# Mielle — user reviews > 99 indexed App Store user reviews of Mielle by Mielle Organics LLC, rated 4.89/5 from 9,703 ratings. - Source: https://appshunter.io/ios/app/mielle/id1480274327/reviews - App overview in markdown: https://appshunter.io/ios/app/mielle/id1480274327.md - Rating breakdown: 5★ 9,019 · 4★ 481 · 3★ 102 · 2★ 39 · 1★ 62 ## What do users think of Mielle? Overall sentiment: positive **Pros** - 💪 Effective hair products - 👍 Affordable and accessible - 🌟 Excellent for natural hair - 🌱 Natural and high-quality ingredients - 🧠 Helpful for hair growth and health - 🤩 Loved by many long-term users **Cons** - ⏱️ Slow customer service and order fulfillment - 🤔 Confusing product selection and recommendations - 🚫 App issues like crashes and lack of functionality **Commonly reported bugs** - App crashes on login or during use - Shopping cart issues like items disappearing **Most requested features** - Improve customer service response times - Provide more guidance on product selection - Enhance app stability and user experience ## Newest reviews (18 of 99) ### 3/5 — App works, processing/shipping takes way too long *2025-01-12, version 8.9* I won’t place orders on app ### 5/5 — Gelina *2024-08-20, version 7.4* I love this hair product ### 5/5 — Live for hair *2024-07-04, version 7.2* This is an amazing black own product and brings the roots to life I love it ! ### 5/5 — Really great products!!! *2024-06-29, version 7.2* I have very thick hair and I personally have a hard time finding good products for my hair but I love Mielle products!!! ### 5/5 — Love Mielle! *2024-05-21, version 7.1* I’m so happy that Mielle has products that make my 4C hair manageable 🥰 ### 5/5 — Best products for curly hair *2024-05-21, version 7.1* Love the brand. All hair products are amazing and the face serum is great. ### 5/5 — Great *2024-05-20, version 7.1* I have been using these products for over 5 yrs and I love them. ### 3/5 — Almond Mint Oil Not Received with $65.00 Order *2024-05-19, version 7.1* I did not receive the free almond mint oul with my $64.00 purchase. ### 5/5 — Excited *2024-05-18, version 7.1* I just so happened to catch the everything $7 deal so I’m waiting for my order now. I’ll follow up with pics and another review once it arrives ### 4/5 — Great products *2024-05-17, version 7.1* Love these products! The Antifrizz line is wonderful! But why can’t I find any accessories section for purchasing???? Please add an accessories section to your App Store! ### 5/5 — Mielle *2024-05-17, version 7.1* I just went natural less than a yr ago, Mielle was suggested to me because of my hair. I haven’t turned back. I am so happy that I don’t have to do the trial and error to see what did and didn’t work on my 4c hair. I love these products, now my daughters and son use them ### 5/5 — BLACK EXCELLENCE *2024-05-17, version 7.1* I am sooo thankful to finally have something that WORKS on my hair. Thank you thank you thank you - Quality, Consistency and HAIR PERFECTION ### 5/5 — Love, Love *2024-03-09, version 6.8* All of there products are awesome! I always stay stocked up! My babygirl is in cosmetology school, so I have to her products going! Proud mom ❤️ ### 5/5 — The Truth *2024-03-06, version 6.8* I have been using Mielle products for several years now. I usually wear my hair in it’s natural state, and these products have done wonders for my hair. Even when I wear it straightened, the rice water products keeps my hair hydrated and lovely (no frizz). I love and have started many friends and family using it ❤️ ### 5/5 — Best and affordable haircare product line *2024-03-03, version 6.8* I’ve never been pleased with haircare products until I found Mielle haircare line. After receiving the collection I wasn’t completely sold but wanted to give it one more try so I did a hair density test to see if I could find the right product for my hair texture and the results has been amazing for my dry curly hair texture. In addition to the product is affordable through online ordering. ### 5/5 — All products *2024-02-14, version 6.8* I have not used one product that I haven’t liked. Nice stuff! ### 3/5 — Very Very Very Slow contact and assistance *2024-01-01, version 6.7* I have been using mielle products for two years now. The products are good. However, I placed an order since Nov 27, 2023 and till now I have not received my order. I have tried SEVERALLY to reach out to MIELLE via email and even messaging but every time they keep