# midland online — user reviews

> 66 indexed App Store user reviews of midland online by Midland Bank ltd., rated 3.60/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/midland-online/id1373645154/reviews
- App overview in markdown: https://appshunter.io/ios/app/midland-online/id1373645154.md
- Rating breakdown: 5★ 55 · 4★ 6 · 3★ 13 · 2★ 6 · 1★ 22

## What do users think of midland online?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly interface
- 🚀 Smooth money transfers
- 💡 Comprehensive features (bill pay, tax, loans, etc.)
- 🌍 Global accessibility
- 🔄 Supports various mobile wallets (bKash, Nagad, Rocket)
- 🏦 Manages all accounts in one app
- ✅ Easy to use
- ✨ Well-designed and comprehensive
- 💯 Customer-oriented

**Cons**

- 🐛 Buggy and unstable
- 🐌 Slow performance
- ❌ Lacks essential features (account statement)
- 🤔 Confusing transaction display
- 🚫 Biometric login issues
- ⚠️ UI problems on small screens
- 📉 Frequent app crashes
- ❓ Poor customer support
- ❌ Inability to add credit cards
- 😵 Confusing UX
- 🐌 Registration issues

**Commonly reported bugs**

- App does not show proper transaction statement
- App frequently stops working
- Biometric not working
- App not opening
- App full of bugs
- Fund transfer problem
- Biometric login doesn't work
- Account service button doesn't work
- No account showing while fund transferring
- Cannot login after update
- NBSP, BEFT, MSF Transfer not working
- NPSB and fund transfer to bKash, Nagad, Rocket not working
- PIN setup and biometric setup not working
- Fund transfer 'Transfer from' is always blank
- Cannot register, app closes automatically
- Cannot set up biometrics, invalid request on OTP
- Cannot register, app closes when setting password
- Credit card transaction details not shown
- Problem during NPSB and bill pay
- Cannot add Credit Card to App
- Bug in currency conversion, keyboard doesn't close
- Keyboard auto hide doesn't work in dollar conversion
- Dollar conversion request not working, keypad not disappearing
- Keyboard does not move away after filling details
- App crashes when using BEFTN or NPSB
- No submit button for registration on iPhone SE (1st gen)
- Spelling mistakes (e.g., 'Deposit' as 'Depoisit')

**Most requested features**

- Generate account statement
- Improve UI for small screens
- Add fingerprint and Face ID login
- Option to change name on debit card
- Add beneficiary delete option
- Customer information update feature
- Show interest rate while opening FDR AC
- Internet and D2H bill payment

## Newest reviews (14 of 66)

### 3/5 — No statement

*2026-05-06, version 12.9*

The app is good but it does not have the option to generate account statement which is a major flaw compared to other apps in the market

### 2/5 — Untitled

*2025-01-17, version 11.2*

Develop your app or you will slowly lose clients, this app is full of bugs

### 2/5 — Fund transfer problem

*2024-11-25, version 11.2*

Facing problem in fund transfer and biometric login doesn’t work.

### 3/5 — Not responsive at all

*2024-10-21*

For small screen phone some of the option doesn't show at all. Sometimes it difficult to select any options. Recently I can not logged in though I provide appropriate credentials. Need to refine the app more.

### 4/5 — After Update i can not login

*2024-05-28, version 10.7*

Today i have updated the version. I can’t login, it’s loading only. Try to fix the bug…

### 3/5 — Biometric or PIN login not working

*2024-03-24, version 10.6*

In the IOS version, don’t work login PIN setup. Also don’t work biometric setup. So please solve it soon as possible.

### 2/5 — Debit card reissue

*2024-03-06*

Unable to change “Name” on debit card. Please give the option to change Name.

### 3/5 — Logging issue

*2023-09-10*

I can’t register in apps it’s always close automatically.

### 2/5 — Can not set up biometrics

*2023-04-04*

Tried both sms and email otp. Biometric log in doesn’t work. 
It says invalid request when entering otp. Receiving otp might be wrong. Please fix.

### 1/5 — worst

*2023-01-12*

very bad experience. cannot register my account online. everytime I go to set my password, the app closes by itself. No solution has been found yet.

### 2/5 — Fund transfer issue

*2022-10-18*

Can’t transfer fund to any account! 
The options “Transfer from” is always blank!
Please solve the issue.

