# MileCatcher Mileage Tracker — user reviews > 52 indexed App Store user reviews of MileCatcher Mileage Tracker by Milecatcher, Inc., rated 4.44/5 from 2,012 ratings. - Source: https://appshunter.io/ios/app/milecatcher-mileage-tracker/id1055357068/reviews - App overview in markdown: https://appshunter.io/ios/app/milecatcher-mileage-tracker/id1055357068.md - Rating breakdown: 5★ 1,502 · 4★ 227 · 3★ 90 · 2★ 47 · 1★ 146 ## What do users think of MileCatcher Mileage Tracker? Overall sentiment: neutral **Pros** - 💻 Dependable and easy to use mileage tracker - 📊 Helpful reporting and tax-related features - 🗺️ Automatic trip tracking and logging - ⏱️ Saves time compared to manual logging - 🤝 Responsive and helpful customer support **Cons** - 🐛 Inconsistent trip tracking and recording issues - 🔋 High battery consumption and location-related issues - 💰 Paid subscription model after previously being free - 🔍 Difficulty contacting support or accessing account information - 📌 Trouble with trip classification and categorization **Commonly reported bugs** - Frequent app crashes or freezes - Trips not being recorded or disappearing - Inconsistent location tracking and trip logging - Syncing issues between mobile app and web portal **Most requested features** - Custom reporting options - Ability to switch between personal and business profiles - Improved accuracy and reliability of trip tracking - Better integration with other productivity apps - More transparency and control over privacy/data usage ## Newest reviews (10 of 52) ### 2/5 — Contact support *2021-01-01, version 2.65* Unfortunately, support beyond your faq is lacking. I see nowhere to contact support. Your autoclassify is mislabeling trips in the note area. Hasn’t worked in one week. Your website doesn’t work either. What’s the deal? Once again the app support link doesn’t work. The app has grayed out. Won’t work. For whatever reason it appears everything in the app including every trip has disappeared. No reports nothing. The question is what happen just because it’s a new year. I tried their support link and it gives you an error message as usual. ### 4/5 — This app works! *2019-04-10, version 2.40* I have just been notified that I need to purchase a subscription as there are no longer any free plans. I decided to do so because the app mostly works fine and is much cheaper than the rest. The only issue I have had is that it sometimes tracks a short walk or continues to track when I am in one place. I hope this gets fixed. Otherwise this is a good app and I will try the subscription! ### 3/5 — Decent app but greed has forced change *2019-03-01, version 2.40* Due to the need to “give” everyone a premium experience. The developer has decided to charge everyone and force premium or have your account go dormant. It was nice using the app for the past few years. To others looking to make a move to another free app I recommend MileIQ who will log 40 trips for free a month or TripLog which operates very much like this app but again for free. Best of luck developers you had a good app but not paying for premium. ### 2/5 — Blue banner *2019-02-14, version 2.40* I’ve been using the app since last year and loved it. Now all of a sudden I keep getting this blue banner even when I’m sitting still that drains my battery. I tried to only use location when open, etc. but nothing seems to work. When I swipe up to get it on screen and close it, it come back up within a few minutes. If I keep closing it I notice my trip is report incorrectly and some of my miles are lost. I’m not switching to premium if this is something that will continue. ### 2/5 — Ok for free, not worth paying for. *2019-01-17, version 2.40* I used this app for several months. It’s defining marketing feature is that it automatically tracks your trips in the background and logs them into a user friendly template for proof of mileage. As a free app, it’s sufficient. It rarely ever tracks the start and end points accurately and is almost always off by several miles (many times a start location is not even along the traveled route). I used it as a reference to go through at the end of the day and update my computer based mileage tracker by hand. I do not trust this app alone. It is definitely not accurate enough. Now that they are transitioning from a free subscription to a monthly subscription, it is definitely not worth the money. If I have to pay for a mileage tracker app, I at least expect it to work. I’ll be looking for another alternative to MileCatcher. **Developer response:** Thank you!! Let us know if there is anything our support team can help with. You can reach us via in app chat from Menu > Help or write to us at support@milecatcher.com. ### 3/5 — So many good things with a lot of drawbacks *2018-11-29, version 2.40* I’ve been using MileCatcher since about April. I love that it automatically logs my trips so I don’t have to remember to log mileage for my home health jobs. I also like the maps, and the ability to merge trips, However, I do in home and facility. 