# Midtown Comics — user reviews

> 128 indexed App Store user reviews of Midtown Comics by Midtown Comics Online Inc., rated 4.40/5 from 1,399 ratings.

- Source: https://appshunter.io/ios/app/midtown-comics/id501127099/reviews
- App overview in markdown: https://appshunter.io/ios/app/midtown-comics/id501127099.md
- Rating breakdown: 5★ 907 · 4★ 292 · 3★ 76 · 2★ 39 · 1★ 85

## What do users think of Midtown Comics?

Overall sentiment: neutral

**Pros**

- 🚀 Awesome changes
- 👍 Great app
- 👍 Amazing App!
- 👍 Cool updates and easy to use!
- 👍 Awesome update makes shopping smooth and simple
- 👍 Excellent app. Amazing customer service
- 👍 Great app!
- 👍 Phenomenal
- 👍 Love from Vegas
- 👍 Great interface! Makes it super easy to pick up back issues or recently released issues
- 👍 Collector
- 👍 Best online comics store there is!!!

**Cons**

- ⚠️ Warning based on my experience
- 🐛 Can't login, just use website I guess
- ⚠️ Scam Coupons
- 🐛 Cannot login on app
- 🤔 I miss the old version already. Why can't I empty the cart?
- 🐛 Issues Signing In
- 🤔 New interface not an improvement
- 🐛 App doesn't allow you to choose a shipping method!
- 🐛 Cover previews no longer load unless you click into an individual title
- 🐛 Cannot log on
- ⚠️ Shipping to high
- 🤔 OG iPhone
- 🤔 three years out of date
- 🤔 Needs work
- 🐛 Still Crashing, Still Buggy
- 🤔 Finalizing my purchase
- 🐛 Great but can't buy anything
- 🤔 Dont leave your cart
- 🤔 Outdated
- 🤔 Travel back in time
- 🤔 Decent app
- 🤔 Please fix the Covers page
- ⚠️ Don't download for the discount
- ⚠️ Go to a store if you can or use Amazon
- 🐛 Can't find network
- 🤔 App vs .com
- 🤔 Pokey and buggy, needs an update
- 🤔 Could be better…
- ⚠️ Great selection HORRIBLE quality control!!!
- 🤔 Elxvm
- 🤔 Nice App But
- 🐛 Failed to Accept Orders
- 🐛 BROKEN APP
- 🤔 Needs upgrade to latest iOS
- 🐛 What the...
- 🐛 I like it and use it often, but...
- 🐛 Horrible
- 🐛 App is very frustrating
- 🤔 Good but needs some work
- 🐛 The app search function is terrible
- 🐛 Issues Signing In

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Cannot choose shipping method
- Cover previews don't load
- Cannot log in
- Finalizing purchase issues
- Cannot buy anything
- Cannot access wishlist
- Crashes and lags
- Outdated UI
- Payment issues
- Logging out issues

**Most requested features**

- Pull list option
- Dark mode option
- Advanced analytics dashboard

## Newest reviews (10 of 128)

### 3/5 — Room for improvement

*2026-08-25, version 5.2.6*

Overall a good model and very accessible, however the actual functionality is a bit iffy with random refreshes, filters only being limited to one at a time for whatever reason, no sort by most popular, no drop down menu like the website, and mainly, the pull list not processing for whatever reason. Also the shipment and order processing feature is very far behind. Overall the app looks good, and the UI is well made, but the actual functions of the app feel like it hasn’t been updated since 2010.

### 4/5 — 4/5

*2026-04-16, version 5.2.1*

Great app but sometimes it doesn’t load but other than that it’s amazing

### 3/5 — Can’t login, just use website I guess.

*2025-05-27, version 5.0.6*

Finally updated the app, and it won’t let me log into my account. The login email and password work on the website, but the app says there’s an issue with the email or password.

### 3/5 — I miss the old version already. Why can’t I empty the cart?

*2025-03-25, version 5.0.4*

Like I said in the title. I miss the old version. It was easier to navigate the search and new releases list format. With the new one, only a set number of results show up. When it reaches the bottom, it doesn’t extend to next 10 items automatically, like eBay.  With the older one, I was able to go to DC, Marvel or Independents separately instead of a whole stream where, when you go to the end of the ten items, you have to tap the load more tab. Every. Friggin. Time. Now I have to scroll through all the DC Dynamite, IDW and Image books to get to Marvel. Now there is no option to empty cart. I have to hit remove for each item.

