# MidSouth Community FCU Mobile — user reviews

> 50 indexed App Store user reviews of MidSouth Community FCU Mobile by Midsouth Federal Credit Union Inc, rated 4.90/5 from 5,672 ratings.

- Source: https://appshunter.io/ios/app/midsouth-community-fcu-mobile/id1041454056/reviews
- App overview in markdown: https://appshunter.io/ios/app/midsouth-community-fcu-mobile/id1041454056.md
- Rating breakdown: 5★ 5,188 · 4★ 377 · 3★ 63 · 2★ 17 · 1★ 27

## What do users think of MidSouth Community FCU Mobile?

Overall sentiment: positive

**Pros**

- 🚀 Fast and convenient
- 🔒 Safe and secure
- 👍 Great customer service
- 👍 Wonderful app experience
- 👍 Excellent banking experience

**Cons**

- 🐛 Occasional deposit/withdrawal notification issues
- 🔍 Lack of real-time notifications
- 🔍 No tap card feature

**Commonly reported bugs**

- Deposit errors on mobile app
- Login issues and security question glitches
- App crashes and login problems
- Face ID/Touch ID not working

**Most requested features**

- Real-time deposit and withdrawal notifications
- Tap card feature
- Scheduled transaction feature
- Mobile check deposit

## Newest reviews (19 of 50)

### 4/5 — Midsouth’s Mobile App a Winner

*2025-11-15, version 4018.1.1*

I am not sure how many positive adjectives I can add  in a review of MSC FCU Mobile app! I am not quite sure I could live without it. 
Safe. Swift. Secure. And convenient. 
It’s basically flawless. Thanks so much.

### 5/5 — Community Bank

*2024-11-25, version 4015.0.1*

Community, I’m a member of our community, I’ve banked with another community bank since high school, however the personal touch, has went further with Mid-South, my family also myself has truly appreciated the genuine understanding of all the banking officer’s at Mid-South Credit Union.

### 5/5 — The best

*2024-11-15, version 4015.0.1*

The absolute best credit union

### 4/5 — Deposit on mobile

*2024-10-04, version 4014.1.3*

I keep getting an error message “Oops something went wrong and to try again latter.”

### 5/5 — Customer

*2024-09-24, version 4014.1.3*

When you travel, make sure you let them know or. fraud prevention will not let anything go through

### 5/5 — Great Bank

*2024-09-23, version 4014.1.3*

Very up-to-date great people

### 5/5 — Milledgeville Branch

*2024-09-10, version 4014.0.0*

Best customer service ever

### 5/5 — The Full Package

*2024-06-21, version 4013.1.0*

The customer service, employees, and branches have everything you need to satisfy your banking needs. 🫶

### 4/5 — Thank you

*2024-05-21, version 4013.0.0*

I love my Bank they gave me a chance to bank with them after having hard times with other banks I love you

### 5/5 — My bank

*2024-04-25, version 4012.2.0*

This bank will do anything to help you.

### 5/5 — Amazing service

*2024-03-03, version 4012.0.0*

I love MidSouth banking it the best ever.

### 5/5 — Favorite Bank

*2024-02-26, version 4012.0.0*

This has been my bank since I was a child , even though I no longer live in Macon it’s good they have a Co-Op Bank which let me still have access to my bank here in Savannah .

### 5/5 — Member

*2023-12-01, version 4010.2.1*

I am new to this and I love this app !

### 5/5 — We love it!

*2023-10-27, version 4010.2.1*

The app makes banking so easy. Transfers, seeing our account statements, etc are so easy and accessible. We love the app and the recent improvements have been a life changer! Thanks!

### 5/5 — Mrs Hattie Lewis

*2023-07-18, version 4008.1.0*

Thank you for all your help in setting up and monitoring my accounts for you all have made my money issues much easier !!! Thank you!!!

### 5/5 — My family

*2023-07-01, version 4008.1.0*

Thanksgiving to MidSouth FCU for always treating me like family good job the Rudydog

### 5/5 — Good.

*2023-05-15, version 4005.5.3*

Good.

