# Midwest Bank Illinois — user reviews > 13 indexed App Store user reviews of Midwest Bank Illinois by Midwest Bank Apps, rated 4.81/5 from 840 ratings. - Source: https://appshunter.io/ios/app/midwest-bank-illinois/id477535035/reviews - App overview in markdown: https://appshunter.io/ios/app/midwest-bank-illinois/id477535035.md - Rating breakdown: 5★ 735 · 4★ 79 · 3★ 15 · 2★ 4 · 1★ 8 ## What do users think of Midwest Bank Illinois? Overall sentiment: mixed **Pros** - 🔒 Secure setup with photo ID and face recognition - 👍 Easy to read interface and intuitive transactions - 📱 Face recognition on iPhone - ⚡ Real-time updates on debit amounts - 🚀 Improved bill payment process - 📊 Spending breakdown feature - 💳 Remote check deposit capability **Cons** - 🔄 Frequent password reset requirements - 🔐 Account lockout after three failed login attempts - 📱 Poor iPad optimization - phone-sized interface - ❌ Missing credit score display - 📋 Not suitable as replacement for printed statements - 🔄 Confusing login credential management **Commonly reported bugs** - App crashes on iPhone X - Activation code error page displays repeatedly - Login continues to fail after password reset - App fails to load on initial setup - Site down errors during activation process **Most requested features** - Restore credit score display feature - Improve iPad app layout and responsiveness - Simplify password management and reset procedures - Better documentation compatibility with other financial institutions ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t get into my account *2020-12-26, version 4.6.5.1815* It’s making me reset my password and I have completed all the steps and followed each specific instruction and I hit continue and nothing happens ### 1/5 — Doesn’t Work on iPhone X *2018-03-14, version 4.2.27.333* The app doesn’t currently work on iPhone X. It starts loading up and then just crashes. ### 1/5 — DOES NOT WORK *2012-09-27, version 2.4.1.13* I keep getting an error page wen I go to get an activation code. Plz fix this!! ### 1/5 — Doesn't work for the time being.... *2012-01-18, version 2.3.1.10* I downloaded this app a few days ago but still haven't been able to access it. Once you open it up it brings you to a statement reading 1st time activation code needed, with two options: "I already have one or I need one". I obviously clicked on the "I need one". All it does is brings up a error page reading "this site may be down for now" or several other reasons it's having trouble. Please correct this so I may utilize this app as well with others. ### 2/5 — Frustrating beyond belief. Banking should be simpler than this. *2019-10-10, version 4.4.13.811* I mean, if you’re looking to use this strictly to remote deposit checks, I guess this would technically be adequate. The spending breakdown is nice, but much more accessible through an app like Mint, and not useable in place of a printed statement for documentation purposes with other financial institutions. But the constant changing of login info? Locking you out after three login attempts when you just made me change the dang password AGAIN and I HAVE NO IDEA WHICH FRIGGIN ONE IT IS ANYMORE? Nah man, not worth it. But hey, knock yourself out, I guess. ### 5/5 — MBWI: online banking *2024-03-08, version 7.48.1.12228* I use an iPhone and photo ID. Setup was secure and use is excellent! I appreciate that the MBWI in Monmouth has made such effective strides in current technology and customer convenience such a high priority. -A verrry long customer, both personally and professionally. ### 5/5 — Very well designed *2023-09-15, version 7.38.1.11086* It’s all there. Easy to read and make transactions. Love the face recognition on my iPhone 11. Real time updates on debit amounts. Never any errors! The errors are all on my side! Thanks ### 5/5 — Review *2023-05-16, version 7.32.1.10719* Why doesn’t my credit score show on here anymore? I believe I preferred the previous format better . It’s hard to remove a paid off loan . ### 5/5 — MBWI: online banking *2022-12-08, version 7.20.2.9750* I use an iPhone and photo ID. Setup was secure and use is excellent! I appreciate that the MBWI in Monmouth has made such effective strides in current technology and customer convenience such a high priority. -A verrry long customer, both personally and professionally. ### 5/5 — Nice new way to pay bills! *2021-09-14, version 7.7.2.4019* Easier the new way! Bigger letters! ## Most praised reviews (3 highest-rated) ### 5/5 — Very well designed *2021-08-11, version 7.6.1.3681* It’s all there. Easy to read and make transactions. Love the face recognition on my iPhone 11. ### 5/5 — JF *2021-04-11, version 4.6.5.2164* EB is a great asset to Midwest Bank! Thank you for the hard work to make it happen. ### 5/5 — Small for a iPad *2018-10-10, version 4.2.31* Looks like it worked fine on this iPad but with footprint of a phone! I would expect that they just made in small for the iPhone and intend us to use it on the iPad but I will go to full site rather this use it on the iPad! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*