### 3/5 — Issues Signing In

*2025-03-16, version 5.0.3*

The app’s look is great and closely mirrors the website. My issue with the app is that I am trying to sign in and it won’t let me. It keeps saying enter password yet when I go to website I have no issue. I prefer to use the app to order stuff but it keeps giving me trouble signing. I hope this gets fixed.

### 3/5 — I miss the old version already.

*2025-03-05*

Like I said in the title. I miss the old version. It was easier to navigate the search and new releases list format. With the new one, only a set number of results show up. When it reaches the bottom, it doesn’t extend to next 10 items automatically, like eBay.  With the older one, I was able to go to DC, Marvel or Independents separately instead of a whole stream where, when you go to the end of the ten items, you have to tap the load more tab. Every. Friggin. Time. Now I have to scroll through all the DC Dynamite, IDW and Image books to get to Marvel. Now there is no option to empty cart. I have to hit remove for each item.

**Developer response:** Thank you for your feedback! We truly appreciate you taking the time to share your thoughts on the new version of our app.
We understand that changes can take some getting used to, and we value your input on navigation and functionality. The decision not to automatically load additional results was made to ensure compliance with ADA (Americans with Disabilities Act) guidelines, which help make the browsing experience more accessible to all users. That said, we’re always looking for ways to improve usability while maintaining accessibility, so we’ll take your concerns into consideration.
As for filtering by publisher, we recognize how helpful that feature was and will explore ways to refine browsing in future updates. Additionally, we appreciate your feedback regarding cart management and will review possible enhancements to streamline that process.
We’re always working to make the experience better, and your insights help us do that. Please feel free to share any other suggestions—we’re listening!
Thanks for your support!

### 2/5 — New interface not an improvement

*2025-03-04, version 5.0.0*

With the previous interface, the listings for weekly releases included the writer of the book, making it easy to spot favorites.  Now, you have to click on each listing to see that detail, adding a great deal of time to scanning for selects.

### 4/5 — Solid App

*2025-01-26, version 3.2.19*

As time goes on I’m sure the UI will get the graphics updated but in terms of navigation and usage it’s great plus you get bonus if you order in the app.

### 4/5 — Bug

*2024-09-04, version 3.2.19*

Cover previews no longer load unless you click into an individual title.

### 4/5 — Cool app, but needs to work out bugs

*2024-07-04, version 3.2.19*

I use this to create my monthly pull list. App constantly requires me to log back in every time it closes. App crashes or is slow sometimes, but other than that it gets the job done.

## Most critical reviews (10 lowest-rated)

### 1/5 — Sorrowful Customer Service

*2026-08-25, version 5.2.6*

I ordered a Mad Magazine subscription for a friend. It was suppose to be an issue every two months. He receive one issue in April - thats it. By now 2 other issues never arrived. I contacted Midtown. After getting the runaround i was told the missing issues woukd be resent - but it might take 120 day (four months) to arrive. 

I feel like my payment is lost and Midtown doesn’t take customer service seriously.

### 1/5 — Account balance

*2026-05-03, version 5.2.3*

I downloaded the app. Been buying a few years. Today my issue is adding account balances. Currently mine is $ 34.óó. It is that high because it never asks if i want to use credits. Today i really needed it. Tried on the website, tried on the midtown app, opened up Google Chrome app, i wish this could be addressed. One time i had to contact customer service to get it.