2 places I go that are a tenth of a mile away from each other are logged as the same location, so I wish it was a little more accurate. Since the most recent update, a blue banner at the top of my phone flashes “MileCatcher is Actively Using Your Location.” I’ve been at home for 13 hours and am currently laying in bed, so there’s no need for this. I tried to set work hours so that it would only use my location during hours I typically work, but checked it halfway through the first day and noticed it wasn’t logging my drives at all so work hours no longer work either. It’s using a ton of battery and data. I paid a lot of money for something that doesn’t really do what I want it to anymore, wish I knew how to fix it. **Developer response:** Please note, Menu - Work Hour feature - if turned "on" will not log trips outside work hours. This mean less trips to classify but you can set changr the default hour and actions to your liking. Please reach us via in-app help or by e-mailing support@Milecatcher.com. We're here to help. Thank you. MileCatcher Support ### 3/5 — Decent mile tracker but free is definitely limited *2018-10-07, version 2.40* I gravitated to MileCatcher because I don't do enough business travel to justify the cost of some of the other apps. MileCatcher lured me in with the free functionality and seemed great for about a month. Captured the bulk of my personal errands and few business trips. Manually entering trips works but is a little painful in that you have to retype each address even if you've been there many times in the past. It works but isn't exactly convenient. After updating to iOS 12, I often get a blue bar at the top of my screen indicating that MC is using my location even though I am not driving anywhere. This is quite annoying. **Developer response:** Appreciate the ​feedback and thank you for using MileCatcher. Please contact us via in-app help or email us at support@milecatcher.com and we take a look at your log. Thank you/ MileCatcher Support ### 5/5 — Very Nice *2018-07-16, version 2.39* I used to write down the mileage i did every day for work, but since I found this app, I haven t written down anything haha. It makes it so much easier to keep track of how many miles i have driven and it s accurate as hell! You don t have to do anything except keep your phone on you when you re in the car ! ### 5/5 — The best app to track my business *2018-07-04, version 2.39* The best app to track my business miles. Initially the automatic logging is magic but many apps now do this. What is most important is how does such app help save you time classify trips. Milecatcher has more automated features and their web portal is so much better. So many ways to sort trips. better statistics to see of you missed anything's. Give it a try! ### 3/5 — Generally great app but crashed on me today *2018-06-04, version 2.36* I’ve used this app reliably for almost a year But something happened over the last 24 hours where my trips were not recorded and I couldn’t open the app because it crashed every time I tapped on it. I uninstalled and reinstalled the app and everything seems to be working fine but I had to manually enter in the data for the last 24 hours of trips the app missed. I’ll update this review if the crashes and lost data happens again, hopefully this was a one time occurrence. ## Most critical reviews (10 lowest-rated) ### 1/5 — Faithful user for years-no it’s useless *2024-02-26* I have been a faithful user for several years. During that time it has provided automated mileage tracking. That has been extremely useful, and helpful. However, late in 2023, the software stopped tracking trips of any kind. I understand this is a that came to light with the release of a new iOS version. Since that time, no fix has been forthcoming. Every time I open the app, it crashes. Even participating in the testing program “TestFlight”, no fixer improvement has been apparent. I will change my review when the problem is fixed. If it is not fixed by the time, it’s time to renew, I will change products and never come back. ### 1/5 — June 2023 STOPPED WORKING *2023-06-21* I’ve had the full $60 version of the app for about 3 -4 years. It usually works “fine” (… the company takes vacation at the end of the year in December, the app ALWAYS crashes right when I’m trying to do year end business mileage… so that’s irritating… but I stuck with it. Now come to June 2023 the app totally crashes for 21+ days. I’ve done all the troubleshooting that is recommended as there’s no “help” available- just a troubleshooting