# MightyCall Classic — user reviews > 81 indexed App Store user reviews of MightyCall Classic by CallCurrent, Inc., rated 3.80/5 from 203 ratings. - Source: https://appshunter.io/ios/app/mightycall-classic/id698713196/reviews - App overview in markdown: https://appshunter.io/ios/app/mightycall-classic/id698713196.md - Rating breakdown: 5★ 114 · 4★ 22 · 3★ 11 · 2★ 17 · 1★ 39 ## What do users think of MightyCall Classic? Overall sentiment: mixed **Pros** - 👍 Easy setup and user-friendly interface - 💰 Affordable pricing for small businesses - 📞 Separate business number functionality - 🎯 Good call quality when working properly - ⚡ Responsive and helpful customer support - 📝 Automatic voicemail transcription - 🔊 Web-based and app accessibility - 📱 Works seamlessly across multiple devices - 🚀 Feature-rich for the price point - 🎨 Clean and intuitive design **Cons** - 🐛 Frequent app crashes and freezes - 📵 Calls drop regularly - 🔔 Missed call notifications and ringing issues - ⚠️ Requires frequent reinstallation to function - 🔌 Poor connection reliability - 😤 Inconsistent performance across updates - 📊 Call history and data loss after updates - 🎧 Audio quality issues and one-way audio - ⏱️ Lag in connection and responsiveness - 🚫 Limited app functionality vs. web version - 😞 Unresponsive customer service at times - 🔐 Security and data privacy concerns mentioned **Commonly reported bugs** - App crashes immediately upon launch - App freezes and becomes unresponsive - Calls don't ring or go straight to voicemail - One-way audio - caller can't hear user - Call history and voicemail disappear after updates - Notifications don't clear properly - Journal feature doesn't work on mobile - Text sending failures - Call log shows empty - Transfer feature malfunction - App doesn't stay logged in - Settings change without user action - Dial pad issues on iPhone 12 - App icon display problem on iPad - Server connection errors preventing voicemail access - Call minutes depleted incorrectly **Most requested features** - MMS/photo and video support in text messages - Push notification improvements - Auto-dial feature with CSV file uploads - Journal feature on mobile app - Chrome extension for desktop access - More toll-free number options - Voicemail option for customers on hold - Call notes functionality for all calls - More recorded message options - API integration support - Phone number porting capability ## Newest reviews (13 of 81) ### 2/5 — Great… when it works *2026-08-04* We use MightyCall for business-critical on-call routing, and the service and app used to be very good. Until relatively recently, the sole issue with the app was that you can’t adjust the call flow from it, and need to log into the web. There is feature parity for everything else, so this is a bizarre omission. That issue remains, but the deal-breaker problem that seems to have started a few weeks ago is that the app logs you out after a random period of time generally on the order of a day or two. When it’s logged out there is NO indication to the user other than that you don’t get incoming calls. For an app whose entire purpose is receiving incoming calls, this makes it essentially useless. I’ve had to resort to opening it every few hours so I can log back in if it’s logged me out, which is maddening. You also occasionally get a random error about having the wrong password when trying to log in (when it must be correct because it’s auto-filled) and the only solution is to force quit the app and reopen. Seriously, MightyCall, you had a working app and now you don’t. What happened?! ### 3/5 — App is so sometimez *2026-02-03, version 5.96.0* I love the virtual phone system but their phone app has issues! I have had to delete the app and reinstall so many times for it to work. They will have times no issues then later it just say retry later and the only fix is to delete the application and reinstall. Even reaching out to the support that is their reply. They need to do better since it’s needed to get your calls in your phone if business. ### 2/5 — Frequent bugs on the app *2025-08-11* Frequently miss very important calls from clients because of the app's inability to function properly. I feel like the app has never run without error in the year I have been using it, I reach out to support every single time and they say they will look into it just for a new bug to pop up after. Phone doesn't ring one day, call log shows up empty the next, transfer feature just doesnt work on multiple occasions, no text notifications.... I shouldnt have to delete and redownload an app everytime I want to use it as advised by support. ### 2/5 — Works great when it works *2025-05-20, version 5.85.0* The app keeps crashing. Our office staff have to delete the app and redownload every day to use it. They have made the company aware but doesn’t seem like they are fixing it. Makes it really hard to run a business. Disappointed. ### 2/5 — App doesn’t work half the time *2023-02-06, version 5.58.0* I’ve been using this app and service for nearly a year, and it doesn’t work half the time. From time to time, the phone rings, it’s impossible to answer, when I try to, it closes the app and I miss the call. Or, someone calls, it doesn’t ring and goes directly to the voicemail. Or, I’m