# Milady Exam Prep — user reviews > 70 indexed App Store user reviews of Milady Exam Prep by Cengage Learning, rated 4.70/5 from 1,358 ratings. - Source: https://appshunter.io/ios/app/milady-exam-prep/id1596301665/reviews - App overview in markdown: https://appshunter.io/ios/app/milady-exam-prep/id1596301665.md - Rating breakdown: 5★ 1,186 · 4★ 68 · 3★ 24 · 2★ 14 · 1★ 66 ## What do users think of Milady Exam Prep? Overall sentiment: negative **Pros** - 🚀 Really learn - 💡 Milady exam prep - 🚀 Great for nail tech theory - 👍 A Great Study App - 👍 Excellent and easy **Cons** - 🐛 Disappointed with this app - 👎 Great Material but THATS ALL - 🐛 Purchasing - 🐛 Slow and lacks easy navigation - 🐛 This new update is bad - 👎 Great material but layout needs a little tinkering - 🐛 Purchased courses randomly disappear - 🐛 Great for studying but SO BUGGY - 🐛 Worst login page - 👎 Not worth it - 🐛 Ok - 🐛 Fix it!!!!! - 👎 App - 🐛 Idk - 🐛 Robbed 😡 - 🐛 Frequent issue - 👎 Purchased Prep - 🐛 Scam - 👎 Please give explanations for why the answers are right or wrong - 👎 Questions are great. Functionality? Not so much - 🐛 PLEASE FIX! Great content horrible server issues! - 🐛 Fix it!!!!! - 🐛 PLEASE FIX! Great content horrible server issues! - 🐛 Glitchy - 👎 This is easily the worst app I've ever used - 🐛 No funciona - 🐛 Doesn't work - 👎 Functionality of app and editing of content left to be desired - 🐛 Got double charged on app and didn't get my test - 👎 What a waste - 👎 Worst customer services! - 👎 Great info just very frustrating - 👎 Love the content, the app could be better. - 👎 Love the content, the app is getting there! - 🐛 Purchased just for them to later on not allow me to use - 👎 Bad app - 👎 Bad App - 👎 No la recomiendo .. - 👎 Not Available in Spanish **Commonly reported bugs** - Purchasing - Slow and lacks easy navigation - This new update is bad - Great material but layout needs a little tinkering - Purchased courses randomly disappear - Great for studying but SO BUGGY - Worst login page - Ok - Fix it!!!!! - App - Robbed 😡 - Frequent issue - Purchased Prep - Scam - Please give explanations for why the answers are right or wrong - Questions are great. Functionality? Not so much - PLEASE FIX! Great content horrible server issues! - Fix it!!!!! - PLEASE FIX! Great content horrible server issues! - Glitchy - This is easily the worst app I've ever used - No funciona - Doesn't work - Functionality of app and editing of content left to be desired - Got double charged on app and didn't get my test - Purchased just for them to later on not allow me to use - Bad app - Bad App - No la recomiendo .. - Not Available in Spanish **Most requested features** - Like - Great for studying but SO BUGGY ## Newest reviews (11 of 70) ### 4/5 — Needed, but could be better. *2026-07-29, version 1.0.10* What choice do I have? This app is OK. But, I need it for retesting in a new state. It could be cheap cheaper. It’s definitely not a very interactive app. ### 2/5 — Disappointed *2026-07-09, version 1.0.10* I purchased the course on here when I started Cosmetology school. I didn’t realize it expires?!! So I paid around $500 for the Milady Textbook and online course then I paid $40 for this app’s full affect and you’re telling me it expired before I even finished my program at school. I think for how much I have paid Milady that this is ridiculous and truthful it’s not worth the $40 anyways. The questions were not challenging and other PSI apps will prepare you far more than this app. ### 2/5 — Irritated *2026-06-17, version 1.0.10* The website and app and both highly irritating. It’s excruciatingly laggy and slow. Regardless of how great your WiFi connection is. Logging in is also a hassle. You can click remember me every time you log in and it never will. When your on a mobile device you loose the ability to click through your chapter and have to manually click through the tabs until you get to where you need to be while waiting a total of 15-20 minutes because of how long it takes for each page to load. And that’s JUST the website. Let alone the app. It’s extraordinary how we’re are required as students in schools to use this horrendous program. THAT COMES OUT OF OUR TUITION. WE HAVE TO PAY FOR THIS. If I could get my money back and put it toward something that will work I would. ### 2/5 — Barber Exam *2026-06-11, version 1.0.10* I’ve noticed there’s some chapters missing for Barbers like Men’s Haircutting and Styling. I’m preparing to take my State