### 1/5 — Customer Service Lacking…

*2026-02-18, version 5.1.5*

Glitches in App, Errors with Order, Customer Service takes Weeks to reply & illogically insists they can’t fix my current order charging me the Wrong Amount, only offer a discount on a future order.  What business runs like this?  Midtown used to be a lot better years ago, but something seems to have gone awry.  And they don’t seem concerned about fixing all the Other glitches I noted about their app & website…

### 1/5 — Warning

*2025-11-23, version 5.1.5*

This is a warning based on my experience. I pre-ordered several items and was charged right away. It’s now been three months past the expected delivery date, and nothing has arrived. I called and emailed support over a month ago. Even though I have provided the order numbers and specific items ordered, they haven’t shipped. Their reply is “our team is currently looking into this issue. While we cannot provide specifics due to the complexity of the issue, it stems from a technical error that the team is currently patching.” They’ve been investigating and patching for over a month. 
I would strongly recommend thinking twice before ordering until they can demonstrate better communication and fulfillment.

### 1/5 — Scam Coupons

*2025-04-23, version 5.0.4*

They sent me a 25% off coupon to “comeback” and buy some comics since I had not purchased any in awhile. When I reviewed my order the coupon was present but after the transaction the total I paid had changed. They had removed the coupon. Now, I am having to have my bank tell the card company it was a fraudulent transaction. DO NOT fall for any coupons or specials from midtown! They will just rip you off.

### 1/5 — Cannot login on app

*2025-03-28, version 5.0.4*

Since the latest app update, I cannot log into the app. Get a Login failed message. Login works fine via the mobile site on safari.

### 1/5 — No shipping method

*2024-10-22, version 3.2.19*

App doesn’t allow you to choose a shipping method!

### 1/5 — Cannot log on

*2024-08-13, version 3.2.19*

Would you believe I’ve waited years for an account fix?

I messaged technical support about an issue accessing my account on the app probably 2 years ago now and after they attempted to resolve it they said it would be escalated. I’ve emailed asking for an update probably every week initially but spreading out to every few weeks since. After a while they stopped responding to my inquiries on what the issue was and when it would be fixed. I would have at least preferred at “due to xyz reason we cannot resolve this issue” response but it looks like that’s not happening. Unfortunately they still get money from me as otherwise navigating on the laptop is still more convenient than my local comic book store.

### 1/5 — Shipping to high

*2024-05-27, version 3.2.19*

I wanted to preorder for July 2024, 3 comic books and the shipping was 16.29! Are you kidding you guys are in NYC  and I’m in Connecticut right next door and charging me 16 dollars and change and other  comic book website doesn’t charge  that much and that was a 2 day shipping and others sites are 2 day shipping that cost 6 or 7 bucks so that’s ridiculous well I’ll pass on that for sure. Goodbye

### 1/5 — OG iPhone

*2023-11-26, version 3.2.19*

App looks like crap, can you update it?

## Most praised reviews (10 highest-rated)

### 5/5 — New!

*2026-08-11, version 5.2.6*

Love the in store QR code !

### 5/5 — INCREDIBLE APP

*2026-08-11, version 5.2.6*

The improvement from a few years ago is indescribable! The interface is awesome. My go to local comic book store made my new go to comic book app!

### 5/5 — New app

*2026-01-15, version 5.1.5*

Awesome changes

### 5/5 — Amazing App!

*2025-10-17, version 5.1.5*

Absolutely love the Midtown Comics app! It’s perfect for staying on top of new issues and managing my subscriptions. The interface is smooth, checkout is quick, and I like getting notifications for upcoming releases.

### 5/5 — Great App!

*2025-10-17, version 5.1.5*

Cool updates and easy to use!

### 5/5 — My Favorite Shop has an App to Match!

*2025-09-05, version 5.0.6*

Awesome update makes shopping smooth and simple

### 5/5 — Great App for Comics & Collectibles!

*2025-03-03, version 5.0.0*

If you love comics, collectibles and anything else comic culture, you’d love this app! It makes browsing and ordering comics, graphic novels, and collectibles super easy! The app is very easy to manage and they have a huge section to choose from! Highly recommend getting this app!

### 5/5 — Love the app!

*2025-03-03, version 5.0.0*

Great app!

### 5/5 — Perfect App

*2025-02-24, version 3.2.19*

I love how it’s super easy to navigate and use! For some reason the online browser never saves my login but with this app I’m always connect to my account!

### 5/5 — Easy to use

*2024-08-31, version 3.2.19*

Easy to use/shop. Good for if on the go and don’t want to chance remembering which item/s wanted when you get home.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