### 4/5 — Would be 5 stars if…

*2023-05-08, version 4005.5.3*

Is the app offered Zelle as an option to transfer money it would be 5 stars in my book.

### 5/5 — UI/UX

*2023-02-23, version 4005.5.3*

UI/UX Is definitely a 100% improvement!!
Thanks for the card management feature! Having a separate app for card was not user friendly!

Capability and features: I’d like to see a “scheduled transaction” feature

## Most critical reviews (10 lowest-rated)

### 1/5 — Idk why I even have an account with y’all

*2021-12-09, version 4.56.17*

If your gonna have “federal credit union” in your name, u need to step up your app game MidSouth! Hello, mobile deposit?? Everyone does this, but Not MidSouth! And like why did I log in just fine earlier today, but now when I try to log in, the app wants me to set security questions?? I’ve already done them months ago, why am I having to do them again?? Which wouldn’t be that big a deal except every time I choose two questions and type in the answers, I click “submit”, and it does nothing…ABSOLUTELY NOTHING!! I hit the return button on the keyboard…nothing. I restart my phone…nothing. I restart my WiFi…nothing. I uninstall and reinstall the app…nothing

### 1/5 — Please update and improve app

*2020-08-13, version 4.46.74*

Always have a hard time logging in. Can’t use Face ID and I have to delete and re-download the app to get it to work

### 1/5 — App keeps crashing when i try to open it

*2020-05-05, version 4.44.58*

Used to work fine, now it doesn’t even open. Probably something with the new update 😒

### 1/5 — Ugh

*2018-10-19, version 3.25.0+1606161558.i*

Not able to log into my bank account . Keeps saying service failure

### 1/5 — Mad

*2016-08-15, version 3.25.0+1606161558.i*

Doesn't let me log in!!!😡😡😡😤

### 1/5 — Log in issues

*2015-12-31, version 3.15.0+1509171141.i*

Doesn't let me log in.

### 1/5 — Login issues

*2015-11-08, version 3.15.0+1509171141.i*

The app won't let me log in to my account.

### 2/5 — Mobile deposits

*2020-06-17, version 4.45.29*

I don’t like that we can’t mobile deposits on the app like many other apps and it would be nice if I could

### 2/5 — No Touch-ID

*2019-10-30, version 4.33.95*

This application is horrible unless you just want to check your balance and do simple stuff. Can’t use touch-Id which means I have to type in every time I won’t access. Robins FCU has a much better application.

### 3/5 — Bank fee

*2026-03-20, version 4020.1.1*

They always change fee Robin don’t do it .

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-08-06, version 4022.0.0*

Great

### 5/5 — Big change

*2026-07-01, version 4021.2.0*

Over the course of 4 years a lot of good changes have happen all good. Main one was lock card option

### 5/5 — Merritt

*2026-05-29, version 4021.0.2*

Just so easy and convenient.

### 5/5 — Awesome

*2026-04-27, version 4020.2.0*

I’ve been banking with Midsouth credit union for a long time and they’re awesome

### 5/5 — Review

*2026-02-19, version 4020.0.0*

Easy access to banking information and transferring funds. Great if you have kids and don’t trust other apps outside of your bank.

### 5/5 — Thanks Guys

*2026-02-05, version 4019.1.0*

I appreciate the professional support and service guys. Thank You

### 5/5 — Great app

*2026-01-05, version 4019.0.3*

Great app, very user-friendly and easy to navigate!

### 5/5 — Real Time Notifications

*2025-06-20, version 4017.2.0*

I love the app but it would be better if we received real time notifications of deposits and withdrawals instead of having to click on the app and then be notified that a deposit or withdrawal has been made.

### 5/5 — Tap card

*2025-03-05, version 4016.1.1*

We need a tap card other than that I love Midsouth

### 5/5 — Great Banking

*2025-01-14, version 4015.2.1*

I have nothing but good things to say about this Bank. The people are wonderful and pleasant to deal with. They look out for you and your banking needs and you just can’t ask for more from a banking institution.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
