# MidWestOne Bank — user reviews

> 115 indexed App Store user reviews of MidWestOne Bank by MidWestOne Bank, rated 4.67/5 from 9,867 ratings.

- Source: https://appshunter.io/ios/app/midwestone-bank/id686648506/reviews
- App overview in markdown: https://appshunter.io/ios/app/midwestone-bank/id686648506.md
- Rating breakdown: 5★ 7,931 · 4★ 818 · 3★ 263 · 2★ 126 · 1★ 350

## What do users think of MidWestOne Bank?

Overall sentiment: negative

**Pros**

- 🚀 Convenient mobile banking
- 👍 Helpful and friendly staff
- 💡 Useful mobile deposit feature
- 🚀 Fast and easy transfers

**Cons**

- 🐛 Slow and unresponsive app
- 🐛 Frequent crashes and glitches
- 🐛 Unreliable login and authentication
- 🐛 Buggy mobile deposit function

**Commonly reported bugs**

- App freezes and becomes unresponsive
- Face ID/Touch ID frequently stops working
- Transactions not loading or updating properly
- Constant sign-out and re-login issues

**Most requested features**

- Add note option for transfers
- Improve mobile deposit experience
- Restore previous app functionality
- Provide more customization options

## Newest reviews (17 of 115)

### 4/5 — Almost perfect

*2026-07-20, version 25.2.0*

Easy to use , however there must be a glitch somewhere as I can’t save my user id in the login even though I press the “save user id” button.  I’ve tried this several times but no luck.  It works on my iPhone, but not on my iPad.  Any ideas?

### 4/5 — Great Service

*2026-06-05, version 25.2.0*

Friendly helpful PERSONAL service.

### 3/5 — App could be better

*2026-01-10, version 25.1.0*

App does not allow me to save my password. The app has to be used in portrait mode. Rate on high-yield acct has dropped too low, we will be transferring these funds to another institution. The checking account was good while it lasted, but due to retirement we no longer will meet the requirements of the acct.  Thanks for asking.

### 2/5 — Slow pending time

*2025-12-01, version 23.1.7*

Purchase five items and it takes 4-5 days for the app to catch up to the accurate current/availabpe balance sometimes longer.

### 2/5 — Midwest One Bank online tool

*2025-11-15, version 23.1.7*

I hate to say it but Midwest One Bank app is not great compared to other banks. 

I find that Chase Bank has the best app. Midwest One Bank’s is poor compared to Chase. 

It shouldn’t be so difficult that you end up going into to your branch or calling you bank tech dept because something isn’t working correctly or it’s a blocked. I’ve spent more time going into Midwest one bank  in 3 months then in over 30 years with Chase bank. 

I don’t feel the app for Midwest one bank is user friendly.

### 3/5 — Slow

*2025-10-29, version 23.1.7*

Always slow to process everything-even to open.

### 4/5 — Review

*2025-06-14, version 23.1.7*

I am very surprised your app only works in portrait mode on my new iPad?  Only app I have that is limited like this. Please upgrade so users can read and write in landscape mode also.

### 2/5 — Difficult to sign in

*2025-04-27, version 23.1.7*

Face ID has never worked for me, and it’s very difficult to use password managers in the MWO app.

### 2/5 — Please Fix!

*2025-03-27, version 23.1.7*

I am constantly getting errors when trying to use your app on my apple devices. App will not auto orient on my IPad. Initial login I always get an error where transactions cannot be loaded. I have to log out and log back in every time to get transactions to load.

### 5/5 — Easy quick transfer

*2024-11-12, version 23.1.0*

The process is fast and easy to move between accounts.

### 5/5 — 2 Thumbs Up!

*2024-08-19, version 23.1.0*

We have banked with MidwestOne over two decades now, been a good bank and my local branch has great employees.  Have also used both the Android and iPhone versions of their banking app and both work well, are easy to use and have been secure.

### 5/5 — Good app

*2024-06-21, version 23.1.0*

Easy to use easy to put checks in without going to the bank

### 5/5 — Incredibly Useful Service

*2024-05-10, version 23.1.0*

I’m really glad how smoothly I can make my savings and checking transfers with this app. It takes only seconds and there are no bugs. I highly recommend you try it out.

### 2/5 — Mobile deposit frustrating

*2024-04-22, version 23.1.0*

The mobile deposit app is difficult and frustrating to use compared with other banking apps I’ve experienced. The customer service is appalling, and they have zelle, so I don’t feel like my money is safe. Looking forward to closing my accounts and deleting this awful app.

