# Midland Bluebird — user reviews

> 29 indexed App Store user reviews of Midland Bluebird by McGill's Buses, rated 5.00/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/midland-bluebird/id1643149289/reviews
- App overview in markdown: https://appshunter.io/ios/app/midland-bluebird/id1643149289.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (9 of 29)

### 2/5 — .

*2026-07-14, version 118*

Not accurate at all

### 3/5 — Can’t view timetable

*2026-05-31, version 115*

Tried to view the 13 timetable on a Sunday. Not for a Sunday as I know it doesn’t run then it was for a different day but it was on a Sunday I was trying to view the day I needed to view but it wouldn’t let me change the day from the current day (a Sunday)

### 2/5 — the 52 and 51 is not showing up on the app for me

*2025-08-26, version 98*

very annoying

### 4/5 — Hi

*2025-03-01, version 85*

Absolutely love the app very handy when you’re unsure what bus to take

### 4/5 — Pretty good

*2024-03-14, version 61*

This app is really good just some times the time glitches and you miss your bus.it’s pretty good doesn’t happen much

### 2/5 — Bad service

*2023-03-07, version 40.1*

this bus company is a straight up joke and none of there buses ever show up, they’re app is glitchy when i try to see where my bus is it tells me the wrong place

### 2/5 — broken

*2023-01-10, version 40.0*

App just doesn’t work at all. Go to view a route and says they are unable to get this information despite it being a popular route and have previously had access to it. Please fix I have no other way of knowing if the buses are running or not

### 1/5 — Worst app for accuracy

*2022-12-10, version 39.6*

This is by far the worst app and the worst bus service ever! The supposed “live” tracker is something to be laughed at if it wasn’t for frustration because some people have no other option but to rely on this shoddy bus service. First bus weren’t the most reliable but certainly better than this scam company who can’t operate an app to save themselves. With the bus timetables being unreliable, we count on the app. However, ever since using it, timings have jumped ridiculously. One minute it’s 15 min until bus, then a couple of min later it’s 8 min. Then when it’s 1 min and your just wanting to get to your destination the tracker tells you it’s 27 min shortly followed by 29 min. Sort it out! If there was any other alternative, believe me, we’d choose it!

### 1/5 — What a shockingly bad app and service...

*2022-09-26, version 39.1*

First off, these “Live Times” are a fiction. The number of non-live busses are shocking. This company is planning to hit this service to one bus an hour and they don’t plan on improving anything. Also, just as a bonus, the “Feedback” page doesn’t work.
Get your walking shoes on, because you have less chance of getting one of these buses that you have of winning the lottery.

## Most critical reviews (10 lowest-rated)

### 1/5 — Used to be serviceable.

*2026-07-30, version 119*

Used to use this app regularly to travel around town, now I have come back to using it to head out of town every morning and the app is a complete disaster.
Bus times not accurate, tracker does not show buses and if it does it’s usually wrong or showing 4 buses when there are only ever 2 at a time. 
People and not just me rely on buses to get them to their everyday activities/responsibilities it’s completely unacceptable to be let down regularly.
Do better.

### 1/5 — Late bus or no bus

*2026-07-15, version 118*

Feed up waiting for the 57 Cultenhove St.Ninians bus hardly shows up on tracker plus no updates if bus has been taken off route midlands start doing your job properly and let us know if bus is running or not people have work appointment ect shocking

### 1/5 — Horrible experience

*2026-06-17, version 117*

This is crazy I was waiting on my bus for 20 mins already off to a bad start then it never shows up and I have to wait 40 mins for the next one so I’m not waiting that long so I call for a lift and then oh look what happens it shows up 10 minutes late and my lift is nearly there what a discrace.

### 1/5 — FURIOUS !!!

*2026-05-19, version 114*

The bus service is honestly becoming ridiculous, especially the X38. Buses are constantly late or sometimes do not arrive at all, even though there are clearly scheduled times shown on the app and at bus stops. People rely on these times because we all have places to be  work, college, appointments, and other important commitments.

What makes it even worse is that the bus tracker app barely works properly. I remember waiting for the X38 because the app showed it would arrive at a specific time, but it never came. Instead, I had to wait another 40 minutes for the next bus. It turns out the “scheduled” bus was apparently just a glitch and was actually the next service the whole time. That is completely unacceptable.

The company always says they “cannot guarantee bus times,” but then what is the point of having timetables, schedules, and live trackers if they are not accurate? People plan their entire journeys around these times. The lack of reliability and communication is frustrating and wastes people’s time daily.

### 1/5 — GET YOUR BUS TRACKERS WORKING AND THE BUSSES ON TIME.

*2025-12-05, version 105*

The busses sometimes are terrible and whrn theres a turning circle you do not know what way it goes, I can not track where my bus is and it’s getting very annoying every time a bus passes me!! GET IT FIXED. And the phone number DOES NOT WORK.