promising to check back in 24 hours or I don’t receive any response at all. Till date I have not received any response or explanation or any update on the orders. At this point, I’m not even interested in the products again. I would prefer to get back my money. ### 2/5 — DELAYED SHIPPING RATES *2023-12-30, version 6.7* I ordered a month ago and STILL it is not even processed. Messaged the owners and it was completely unhelpful. Great products but horrible delivery/processing times. ## Most critical reviews (10 lowest-rated) ### 1/5 — Discount code *2024-10-08, version 7.9* There was supposed to be a 20% discount notification for downloading the app which didn’t apply ### 1/5 — Foolishness *2024-03-10, version 6.8* Do not order. I ordered something 4 months ago and have been calling and emailing. They do not care and do not respond. I can’t even get a refund. 0 stars do not recommend ### 1/5 — dont buy they don’t deliver *2023-12-29, version 6.7* it has been a month and my order hasn’t even been shipped. ### 1/5 — Ordering *2023-12-15, version 6.7* I placed an order almost 20 days ago and my order hasn’t even been processed. I reached out to customer support and they haven’t been help either. I would rate 0 starts if I could ### 1/5 — Fake Coupon Code *2023-11-28, version 6.7* Mielle advertised that if you download their app and enable notifications you’d save 20% off on your first order. There is no where on the checkout page to enter the code and the app does not automatically adjust the purchase price. This is a scam to bait the customer into downloading the app. ### 1/5 — Lies *2023-11-27, version 6.7* When trying to place an order a pop up came up that read download app for 20% off I seen no code on my order. All lies!!! ### 1/5 — Didn’t get pink Monday discount *2023-11-27, version 6.7* There was no place to enter the $5 each discount ### 1/5 — Pink Monday 5$ *2023-11-27, version 6.7* Where's the 5$ pink Monday at??? ### 1/5 — Couldn’t use Promo Code! *2023-11-27, version 6.7* Could not use Promo Code on Cyber Monday 11/27:2023 PinkMonday. Was no where to put it and website or App did not have price deducted-$2. I’ve been trying for a whole hour. The $5 only suppose to be between 12pm-2pm for code PinkMonday but it’s not working. ### 1/5 — Didn’t get 20% when downloaded app *2023-11-27, version 6.7* Had I known that would not of downloaded ## Most praised reviews (10 highest-rated) ### 5/5 — Rosemary Mint Products *2024-12-03, version 8.3* Great Product! Monique Thank you! God Bless You Always Through Christ Jesus, Amen 🙏🏽 ### 5/5 — Big Hair don’t Care *2024-12-02, version 8.3* I made the big chop 3 years 5 months ago. I have been on my “big hair” journey and I am loving every day of being chemical free as a woman of color. I ignored all the naysayers who believed Mielle did not work, however I trusted my gut and stuck with the Mielle products and systems. Based on the seasons, moisture or dryness of my crown I utilize multiple Mielle systems. I am content with my hair care journey and my skincare routine with Mielle products. I bet you can’t guess my age? I get so many compliments on my crown and skin……. A Mielle Maven for Life! ### 5/5 — Can’t get enough *2024-11-30, version 8.3* Love this product can’t live without it. Stocking up while the sale is on! ### 5/5 — I love these products *2024-11-26, version 8.3* I love these products especially believe in conditioners and the Oils. It's just taken my hair to a new level!! ### 5/5 — Products *2024-11-22, version 8* Love Mielle leave-in, pomades, and AlmondOil!💯💯🩷🩷🙏🥰 ### 5/5 — Mielle Products *2024-10-21, version 7.9* I love the Avocado and Tamanu product line. It leaves my hair frizz free and the curl definition on point. ### 5/5 — Sea Moss Anti Shedding Scslp & Hair Oil *2024-10-15, version 7.9* This oil is light weight and smells good. It leaves my hair very soft and scalp clean. I really love this oil and brand. Thank you Mielle! ### 5/5 — Question *2024-09-18, version 7.7* On a prior order I was supposed to get a free gift with order and I didn’t. Very satisfied with the products!!! ### 5/5 — Love *2024-08-31, version 7.4* Love your products ### 5/5 — Rice Water Products, Miracle Worker. *2024-08-22, version 7.4* Mielle is a great product, and I am so happy this product works wonders for one's hair. I have braids and use the entire Ric Water Braid line. I recommend it to anyone who has braids. I love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*