Board Exam and this app is more focused on Cosmetology. ### 3/5 — Great Material but THATS ALL *2025-12-12, version 1.0.10* This app is a good tool to prepare for my state boards, but it is very frustrating that I cannot open it on my Mac. I would be nice to have it on a bigger screen. It also will not load my reports to see how I’m doing in each chapter and logs you out often. So I’d only buy this if you’re ok with doing it on your iPhone. ### 4/5 — Slow and lacks easy navigation *2025-09-10, version 1.0.9* Once we finish a chapter review or test, it keeps going back the home page which is annoying. But overall it’s helping me study for my theory exam. I will update when I pass. ### 4/5 — Great for nail tech theory *2025-08-06, version 1.0.9* I love this app, provides great information, questions, and easy to go through app. I find this app very useful as for studying for my nail tech theory test. Downside is the large buttons making me end a test and such. Small mistakes, otherwise very great app! :) Definitely worth the money to be prepared for your testing + overall knowledge. ### 2/5 — Great material but layout needs a little tinkering *2025-07-12, version 1.0.8* I’ve been using this a lot for helping with my small tests and preparing for my exams and it has helped, however I keep hitting the large submit button for the test instead of the tiny next button at the bottom of the page, even just scrolling down will sometimes make me click it by accident and while I can get over it it’s still inconvenient. Another thing would be when you answer a question and open the explanation it just restates the question and the answer, but it doesn’t actually explain it. Like thanks I could tell that there are thousands of different types of bacteria that fall into two primary types seeing as how that was the answer. Putting the same thing in the explanation does not help. Doing the tests helps when I can actually finish them fully and get sufficient explanations for answers so I understand it. Considering I paid for both the actually cosmetology book and the tests on the app it just seems sloppy. ### 4/5 — Purchased courses randomly disappear *2025-07-05, version 1.0.8* I really do like this app for studying and prepping for state boards. The comprehensive test and ability to create a custom test in the purchased course, is a great prep tool. HOWEVER the app is always acting up. The course I purchase is often disappearing from my purchased course list and I can’t even logout and re-login. It’s extremely frustrating to have time carved out to study and the app just doesn’t show the material I purchased. I hope there is an app update to address this concern as I’ve read other reviews stating the same exact issues and concerns. ### 3/5 — Great for studying but SO BUGGY *2025-06-30, version 1.0.8* I really wish i could give this a 5 star review, but the app is buggy as can be. I purchased the cosmetology course and it’s constantly disappearing from me being able to select it, I can’t even log out of the app to “reset” it i just had to delete the app. I really need to study and have limited time to do so, so this is endlessly frustrating. Please fix this asap ### 5/5 — Milady *2025-05-30, version 1.0.8* I love this! It really has helped me study tons! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can not open *2026-05-19, version 1.0.10* It is not opening on my Mac! ### 1/5 — Fix the app already *2026-04-30, version 1.0.10* the app lags it takes several minutes to load at times you can’t delete the custom tests and then you have a ton of accidentally made ones. You also can’t edit the tests after the fact. you can’t look at all of the questions available. I have seen reviews from people spanning back multiple years with the same common issues and with the fact that you have to pay $40 to access content that hasn’t been fixed is scummy. ### 1/5 — Disappointing for a Paid App *2026-04-28, version 1.0.10* The biggest issue with the Milady app is how slow it is. It constantly lags and takes forever to load, which makes studying really frustrating and inefficient. For something students rely on daily, the performance is honestly unacceptable. It also doesn’t work on a computer at all, which is a huge limitation. Not everyone wants to study on their phone, and having no proper desktop option makes it even harder to stay consistent. On top of that, I paid for this app and expected it to actually function properly. There