### 5/5 — Denver Bank

*2024-04-08, version 23.1.0*

People at this bank have been so patient and helpful helping me with my ongoing questions in dealing with the transitions from my old bank to the new bank. I appreciate everyone and thank you!!😍

### 5/5 — Jeremie

*2024-03-28, version 23.1.0*

I am a new customer I came from The bank of Denver and I use their app this app is much more superior I like the idea that you can deposit your checks and check everything like you're at the bank

### 4/5 — Security Update Ruined App

*2024-03-26, version 23.1.0*

the app was already bad and low budget before but now you guys added authentication that doesn’t send out a text or a call. havent used app or bank account since. faulty bank apps make me not want to use the bank account and im debating whether to close it.

## Most critical reviews (10 lowest-rated)

### 1/5 — B.S

*2026-07-18, version 25.2.0*

Randomly logs you out and acts like it doesn’t know your user ID any more forcing you to call customer service

### 1/5 — Cannot login with new phone

*2025-06-30, version 23.1.7*

Have not been able to login with new iPhone 16. It just spins. It’s still spinning now. Had to login from my computer. I would post a picture if it were allowed here. The IOS is up to date.

### 1/5 — Check deposit

*2024-09-04, version 23.1.0*

Took 4 attempts to deposit a check

### 1/5 — Still awful

*2024-03-19, version 23.1.0*

I have multiple problems with this app. It crashes regularly, locking me out and having me call customer service. Today it took several hours just to deposit a check. Love this bank, but hate the app. Please find a new vendor.

### 1/5 — Please Fix!

*2024-03-11, version 23.1.0*

Ever since last update, I am constantly getting errors when trying to use your app on my apple devices. App will not auto orient and upon  initially logging in, transactions will not load. Mobile deposits are also hit or miss.

### 1/5 — Local banking

*2024-02-26, version 23.1.0*

Takes too much time to verify. Petty bank. They get less than half of my income. I use them as local only

### 1/5 — Thats so far

*2023-07-15, version 20.3.2*

the worse bank app ive ever seen

### 1/5 — Spinning wheel

*2023-02-22, version 20.3.2*

Loading wheel just spins, even if I close the app, restart my phone or uninstall and reinstall the app. Just spinning wheel.

### 1/5 — Slow. Buggy

*2023-01-27, version 20.3.2*

Glitchy and very very slow. Almost unusable.

### 1/5 — App is terrible

*2023-01-24, version 20.3.2*

App is slow. I’ve never seen an app with such a long load time. Whenever you click anything be prepared to wait between each click. Awful app.

## Most praised reviews (10 highest-rated)

### 5/5 — Good job

*2026-05-05, version 25.2.0*

Great app

### 5/5 — I have stayed with Midwest one for decades because of the great customer service

*2026-03-30, version 25.1.0*

Can you make the font a little bit bigger on the App Store? It’s like two point font and makes me need to get out my glasses to see it. You have an aging population… Thank you.

### 5/5 — Been a customer forever

*2025-12-20, version 25.1.0*

I am beyond happy having Midwestone Bank handling all of our banking needs! Thank you, Lisa Waldo… you are the best! And everyone else give you 120% of themselves. Love you all.

### 5/5 — Customer Service

*2025-12-18, version 25.1.0*

Always friendly and smiling and ready and willing to help when something isn’t understood

### 5/5 — I love MidwestOne Bank!

*2025-10-17, version 23.1.7*

They’ve always gone above and beyond all my expectations whenever I needed anything, and Jerrica has helped me when I first opened my account. I watched her grow as she became a manager. She’s so awesome, & If I need anything they always go above all expectations, they’re all so nice and I’ve never had any problems at all. I highly recommend the Osceola branch for all your baking needs.✨✨⭐️✨✨💞

### 5/5 — My Bank

*2025-06-24, version 23.1.7*

Best bank ever.

### 5/5 — Great service

*2025-04-23, version 23.1.7*

Thank you

### 5/5 — Grateful

*2025-02-07, version 23.1.0*

Prompt peace of mind with all transactions.

### 5/5 — Very convenient

*2024-12-26, version 23.1.0*

I use Midwest One bank from Texas and I love the convenience I get from depositing check and transfers, thank you

### 5/5 — Multiple sign-ins are frustrating

*2024-12-06, version 23.1.0*

I use these accounts frequently but I often have to sign in again and again to conduct my important business, why does this happen?  Is it necessary?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