### 1/5 — Not accurate

*2024-11-11, version 77*

Shows fake buses that never show up, always late, really bad service, rude drivers, I’m moving to a different service soon

### 1/5 — Only have two words

*2024-09-23, version 73*

Incompetent fools!

### 1/5 — BUS 52

*2023-08-31, version 48*

Why is it never on time?? The bus I try to get most nights 18:49 is always late! I’m literally trying to get this bus to work and it’s actually ridiculous the amount of times I’ve had to phone to be picked up. Please do better especially since you seem to have put up these posting claiming better timings??

### 1/5 — Worse than First Bus. 4.6/5 stars? No way.

*2023-03-02, version 40.0.5*

I hate to be the person writing a bad review and sincerely wish I could be commending McGill’s and their app but unfortunately not. So here goes… The timing and actual arrival time of buses is completely ridiculous, that’s if one even turns up at all. The fact that we can track buses on the map via GPS (which itself is shocking but I will get to that), yet cannot be informed when a bus will not be arriving, is beyond me. A lot of people rely on this service for work and other reasons, but I can only think of a very few select times that I actually have arrived at my destination on time. When checking the journey planner, you can see the time difference of when a bus will arrive compared to the actual supposed time of arrival. Once the clock goes past the time of arrival, there’s no way of checking anymore what time the bus will turn up at. As for the GPS tracker, I honestly though after First Bus it couldn’t get any worse but here I am being proven wrong. I can understand not to expect 100% accuracy with this sort of thing but at least some consistency would be great. One minute when I’m checking where the bus is at, the GPS will either put the bus further behind or forward than it actually is, leaving myself and others extremely confused as to where the bus actually is. This is absolutely infuriating and I have missed several buses in a row because of it. I’m sorry to leave such a bad review, but I do hope that this gives some insight into specific areas that your company needs to improve on. It feels like a never ending nightmare having to deal with the bus situation and I also hope that some of these issues will be taken on board and being optimistic, hopefully fixed too. I unfortunately have no other way of travelling to and fro work, so I say this for myself and any others struggling with the same issue.

### 1/5 — Doesn’t work

*2023-01-14, version 40.0.1*

I hate the new app, every time I try to look for my bus to see when it will be here it crashes shows errors like ‘we couldn’t get the timetable’ like the old app from first bus was so much better. Like I can’t even access my usual buses without having to come out of the app multiple times just to be greeted with the same messages.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect service

*2026-03-13, version 111*

I recently started a new job in Grangemouth and need travel from Bo’ness to Grangemouth,  Bus is always on time and Drivers, male and Female I’m now recognising and are very helpful since I’m new to the E tickets system 🙂   
10/10 perfect service

### 5/5 — Great app

*2025-12-28, version 106*

When the bus is running later I can sit in the house and watch the progress. Then amble down to the stop

### 5/5 — F25

*2025-05-25, version 92*

The F25 is the best bus service I’ve been on I’ve been on it so many times I mostly know all the drivers and they probably recognise my face at this point and all the other buses are good but this one is the best

### 5/5 — Tracker

*2024-08-25, version 71*

This is a great tool. I can go for a bus with more confidence that it will actually turn up.

### 5/5 — Bus drivers

*2023-10-22, version 51.1*

Bus drivers are really kind some funny and they all ways get you to your stop safe and sound

### 5/5 — Bus service no2

*2023-05-01, version 41.0.1*

Since selling my car I’m using the bus service now. I’m delighted with the service. generally always on time. Your drivers are very polite and the buses are always clean and tidy.
 The only comment I would make is that I fail to understand why the old Falkirk bus station isn’t brought back into service whilst major works are being carried out in Newmarket St.

### 5/5 — Informative

*2022-10-13, version 39.3*

Easy to use and full of relevant information.

### 5/5 — Great app

*2022-09-29, version 39.1*

This app so far seems to be working great, easy to figure out and favourite/save your regular bus stops. Comes with Live bus times and tracking that seems to be working fine. 
Over all very happy with it.

### 5/5 — An upgrade all round

*2022-09-24, version 39.1*

Compared to the previous app from the previous company, this is great 

The only suggestion I could make is that being able to reorder the favourite stops lists with an edit button would be a nice touch

### 5/5 — McGill’s Scotland East

*2022-09-21, version 39.1*

Congratulations on your acquisition of First Scotland East. I had very good experiences of using the 118 running from Gartnavel Hospital when this was operated by McGills (2019to 2020). The regular driver was exceptional. 
I look forward to using the X10 and X10A services which you operate.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
