# Midtown — user reviews

> 36 indexed App Store user reviews of Midtown by Tennis Corporation of America, rated 4.20/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/midtown/id6478499236/reviews
- App overview in markdown: https://appshunter.io/ios/app/midtown/id6478499236.md
- Rating breakdown: 5★ 52 · 4★ 7 · 3★ 1 · 2★ 3 · 1★ 11

## What do users think of Midtown?

Overall sentiment: positive

**Pros**

- 👍 Intuitive design
- 🚀 Efficient and lightweight
- 💡 Useful features like Notify me list
- 🔍 Ability to filter classes by intensity

**Cons**

- 🐛 Inconsistent/inaccurate hours information
- 🔍 Lack of ability to search for classes by name
- 🗓️ No calendar integration for scheduling
- 💳 No digital membership barcode

**Commonly reported bugs**

- Login screen issues and connection problems
- Lack of information about assigned courts

**Most requested features**

- Add ability to add classes/events to personal calendar
- Improve account and transaction history accessibility
- Add court reservation and selection functionality
- Implement digital membership barcode

## Newest reviews (10 of 36)

### 4/5 — Notifications don’t work

*2026-02-22*

The app is good, but unless you’re on your phone looking at it, the notifications for a class don’t pop up and I miss out on booking it.

**Developer response:** Hey there. We're really sorry about that. That is definitely not the intended experience for Notify Me, and we'd love to learn more about your experience to understand how we can improve or ensure that our notifications are displaying as intended. Feel free to drop a note directly to membersupport@midtown.com, and we'll gladly look into it as soon as we hear from you.

### 4/5 — Good first step

*2025-07-24*

The app does a good job at the tasks it can do.  For me, one of the biggest functions missing is the ability to get a copy of my billing statement off my phone. Right now it is a multi step process and a pain when all that is needed is the ability to email the PDF view. The other issue I’ve seen is that reservations made on the phone are not always matched with what the front desk has.

**Developer response:** Thank you for sharing your feedback, it is very much appreciated. We'll share your thoughts regarding the statement PDF experience with the team, and will dig in to the reservation information. If you have additional thoughts or ways you'd like to see us improve, head to Club Info, scroll to 'Share feedback', and let us know.

### 4/5 — Calendar Integration

*2025-07-21*

Love the app. Only issue is the Export To Calendar feature give an error that I don’t have a calendar app on my phone. I use Google Calendar exclusively in my iPhone so I’m not sure why the app thinks I don’t have a calendar app.

**Developer response:** Thank you for the feedback. The Export to Calendar feature currently works with calendars that have been added to the native iOS Calendar app. While we don't currently support exporting directly to third-party calendar apps, we will absolutely share that consideration with the team for future iterations. 

If you have additional thoughts or ways you'd like to see us improve, head to Club Info, scroll to 'Share feedback', and let us know.

### 3/5 — Why get rid of the website?

*2025-05-15*

The app is fine but the website should have stayed live. I prefer to make changes to my membership on a desktop, as well as booking programs and seeing schedules.

### 4/5 — Good app, but needs improvement

*2025-01-18*

The Midtown Athletic Club app is great, but there are a few areas for improvement. One major issue is the hours not being accurate. For example, today I went to the cafeteria at the Windy Hill Athletic Club. The app says the café closes at 6 PM, but when I arrived at 5:39, I was told the kitchen had closed at 5:30! This kind of inconsistency is really frustrating—please update the hours so they’re accurate.

It would also be nice to have a calendar integration system for scheduling classes and events. Another suggestion: make the athletic club membership barcode accessible through the app. I don’t like carrying a keychain around, so having it digitally would be a big plus.

Despite these points, the app is still better than nothing!

**Developer response:** Thank you for sharing your feedback. We apologize for the error in operating hours, and we will continue to work with club teams to ensure hours displayed are in fact correct.

We are happy to share that we've since added a feature enabling you to export to your calendar. Add a class to your schedule or register for an event, then tap 'Export to Calendar' to add it to your personal calendar.