link page. In the auto response email it says here’s a troubleshooting page or you can click this link for a refund… but… if you purchased the app via the Apple iTunes store it looks like you’re stuck with an app that does not work and will still be charged the full year price even though the app is dead. ### 1/5 — Failed me 3 years in a row *2022-04-03, version 2.85* I’ve had mirage catcher for about 4 years! The first year or 2 worked great! The next year it quit identifying trips. I contacted support as best as I could and quickly was sent to “common problems and solutions! I did every one of the suggested No help! Finally I did get a response from support had to remove the app and reinstall. Began working, but was unable to recover all missed business trips! Next year same thing unable to have tax info from travel again! Same advice and no good help at all! Started this year again without tracking! I checked all the support info. Yes every time I have had the most up to date version on all the time Cellular data I said never mind, this is a very unsuccessful mirage tracker amd obviously support cannot help me! They said no refund at all! So I cancelled and will be searching a good mileage tracker ### 1/5 — Ok, but not great *2019-11-14, version 2.51* Trying MC instead of MIQ, because MIQ leaves a lot to be desired, but MC also has some problems: 1) You can’t contact the developer (e.g. for support) unless you turn on 3rd Party cookies on your browser!! Big Fail. 2) It’s impossible to log out/in of the app on your phone, even if you force close/open it again, and things don’t sync properly between the web portal and your phone (e.g. new “Purposes” added and deleted on the web don’t appear on your phone.) That’s very frustrating. 3) Touch doesn’t work properly on my iPhone Xs when trying to specify a “Purpose” for a trip. I’m unable to select any Purposes in the rightmost column on the Purposes screen. It’s ONLY in this app where the touchscreen isn’t responsive. All other apps work perfectly. 4) There’s no way to see a quick list of recent trips. Each trip is displayed full-screen, so you have to manually scroll through each one to find a particular trip, which is a big time-waster. 5) Like MIQ, you can’t have more than one Business - silly in today’s world, where people have multiple jobs, multiple businesses. MC “Purposes” help, but you can’t, for example, segregate a trip to the Airport (one of their default Purposes) for BizA from a trip to the Airport for BizB. It’s “Airport” or “Business,” unless you create “AirportBizA” and “AirportBizB” Purposes, and that’s a poor solution. **Developer response:** Thank you for the detailed feedback! Your suggestions have been submitted to our development team for review. Support can also be reached by email at support@milecatcher.com. We would be happy to assist you with with troubleshooting at your convenience. ### 1/5 — End Of An App *2019-03-16, version 2.40* I’ve used this app for 2 years now. It was never perfect, but for the low price of Free it did the job well enough so that I get compensation for the hundreds of miles I drive for work each week. However, the app unfortunately does not perform well enough to justify locking the main function behind a subscription. Which is exactly what they have done. Addresses are inconsistent at best, the app eats data like nobody’s business, and the blue “location in use” banner that never goes away is obnoxious and sometimes wreaks havoc on other apps. Tracking frequently failed to catch trips (again please keep in mind that I make tons of trips that need to be logged each week), shorter trips are frequently ignored, and sometimes segments of your trips will be recorded as a straight line from one spot to the next (to be fair, that particular issue is much less common than it used to be but still does occasionally happen). All of this I was willing to put up with though, for a free way to get money back to pay for my car’s wear and tear. TL;DR, it’s no longer free to log trips. Which means my standards for the app have gone up. And the app unfortunately fails to meet those new standards. Will be uninstalling shortly. **Developer response:** Our apologies for your experience using MileCather! In the last year we have made significant improvements with trip logging and route mapping! The blue banner issue has also been resolved. If you would like to give us a try again, please reach out to us at support@milecatcher.com and copy this review for reference. We would be happy to offer you another trial! ### 1/5 — Not Worth Money *2019-03-16, version 2.40* Stop and start locations are off, trips are missing, and icon bubble always says I have trips to log when I don’t. Had to keep exiting and/or deleting and reinstalling to get it work. Kept