# MILE — user reviews > 137 indexed App Store user reviews of MILE by Mile Technology Inc., rated 3.90/5 from 47 ratings. - Source: https://appshunter.io/ios/app/mile/id6464481358/reviews - App overview in markdown: https://appshunter.io/ios/app/mile/id6464481358.md - Rating breakdown: 5★ 31 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 10 ## What do users think of MILE? Overall sentiment: mixed **Pros** - 🚀 Seamless experience - 🔒 Robust security - 👍 Thoughtful curation - 💰 Unbeatable discounts - 🏆 Exceptional service - 🔥 Incredible selection - 🏠 Elevated home goods - 🎁 Great for gifts **Cons** - 🐛 Buggy search and filters - 🔒 Unclear return/exchange policy - 💰 Subscription charges before approval - 🚫 Inability to contact customer service - 🚫 Accounts locked out after cancellation - 🚫 Items not as described/expected **Commonly reported bugs** - Sign-in/registration issues - App freezing or crashing - Incorrect inventory/pricing displays **Most requested features** - Size guides for better fit - Notification for new drops - Improved search and filtering - Transparent subscription terms - Easier access to customer support ## Newest reviews (18 of 137) ### 4/5 — Great Selection, Better App Experience Needed *2026-07-06* MILE is a great place to find high-quality designer brands that can be hard to find elsewhere, often at excellent prices. My biggest suggestion is to improve the email-to-app experience. When I tap an item in an email, it opens a browser, asks me to open the app I already have, and then takes me to the home screen instead of the product that caught my eye. I’d also love to see more intuitive filtering and navigation within the app. Those improvements would make an already great shopping experience even better. ### 5/5 — Gallery Dept Sale *2026-04-28, version 1.6.7* Staff were really nice, and store was easy to navigate. ### 5/5 — Great Store *2026-04-28* Everyone should come down when they get a chance great service ### 5/5 — My review *2026-04-28, version 1.6.7* Went to gallery dept drop been using app for a year staff good,quality amazing selections unreal ### 5/5 — Review *2026-04-28, version 1.6.7* Great instore service for the gallery dept sample sale which I found easily on the app dashboard. Would highly recommend. ### 5/5 — Cee *2026-04-28, version 1.6.7* Great stuff ### 5/5 — Great service *2026-04-28, version 1.6.7* Love the sale ### 5/5 — Jb *2026-04-28, version 1.6.7* Great place ### 5/5 — Gallery dept sale *2026-04-28, version 1.6.7* really good, would definitely recommend!! ### 5/5 — In store *2026-04-28, version 1.6.7* Amazing store! Great sale going on too, and very controlled! ### 5/5 — Sample sale *2026-04-28, version 1.6.7* Fast queue and kept spacious even though busy ### 5/5 — Great service *2026-04-28, version 1.6.7* Had great customer service ### 5/5 — Mile *2026-04-28, version 1.6.7* Great service ### 5/5 — Tim *2026-04-28, version 1.6.7* Great store. Great products. I love it ### 5/5 — Awesome experience *2026-04-28* Great selection and awesome customer service. ### 5/5 — Sick day! *2026-04-28, version 1.6.7* Good service from workers. Help me out a lot. Thank you ### 5/5 — Excellent *2026-04-28, version 1.6.7* Love the discounts!! ### 5/5 — Service *2026-04-28* 5 star service. Would recommend ## Most critical reviews (10 lowest-rated) ### 1/5 — Canceled membership. *2026-05-18, version 1.7.0* Despite cancelling the membership prior to acceptance a week ago, I’m still being charge for a membership I no longer have. ### 1/5 — Can’t even login *2026-03-18, version 1.6.5* Waited 3 months to get accepted into the app. Then tried to login into a new phone and couldn’t get it. Emailed support 1 month ago and there has been no response super disappointed. ### 1/5 — Half working or half not working? *2025-12-12* The search tab doesn’t work it just becomes a white frozen screen. Only way around this is to very quickly tap the search bar, and even when you use the filters they don’t even work?! Tried to filter by size and then price and nothing changes and it shows things that are not in stock for that size?! Worried to order anything as there is no returns. I like the concept but the execution isn’t there ### 1/5 — Horrible *2025-12-12* Paid for my membership then my app started not working. I emailed them letting them know I want to cancel my membership since I’m not able to get on the app and I had never got a response and they’re still charging me. ### 1/5 — App doesn’t let me register *2025-12-07, version 1.5.9* I try to register with the app adding my number, however once I input the code the message “we encountered an error, please try again” comes up every time, no matter if I resend the number, change my number to having it without an 0 at the beginning or not, just simply does not work. ### 1/5 — I can’t verify my number *2025-12-07, version 1.5.9* I download the app and I can’t even make an account because I keep getting an error everytime I try and verify my account ### 1/5 — App doesn’t even work *2025-12-07, version 1.5.9* Sign in genuinely doesn’t work. ### 1/5 — Scam *2025-12-01* Do not download and fall for the scam. In September they announced a maison margiela drop which was an absolute disaster, they launched an hour early without telling anyone and the only people who got items were influencers… take what you want from that. They then announced they would be doing another drop the next month, from then I have messaged them every month and they have confirmed each month it will drop but nothing , now it’s December and still nothing , from September to December £30 a month that’s £120 waiting for something that never came , do not download so not fall for their elitest “wait to be accepted” wait to be accepted for what gimaguas drops with £10 off a £40 top , scammers. ### 1/5 — scammily charges you prior to acceptance *2025-12-01, version 1.5.5* when i applied, i chose the cheapest plan option ($10.00/mo) because i was already on the fence, but was curious about the app’s offerings. when i wasn’t accepted after the first month, i tried to cancel via app store (subscriptions/app purchases), but found it was only cancellable through the app. for some reason, the app’s landing page was glitching in a way that i couldn’t log in to change or cancel my subscription. finally after being charged for a second month, i was able to cancel. they might have great products, but if it’s just the brands reflected in their email marketing campaigns, there are likely other places with similar sales and better selection. plus, is there any incentive to actually accept more users (who may buy nothing and want to cancel their memberships) if you’re already getting at least $10.00/mo while people wait for access without seeing product offerings? ### 1/5 — Scam *2025-11-20, version 1.5.5* Scam and should be removed from the App Store. ## Most praised reviews (10 highest-rated) ### 5/5 — The best fashion app by far *2026-09-03* I do not get the bad reviews, I’ve spent tens of thousands on here and never had a problem, the best deals on earth - thanks Mario and Joe ! ### 5/5 — Great app, so much selection *2026-08-27* Recommended ### 5/5 — Excelente quality products *2026-08-27* Quality was great and the prices were too, excelent service from workers too at the store ### 5/5 — Great app and a good sale *2026-08-27* The app is very user friendly, it’s really easy to find info/contacts if you need them. The sale was great and the staff were super helpful! ### 5/5 — Straight forward! *2026-08-27* No issues with app straightforward and easy to use. Can’t complain. ### 5/5 — THE BEST *2026-07-10* Mile is freaking awesome. Such great deals, ship super fast, always brand new. No problems at all, and honestly the app is amazing too. I literally have no idea how they’d ever have a bad review. ### 5/5 — i love *2026-04-29, version 1.6.7* Good ### 5/5 — Me *2026-04-28, version 1.6.7* Perfect ### 5/5 — Best sales *2026-04-28* Designer items at affordable price. This is the best place to shop. Effective communication via email with a 24-hour response. ### 5/5 — Smooth experience *2026-04-28* Used the app to book a sample sale. Very easy to navigate and access my pass on arrival --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*