I found out it actually took both payments so instead of my $3,000 payment it took $6,000 dollars even though my credit limit was only $3,5000. Then I had to wait 14 days for the funds to be returned. SO FRUSTRATING!!!! This app is literally always struggling to load and it’s sometimes impossible to even just log in. Do better Mid First! ### 1/5 — Where’s the convenience *2026-07-23, version 0.62.2* Deposited a check on Tuesday morning and then told it wouldn’t be available until Tuesday of the next week because it was a mobile deposit. Where is the convenience in that why offer a mobile deposit if it’s faster for me to drive to the location and manually deposit?. I don’t even have to talk about how bad the app is. Everybody else has done it. ### 1/5 — The worst banking system ever *2026-07-19, version 0.61.2* I have lost access to my account More than 10 times I schedule an appointment and talking with them for hours It doesn’t even last a week agin I lost to access my account again i’m really tired of dealing with this ### 1/5 — HORRIBLE!!! *2026-07-15, version 0.61.2* This update is awful!!! This app doesn’t allow me to login consistently, sometimes it works, sometimes it doesn’t…most of the time it doesn’t. I never had a problem with the old app. I’ve been with MidFirst for well over 20 years, maybe closer to 30, and because of this unreliable app, I’m considering moving my accounts, as well as my son’s elsewhere. I’ve already been looking around at other banks. Get it together MidFirst! ### 1/5 — Poor App *2026-07-08, version 0.61.2* Honestly I’m ready to move to a new banks, they cannot provide me with Zelle, I’ve tried everything possible, I’ve been on the phone with Brad, Grace, I’ve called and talked to a technician with no luck. ### 1/5 — Fix the login *2026-07-01, version 0.61.2* Everytime I login it wants me to authenticate myself with a text. This makes me want to switch banks. Very frustrating. ### 1/5 — This bank and their app are absolutely terrible *2026-06-28, version 0.61.2* Had to wake up my lady to come bring me cash so I could get gas after work at 4:30 in the morning because the ap decided to stop working so I couldn’t log in to transfer money, the customer service line that says is open 24 hours was not open. Idk why tf it says 24 hours if it’s not. I’m so sick of this app and bank and will be switching as soon as I can. Don’t waste your time with this incompetent company. They pull in probably billions of dollars a year and can even maintain an app that reliably works. Absolutely terrible ## Most praised reviews (10 highest-rated) ### 5/5 — Local banking *2026-08-25, version 0.62.2* It’s always been a local bank I used and I’m glad they updated the app. It is very easy to use! ### 5/5 — Transferring from one account to another. *2026-08-17, version 0.62.2* The ability to transfer from one account to another immediately, makes it difficult for someone who has access to your account for a short time to deplete your funds. ### 5/5 — Super easy. Massive improvement over the older app *2026-08-14, version 0.62.2* Love how easy it is to transfer and get support when I need it. The older app was buggy and I’m glad they fixed it ### 5/5 — MidFirst Accounts *2026-08-11, version 0.62.2* MidFirst is an excellent financial organization ### 5/5 — Best bank ever *2026-08-04, version 0.62.2* I love the Mid First branch i go to. I am treated like family there. They know my havits and my needs and are ready to help the second i walk through the door! Truly a unique and amazing banking experience! ### 5/5 — EZ *2026-08-03, version 0.62.2* Very easy to use, read and navigate ### 5/5 — Banking *2026-07-31, version 0.62.2* I love the people how friendly and helpful they are and the app is amazing ### 5/5 — V nice *2026-07-23, version 0.62.2* V nice 😏 ### 5/5 — MidFirstBank *2026-07-21, version 0.62.2* This is the bank in the world. You’re missing a lot if you don’t have an account with this Bank ### 5/5 — Very Solid *2026-06-26, version 0.61.2* As far as banking apps go, this one is solid! Easy to transfer, mobile deposit, link external accounts, bill pay, Zelle, etc. Big fan of MidFirst as a bank and recommend for sure! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*