trying to dial a number and I can’t, the buttons won’t work. I’ve been told to reinstall the app every week, to make sure it’s always up to date. But even that didn’t solve the issues of not being able to get my incoming calls. Customer service is nice and friendly. But the app is no good. ### 3/5 — Overall Good With Potential *2021-11-10* The system is better than the APP. The APP does not allow the user to manage call flow so I am constantly having to log into the web version from my phone. The system itself is pretty glitchy. We miss many calls a week from the wrong phones ringing or certain phones not ringing at all. If someone sends a call to voicemail on the call list, then the other phones don’t / stop ringing. I’m experimenting with whether having a call phone on “do not disturb” does this as well. The webcalling feature is unusable and caused us to miss two days worth of calls when we attempted to use it. It gets confused when calling several numbers at once. The call recording function works well. As long as I stay awake 24/7 and monitor it for glitches then it’s great. Customer service is nice enough and helpful mostly. I just had to stop using several features and “dumb it down” to basic call forwarding. This system has potential. ### 1/5 — The app is great, if it actually worked consistently *2021-10-22* We have been using mighty call for some time now and it has helped to manage our growing call volume, but it is far from perfect. I understand there will always be bugs and there are fixes, but it seems like every time there’s an update a new bug or error happens that takes longer to get fixed. Like missing journal history in the app, calls dropping all the time, poor call quality and calls being sent direct to voicemail/hang up even though there’s at least one person assigned and available to take calls. The app and website are what we need for our call management, but it needs to work better for us to be satisfied with the service. We will be looking for an alternative to cover our call management needs. **Developer response:** We are sorry for any inconvenience this may have caused you. Could you please provide your comments using the app? (Tap on the "Settings" and select the "Send Feedback" option). This helps us to solve this issue faster. ### 1/5 — No accountability *2021-10-06, version 5.40.7* I have been using mightycall with several businesses for the past 3plus years. They used to be very professional and prompt to address issues. I think currently they are getting too big to handle their clientele and their app is extremely unstable! When I call in to explain my issues they try to shhh me by offering a 17 dollar credit. If you want a VOIP system this is NOT the one I’d go with! Try GoTo. Their pretty stable and don’t have many connection issues! ### 1/5 — Call history disappeared *2021-10-01, version 5.40.5* I updated the app yesterday, hoping it would fix the bugs with calls, but all it did was remove my call history, including voicemails. I still don’t see any calls from after I updated either. ### 3/5 — Interface looks great but struggles *2021-09-22* I got MightyCall for my business and the app was a selling point on going with MightyCall. Since then I have struggled with both the app and the desktop version of the program. It does what it says by allowing me a separate number for my business and routes calls accordingly. The problem is in calling people back, listening to voicemails, etc. The app does not work flawlessly and just recently, the app got an update that has taken away the only way I had at listening to voicemails or responding to texts through the app. The journal feature does not work on my phone so it’s useless. Hope they get all of this worked out and get the system useable. **Developer response:** We are sorry for any inconvenience this may have caused you. Your problem was fixed. Update the app to 5.40.5. If the problem still persists, please provide your comments using the app (Tap on the "Settings" and select the "Send Feedback" option) ### 1/5 — Complete garbage *2021-08-18, version 5.39.5* I dont know if it’s because I am in the US or what, but this service is absolutely terrible. Won’t pick up a call, drops calls, crashes, unresponsive, it’s terrible. Switching to a new phone interface for 1/5 the cost that is 5x better. Don’t waste your time. ### 4/5 — App is good. *2021-06-08, version 5.39.1* App is great. Only issue is i also have it on IPad. The app icon doesnt show up, only a grid on a box icon. ### 3/5 — Doesn’t Load *2021-05-26, version 5.39.0* Most times when I open the app nothing will load and I can’t tap on anything. I have to restart my phone or reinstall the app to get it to function. ## Most critical reviews (10 lowest-rated) ### 1/5 — Always issues with the app worse the past two weeks *2026-06-24* The app has always been glitchy and has never worked seamlessly the past 3 years. I am not a fan of quite a few features that are an invasive and only the admin can control especially the voice/call recording feature but for my job I didn't get to choose the platform for a virtual business number so I am stuck using mightycall. For the past two weeks or so the app keeps signing off without being prompted to. I have to completely sign back in