Regarding club access, we will gladly share your feedback with the team for future consideration as we are always working to improve the app experience. If you'd like to quickly drop us a note while you're in the app, head to Club Info, scroll to 'Share feedback', and we'll get back to you as soon as possible.

### 4/5 — One minor suggestion

*2024-12-12*

This app is great and does almost everything I expected it to. The only thing missing is a calendar integration so I can add the classes to my Google calendar easily. I loved doing that from the website and it was so easy.

**Developer response:** Thank you for sharing your feedback -- we're happy to share that we've added a feature enabling you to export to your calendar. Book an activity or add a class to your schedule, then tap 'Export to Calendar' to add the activity to your personal calendar. 

If you'd like to drop us a note while you're in the app, head to Club Info, scroll to 'Share feedback', and we'll get back to you as soon as possible.

### 5/5 — Application très pratique et facile d’utilisation!

*2024-10-30, version 1.2.0*

Elle est utile pour aller voir rapidement la programmation de cours de groupe, aller réserver un terrain de tennis ou un cours privé de pilates ou de natation! J’aime beaucoup le feature de la Notify me list! Beaucoup mieux que les listes d’attentes!

### 4/5 — Add barcode for club check in

*2024-10-16, version 1.0.0*

Please add barcode to check in at clubs…check YMCAs app for comparable check in process

### 3/5 — Great but doesn’t add events to calendar

*2024-10-16*

Love having an app! It does everything except 1 thing. Only thing missing is when you add a class, the app doesn’t automatically add the class to your personal calendar (like it did when adding classes from the website version). It would be a 5 star rating with this feature added. 🤞Hoping it’s included in the next version🤞

**Developer response:** Hey there. Thank you for the feedback -- we're happy to share that we've added a feature enabling you to export to your calendar. Book an activity or add a class to your schedule, then tap 'Export to Calendar' to add the activity to your personal calendar.

If you'd like to drop us a note while you're in the app, head to Club Info, scroll to 'Share feedback', and we'll get back to you as soon as possible.

### 5/5 — Amazing one stop shop!

*2024-10-16*

I have been waiting for a Midtown app for years now and I have to say, this app does not disappoint! I can see all the classes and filter them depending on what I am looking for.  My whole family are Midtown members and this app also makes it super easy to manage their access as well.  I love all the functionality and I can’t wait to use this every time I visit the club!

## Most critical reviews (10 lowest-rated)

### 1/5 — Why get rid of the website?

*2026-07-02, version 2.7.0*

I just want to view my monthly statement on desktop!

### 1/5 — Bring back the web portal!

*2025-06-07, version 1.11.0*

I hate that there’s no way to manage my account on my desktop anymore. A phone screen is not an ideal UI for viewing a calendar of classes!

### 1/5 — Classes search

*2025-01-22*

You need to add the ability to search kids classes by class name. It is impossible to scroll through the list by day and time and piece together which classes might work for our family with multiple kids in different swimming or tennis classes. This is a huge loss of functionality vs the website.

**Developer response:** Thank you both for the feedback, and for sharing your concern. We're always working to improve our app experience, and will share with the team for consideration across future updates. If you'd like to quickly drop us a note while you're in the app, head to Club Info, scroll to 'Share feedback', and we'll get back to you as soon as possible.

### 1/5 — Account and Transaction History Information

*2024-12-14*

I need access my account statement and transaction history on my computer and not my phone. I can’t even email these documents to myself from the app.  This is a #fail,

**Developer response:** Thank you both for the feedback, and for sharing your concern.

We're all ears, and would love to know how to improve the transaction history experience. If you have additional thoughts, head to Club Info, scroll to 'Share feedback', and let us know.

Otherwise, feel free to reach out directly to membersupport@midtown.com, and we'll get back to you as soon as possible.