### 4/5 — Add fingerprint and face id

*2022-08-30, version 8.6*

Please add fingerprint or faceid 
Using pass to login is to hassle

### 1/5 — Credit card er transaction details dewa nai.

*2022-02-19, version 8.3*

Credit card details show kore na. Last transaction apps a dekha jay na.

### 2/5 — Facing problem during Npsb and pill pay

*2022-01-12, version 8.2*

I cant use to fill up info from Iphone . During transfer

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst Banking App Experience Ever

*2026-01-09, version 12.6*

This is the worst banking app experience I’ve ever had. Money gets deducted, but the app does not show any proper reason or transaction statement. It only shows that the balance has decreased, which is very confusing. On top of that, the app frequently stops working every couple of days, causing a lot of hassle for customers. I don’t understand why there has been no improvement even after such a long time. Because of this poor app experience, I have decided to stop using Midland Bank from today.

### 1/5 — Not a good experience

*2025-10-27, version 12.3*

Very buggy, biometric not work at all, and very slow and old UI

### 1/5 — Apps not open

*2025-09-21*

Can't use my phone, when select apps to open, apps not open, and show mobile home screen, I PHONE 7 plus user

### 1/5 — Full of Bug

*2024-12-15, version 11.2*

This app is like rubbish,full of bugs.lackings in improvement. Very bad experience.

### 1/5 — Ok

*2024-11-11, version 11.2*

Not good enough

### 1/5 — Account service button doesnt work

*2024-08-28, version 11.0*

Account service button doesnt work ,so I cant open any dps or other things from here. Developer should fix it

### 1/5 — fund transfer

*2024-06-05, version 10.8*

my account is oparetive still no account showing while fund transfering

### 1/5 — Not working

*2024-05-12, version 10.7*

midland bank ios app Banking not work. only show ac balance. NBSP, BEFT, MSF Transfer not working .

### 1/5 — very poor service

*2024-05-04, version 10.7*

i try to use npsb it dose not work .even i can not transfer fund to bkash nogod roket.i was quiet excited about there service but honestly i am very disappointed

### 1/5 — Absolutely Ridiculous!

*2023-08-03*

Extremely confusing UX
Doesn’t work bio metric on iPhone
It took me 4 business days around to get a functioning Ac.
Dis functional Application.
Never ever recommending to Anyone.

## Most praised reviews (10 highest-rated)

### 5/5 — Most flexible online banking app ever!

*2025-10-15*

Money transfers are super smooth and never lag. It offers so many useful facilities — bill payments, tax return submission, cheque requisition, NPSV and BFTN transfers, digital loan, FDR, and DPS opening options — all in one place! You can even use the app from anywhere in the world.

It also supports transfers to bKash, Nagad, Rocket, and other banks across Bangladesh. The interface is clean, fast, and extremely easy to use. Highly recommended! 💯

### 5/5 — Favorite banking apps

*2025-09-23, version 12.0*

Organised

### 5/5 — Mobile Banking App

*2025-01-28*

One of good mobile banking app.

### 5/5 — Best banking apps

*2024-02-10*

Unbelievable support for bank people

### 5/5 — Kamrul Mehidi

*2024-02-10, version 10.5*

Very flexible

### 5/5 — Service quality & the App

*2021-12-06, version 8.0*

I must appreciate the quality of the App & it’s convenience of use. 
I personally told a lot of friends and family to open account with Midland so that they can use this wonderful user friendly app. Keep up …

### 5/5 — The most convenient internet banking app in Bangladesh

*2020-09-29*

Midland online is loaded with options that a customer needs. From usual fund transfer to other banks through BEFTN and NPSB, customer can send money to bkash, Nagad and Rocket - which perhaps only Midland Online can do. It’s completely peace of mind- all deposit account , loan account and even credit card can be managed under single app. And most importantly, it’s super easy and convenient.

### 5/5 — Excellent app for managing all financial services.

*2020-09-04, version 3.2*

exceptionally excellent app for managing all financial need in a single platform. I recommend this app to use for daily requirement.🤙🏻😍🏦

### 5/5 — Easy to use

*2020-09-02, version 3.2*

This is very convenient and user friendly!! So far having very good experience by using this.....

### 5/5 — Review

*2020-09-02, version 3.2*

Excellent aps. Very helpful.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