every morning and throughout the day and signing in is not a smooth experience either. I use the same sign in credentials and it tells me that it's incorrect. So I have to restart the app and sign in process minimum 3 times but usually more than that. For the yearly fee you guys charge you should do better. ### 1/5 — App is non functional *2025-08-19, version 5.91.0* I’ve had mighty call for several years. However, this year alone, the app has not been working. Support is almost nonexistent for the app. Constantly delete and reinstall to get this app to function properly. ### 1/5 — Broken App *2025-03-11, version 5.82.0* Crashes immediately upon launching. ### 1/5 — Update issues *2023-05-06, version 5.63.3* Since the update I can’t send links via text to anyone, nor can I speak to anyone on the cellphone when I pick up the business line. I can hear them fine but they can’t hear me. Waste of money since most of the calls are coming from advertising costs to get customers. I’m starting to look for an alternative ### 1/5 — If you love dropped calls and bad reception! *2023-04-28, version 5.63.2* I have to use this for work and it regularly hangs up calls, when I go to answer calls it hangs up, it’s super frustrating to be using this but i have no choice cause it’s for work. Do better!!! ### 1/5 — Beware *2023-01-22, version 5.57.0* Do not use this India based service! your calls and information are not secure they will sell your information to anyone including competitors. ### 1/5 — constantly buggy *2022-11-28, version 5.54.3* i cannot tell how how many times i have my app ready to accept calls and they don't go through and then i get the call notification. this app is awful. ### 1/5 — Impossible to use half the time *2022-11-25, version 5.54.2* So incredibly glitchy and frustrating to try and work with. ### 1/5 — Lots of downtime and service outages *2022-06-14, version 5.48.0* Very poor customer experience. Their VOIP tech is weak and unreliable. Can’t believe HubSpot puts their name on this product! ### 1/5 — Frequent Downtime, bad service *2022-03-11, version 5.43.0* I had signed up for the yearly subscription, but had to cancel 7 months early due to unreliability and frequent down time, when clients could not reach us at all. They refuse to refund the 7 unused months. Customer service was absolutely terrible to work with when I canceled. Very unethical company, beware! ## Most praised reviews (10 highest-rated) ### 5/5 — Works Amazing!! *2025-01-13, version 5.81.0* Best app for your business! Has no bugs, works fast and efficient, the interface it’s very handy, I bet anyone can learn and use it with no issues!! One of my favorite apps for life! ### 5/5 — Loving it *2023-09-19, version 5.66.3* So far I am enjoying and it is useful for my business ### 5/5 — Good service *2021-10-19* Overall, Mightycall is a great app, but it has so many bugs, sometimes I have to reinstall the app because there are errors trying to connect, so I cannot see the past calls or SMS, it happens almost every week and it’s getting annoying. It’s absolutely a cache problem, I’m using this app on my iPhone 11 Pro Max I hope they fix it soon! UPDATE: They did fix it, but I’ve found some other details that they are fixing! Customer service is great and that’s what really counts, if you have problems they’ll do their best to fix it soon. **Developer response:** We are sorry for any inconvenience this may have caused you. Your problem was fixed. If you have any problems or questions, please call customer support at +1 (888) 256-8312. ### 5/5 — Best small business phone system *2021-07-31, version 5.39.4* No other better system for our small business. Didn’t have to buy any new equipment, and works seamlessly across multiple phones/people. Added phone widgets to website. Allows for texts, calls, and more for a great monthly low price. Really couldn’t be happier with this service. ### 5/5 — iPhone 12 fix app *2021-07-08, version 5.39.2* iPhone 12 dial pad not correct ### 5/5 — Good product, good service *2021-06-02, version 5.39.1* The service is easy to use and it’s clear thought has gone into the design. Also I get help fast when I need it (not that’s common). I’ll definitely be sticking around for a while ### 5/5 — Great service *2021-03-31, version 5.36.4* Excellent small business solution. Setup is fairly easy, and the service works consistently👍 ### 5/5 — Quality of Service / UI Choices *2021-02-16, version 5.36.1* The customer service has been outstanding helping me resolve my misconfigured forwarding! The UI is very intuitive and well laid out and the call quality is solid. With an excellent customer experience like this I highly recommend the app to others. You will not be disappointed. ### 5/5 — Been using it since 2017 *2021-01-20, version 5.35.5* Not a whole lot of bad to talk about. There’s more to do on the browser version than there is on the app, and I wish they had MMS. That’s about it for the end. The system is easy to use, the call quality is usually quite nice, and the app has a lot on its own. Happy that I went with MC! ### 5/5 — The best alternative *2020-10-15, version 5.35.1* This is so much better than the alternatives. I love how easy it is to set up and use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*