# Milano Connect — user reviews

> 32 indexed App Store user reviews of Milano Connect by Milano Computer Systems Inc, rated 2.00/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/milano-connect/id863120068/reviews
- App overview in markdown: https://appshunter.io/ios/app/milano-connect/id863120068.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 3

## Newest reviews (10 of 32)

### 1/5 — NEVER WORKS

*2016-08-30, version 1.2*

I can never rely on this app to actually work. It's very frustrating.

### 1/5 — Doesn't load

*2016-08-26, version 1.2*

This app only works randomly. I can rarely get to my schedule because it doesn't load the staff. Once in awhile it will but again, it's very random and I end up having to call work, defeating the entire purpose of the app.

### 2/5 — PLEASE UPDATE

*2016-05-26*

Great concept but it needs some tweaking. Would like to have the option to swipe to the next day instead of having to go back and enter a new date. And lately it keeps crashing and takes me back to the home screen. Very frustrating!!

### 1/5 — Needs updating

*2016-04-19*

Crashes all the time, which is frustrating... If you're paying for something every month it should work regularly.

### 1/5 — Terrible

*2016-03-14, version 1.2*

This app is absolutely terrible! I can only get into the home page and then it won't load! Please fix ASAP

### 2/5 — Only works 50% of the time

*2016-01-05*

Every morning I open this app to check my work schedule and clients for the day. Usually it won't load past the second screen after logging in. Very inconvenient and frustrating. There's no point in creating an app if I have to wait to check at work anyway. Needs a good update.

### 2/5 — Doesn't work

*2015-09-23*

I can't get it to load. It was working fine at first but now it will occasionally get to staff list but no further. Super annoying and inconvenient. Maybe it just needs to be updated, looks like it hasn't been done in a while. Also, it'd be nice to be able to see a week at a time.

### 1/5 — Doesn't work

*2015-05-30, version 1.2*

This app doesn't work. Please fix!!

### 1/5 — Needs improvement

*2014-11-14, version 1.2*

First, I can't use the app anymore because it's glitchy and freezes after login.  Second, this app needs major improvements, like being able to see a week view of appointments and a swipe to the next day/week feature.  This app is very, very basic and needs major improvements.  When working, it is better than nothing, but barely!

### 1/5 — Manager

*2014-09-27, version 1.2*

App is worthless... Can't login to book appointments.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage

*2024-05-07*

This app is complete and utter garbage. When it occasionally works it will crash, when it isn’t crashing it doesn’t work. Adding a new client? We’ll have fun doing it 10 times over to still not have it actually in the system. Try and send a report so that it can be addressed from the app? Nope no option on there to do that. Disgusted at the abysmal programming that seems like it was put together by a toddler and is held together with chewing gum at best. Do yourself a favour and pick something else.

### 1/5 — Find a different app

*2022-10-28*

The only reason I use this app is because it’s the booking system that my work uses. It is absolutely awful to use. Honestly envision cloud and Setmore are so much better.

### 1/5 — Hasn’t worked for a week!

*2021-03-20, version 2.4*

Fix this app!

### 1/5 — App and online booking not working

*2021-03-19*

The app and online booking have not been working for nearly a week.  Business lost.  When will these be fixed?  :(

### 1/5 — Hire people to make this app better 🙏🏻

*2020-08-18*

Sometimes is works and most times is doesn’t, I have never experienced a more dysfunctional app 🙈

### 1/5 — Never loads

*2018-08-29, version 2.4*

This app freezes more than it loads. Its ridiculous. Every single day i try about 5 or 6 times to see my schedule until i end up giving up.

### 1/5 — Outdated and dysfunctional

*2017-05-22*

This is genuinely one of the worst apps I've ever used. When I want to log in to check the schedule 90% of the time it doesn't work. Just comes up a blank page. Is milano just waiting to go under? Every software has a functional app now a days!

### 1/5 — Inconvenient and not user friendly

*2017-05-04*

Milano flaws

*The calendar keeps reseting 
*email confirmation doesn't say the stylist name
*clients last name doesn't say on the booking 
* when clients book app and choose date but wants to go back to another date available the search engine resets and would have to again choose everything all over again 
* clients can't have access to every available dates and times days ahead only shows one day at a time

### 1/5 — Not cool

*2017-04-05*

Doesn't work or load at all.  Don't waste your time on this outdated software.

### 1/5 — Adios

*2016-11-26, version 1.2*

Sorry Milano. Wanted it to work so bad, but after the first week no one on my team can even load it. Gotta let you go. Mostly disappointed in the fact that the reps are selling it. Don't push something unless it works!!

## Most praised reviews (10 highest-rated)

### 5/5 — It’s a great app

*2019-11-20, version 2.4*

Okay so finally we get the app and it’s not perfect but if you learn it’s quarks it’s totally able to do what you want it to. I’m not perfect and I still have lots of friends... 😘
You can book apts check your schedule and get the clients info to communicate with them. 
Thanks Milano

### 4/5 — Love it

*2014-11-19*

Love this app, very convenient and no problems so far! Only thing is that the app will not remember my sign-in info. Gets frustrating when you have a long e mail and password. Please fix this in the next update! Other than that, this is a great app.

### 3/5 — Love it ! But ...

*2015-10-06*

I love this app. But, I wish it was a little more user friendly for effective booking behind the change. "Multi" appointments, swiping from day to day, moving appointments from day to day. As well I find there are frequent problems with logging In, or it signing off randomly while in use etc. I think it is time for an update with some bug fixes.

### 3/5 — Getting there

*2015-06-27, version 1.2*

Yay! At least I can see my day from home now! It would be awesome if we could see phone numbers and book and change appointments, but you'll get there Milano, you'll get there!

### 3/5 — Useful

*2015-01-02*

I wish I could swipe from day to day. Even to see a full screen for everyone for the day would be useful. Better than nothing I guess.

### 2/5 — Not worth it

*2022-04-06*

The app is great when it works….I upgraded to the newest version 4 weeks ago and it’s only working 10% of the time. I’m thinking of switching to a more reliable salon software company:(

### 2/5 — Sometimes it works, sometimes it doesn’t.

*2019-12-27*

Not really happy with this app. It’s a hit or miss when I check the schedule, sometimes it doesn’t load after I log in. Which is frustrating because then what is the point of having this app?
I can see the bookings but not what services and the clients name doesn’t come up fully.

### 2/5 — Improvements

*2019-10-08*

Would be nice to be able to swipe from day to day through the week, rather than have to re-select the date the date to load the next day. Very tedious for booking clients, or telling them what you have available.
Also, would be nice to have a "multi" option when booking in services, instead of having to look up the client again when booking say, color and cut and treatment.

### 2/5 — Not the best...

*2018-06-30*

Would be nice to be able to see the client’s full name without having to enter “edit” menu. Would also be nice to see the service titles instead of/in addition to the service codes. Would also be nice to be able to book clients beyond 8:15 because of the thin gray bar at the bottom of the screen that covers those last time slots. Overall buggy and not the best user experience

### 2/5 — Could use some improvements

*2018-04-23*

It seems to have a lot of issues, not as user friendly as I would like

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