### 1/5 — Can’t even login

*2024-12-12, version 1.5.0*

The website no longer works so I must use the app. I have tried 8-10 times to login and set-up credentials. Every time it fails. Error message reads there is a problem with Midtown’s server. Please fix your issue.

### 1/5 — Bug on connection screen

*2024-10-23, version 1.0.0*

The app timed out. The screen shows Toi are disconnected. Try again. 
But the Try again button does not trigger any action. None of the other features can be accessed.

### 1/5 — What court am I on

*2024-10-22*

After seeing the promotional material I thought we would be able to reserve a specific court on the new app. Nope, there is no information about the court. So it is no different that the previous system on the website. I have to call ahead or ask at the front desk what court I’m on. That is particularly aggrivating when the court is across the street.

**Developer response:** Thank you both for the feedback, and for sharing your concern. We're always working to improve our app experience, and will share with the team for consideration across future updates.

If you'd like to quickly drop us a note while you're in the app, head to Club Info, scroll to 'Share feedback', and we'll get back to you as soon as possible.

### 2/5 — Needs QRcode

*2025-05-17, version 1.11.0*

Does not have basic functionality to check in using app

### 2/5 — Great but missing something important

*2025-01-30, version 1.7.0*

This app desperately needs a method to add dates from classes and appointments to personal calendar. Other than that the functionality is great.

### 2/5 — Good start, but….

*2024-10-20, version 1.0.0*

Same as the web app , the app needs the ability to reserve courts and pick what court you want plus add other members.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2025-07-10*

Easy to find and book classes.  Great ability to export them to your personal calendar.

**Developer response:** Thank you for sharing your feedback -- we're happy to share that we've added a feature enabling you to export to your calendar. Book an activity or add a class to your schedule, then tap 'Export to Calendar' to add the activity to your personal calendar. 

If you'd like to drop us a note while you're in the app, head to Club Info, scroll to 'Share feedback', and we'll get back to you as soon as possible.

### 5/5 — Love it!

*2025-06-02*

Love having everything in one place, most of all the ease of looking through the weekly schedule. And they do a great job of keeping instructor subs up to date. Love that it lets you add your classes to the calendar of your choice now! My hope for the next update is that you can click into the details of a class without it taking you back to the top of the day every time when you go back to the schedule; but for an app that’s only been around for a couple months it’s really well done!

### 5/5 — Lite and well designed

*2025-01-17, version 1.6.1*

It’s an efficient app. With its intuitive design, it allows to easily book classes and manage accounts all in one place. The app is lightweight, user-friendly, making it an essential tool for not missing a nice class or event

### 5/5 — Central point for all news, info, schedules, appointment & things Midtown!!

*2024-12-05, version 1.4.0*

The app is so useful! It really helps to see my classes scheduled, appointments booked at the Spa, inform me of any events or information worth knowing. Such a wonderful tool to help organize my days at the sanctuaire and keeps me in the loop. It’s a must have as a member !!

### 5/5 — Great app

*2024-12-05, version 1.4.0*

The app is very practical! Such an upgrade from only using the the website on the browser.

### 5/5 — The best All in one app!

*2024-12-04*

The best all in 1 app for all of my needs! Me and my entire family utilize the club very frequently, and having all things related to our account, booking lessons/ classes (if your on the Pilates reform waitlist you get notified in your app, so cool & extremely beneficial!!), reviewing the class schedule, & so much more. I have been highly anticipating the Midtown app & so pleased with the results! Amazing job Midtown!

### 5/5 — love it!

*2024-12-04*

SO easy to view the class schedule and plan my schedule

### 5/5 — The new class schedule is great!

*2024-12-04*

Love the look of the app and so easy to use! Love the new class schedule features and the ability to filter by intensity!

### 5/5 — Everything and more!

*2024-11-26*

This app was well worth the wait! I love the ability to filter classes, purchase packages, and view all my account information in one place.

### 5/5 — Great app

*2024-10-31, version 1.2.0*

The app provides you with all the info you need and it is super user friendly. Very recommended.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