are still basic issues like not being able to delete custom tests and my comprehensive report being stuck on “busy” and never loading. Overall, it feels glitchy, slow, and not worth the money in its current state. ### 1/5 — Not accurate *2026-04-01, version 1.0.10* The questions on the test did not match the titles. I was getting questions for Massage Therapist on the Esthetician test. ### 1/5 — Have two reports about this issue👎🏾👎🏾 *2026-01-01, version 1.0.10* Disappointed with this app. Purchased it but can't even log in. Stays on the login screen and never actually logs me in. Not sure what's going on, but until this is fixed, I can't use it. Would not recommend until issues are resolved." ### 1/5 — Purchased and didn’t get access *2025-10-09, version 1.0.10* I purchased this app for the esthetician exam prep and had been contemplating it for weeks before I decided to spend the $40. I spend the $40, the app said “transaction cancelled” and still charged me. I have no access to the app and got hung up on by customer service twice. Do not recommend. ### 1/5 — Purchasing *2025-09-28, version 1.0.9* I downloaded this app excited to study for my advanced esthetics state board exam but unfortunately not being able to purchase the packet at all! the app has difficulty even loading and is stuck on the “please wait” part of the purchasing. This was very disappointing ### 1/5 — This new update is bad *2025-08-08, version 1.0.9* Since they updated its version I cannot open it in my Mac ### 1/5 — Ca barber *2025-06-09, version 1.0.8* Quick question does this app help with exam for California barbering and are the answering close enough ### 1/5 — Worst login page *2025-04-10, version 1.0.8* I physically own the textbooks and I download the app thinking it would be better than going online every time I want to use the online features but when I download the app, it will not let me login without an email and when I redeem my code. I was only given a username. And there’s no way to contact them without being logged in. ## Most praised reviews (10 highest-rated) ### 5/5 — Took my money and never gave me my courses when I look at purchased courses. *2026-08-24, version 1.0.11* Bad bad bad app do not download this after graduating I downloaded this app purchased my course and it completely took my money but never gave me my courses as you can tell other people on here has had this happen to them as well Monday do better or take this app down and please give me my money back ### 5/5 — Mejorar la traducción al español *2026-06-19, version 1.0.10* Excelente app para prepararse para las pruebas estatales en la industria de la belleza. Solo una sugerencia y es mejorar la traducción al español pues hay preguntas que carene de significado al usar el idioma español. ### 5/5 — Motivational *2026-06-18, version 1.0.10* This app helps me stay motivated and determined to stay focus. I am studying for my state board exam. The only thing I was concern about was the questions and the submit button on the bottom. There’s been a few times I accidentally hit the submit button instead of the next. It automatically saves onto your record. I would like to delete and start over. Overall it is a good app to study for the state board exam. ### 5/5 — Finally happy to study *2026-05-17, version 1.0.10* Thank you for the perfect opportunity to sharpen my Theory skills. ### 5/5 — Malady exam prep *2026-01-27, version 1.0.10* Very helpful ### 5/5 — Thank You *2026-01-25, version 1.0.10* Thank you guy for this greater application. Really helpful on the go. ### 5/5 — Really learn *2026-01-10, version 1.0.10* Amazing . It allow you to deeply understand and master your learning and knowledge. Love it🥰 ### 5/5 — Milady exam prep *2025-12-16, version 1.0.10* I studied daily with Milady exam prep for a week and I took the practice test over and over until I absorbed all the information correctly. When I went in today to take my Illinois State cosmetology exam, I passed with a 92% and I’m very relieved I purchased this practice exam. ### 5/5 — Like *2025-10-08, version 1.0.10* This app is awesome. Only one downfall. I wish I had it for my computer as well ### 5/5 — GET THIS APP *2025-06-03, version 1.0.8* If you are a current esthetician school or just need a refresher, THIS IS YOUR APP! This app has helped me so much with studying and retaining all necessary information. DON’T think twice, JUST DO IT! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*