up the trouble because it was free and they have Apple Watch compatibility. Now it’s a paid service and not worth 1 red cent. Additionally, they provided a trial premium membership before going to paid only service. In the past, the premium trial would get you auto classification before switching back to the regular free version where you had to manually classify business very personal trips. This year the premium version ended with the option to pay or have nothing. Now I have a months worth of trips I have to manually enter into another tracker and about 2 weeks of I logged trips. **Developer response:** You will have access to all trips prior logged in app. Please contact us at support@milecatcher.com and we will gladly help generate such report. ### 1/5 — Disappointed *2018-09-11, version 2.40* I guess it’s hard to be too difficult on this app considering it’s free but I’m at my wits end and will be switching to a new app. The interface was easy enough to use and I loved the slide bar use as I could easily and quickly designate whether a trip was for business or personal. On the other hand, for some reason I’ve kept using the app over the past year even though the app itself won’t even open. No matter what I do, including RE-downloading the app, it instantly crashes before it even opens. I have no clue how I’ll access all the mileage I’ve traveled but it’s obviously a deal killer and not the first time I’ve experienced this problem with the app **Developer response:** Sorry to hear of your trouble. Please try upgrade to the latest version or reinstall the app. All trip data seen in-app will restore from our server. You can always reach us via in-app chat or via email at support@milecatcher.com. Please write. We want to help. Thank you - MileCatcher Support. ### 2/5 — When it is working it is great but then *2022-08-24, version 2.85* When the app is working it is great and does a good job tracking your mileage. I’ve been using this app for years. Problem is that every now and then it just stops working and you don’t even know it and your miles aren’t being tracked. Usually restarting the app can solve this problem but sometimes it doesn’t and you have to completely reinstall the app. I don’t know why they can’t make it where it just works all the time. Very frustrating I will probably try a new app hopefully it works all the time **Developer response:** Our apologies for the experience! Please reach out to us at support@milecatcher.com for troubleshooting assistance. ### 2/5 — The Best There Is…until recently *2022-08-10, version 2.85* Paragraph below was until recently. Recently if I don’t go back into the app multiple times a day it stops tracking. Whatever you guys changed recently has really tanked the product. Boo! I have literally tried 10+ mile tracking apps. Even though I get mike tracking with QuickBooks self employed I still decided to pay for milecatcher. I was bummed when the became a paid app and tried to use the QuickBooks one and it missed so much and all the customer service said was “make sure the app is always open, make sure you are signed in before you drive anywhere...” etc. Totally defeats the purpose of “Automatic”. So, I came back to MileCatcher. It is the best. I turn it on and once a week or so I go in and it has EVERYTHING. I just categorize and move on. As a business owner I don’t have time for anything else. Love this app. **Developer response:** Our apologies for the confusion! The app does not need to be open in the foreground, but it does need to be launched in the background in order to successfully log trips. More info on this can be found here: https://www.milecatcher.com/support/keep-the-milecatcher-app-launched-and-running-in-the-background Please reach out to us at support@milecatcher.com if you have any questions! ### 2/5 — Severe battery drain - makes app near useless *2021-03-15, version 2.68* I have used MileCatcher since shorty after they launched and have a pro subscription. It worked very well until sometime last year when I started noticing abnormal battery drain. Some days MC accounted for over 30% of batter consumption. At first I received no response from support and it even seemed like the app was discontinued. Then after another attempt I got the advise to use ‘work’ hours. Well as a freelancer I don’t have set work hours, so that doesn’t work and even when trip detection is off battery usage is very high. The only remedy short of uninstalling the app is turning off location services for the app, not very practical. I have even restored my phone (as you all know that’s a major pain in the) to try to fix the problem but it remains, even after OS and app updates. Otherwise it is easy to use and has nice design, but sometimes a trip won’t disappear from the screen even though it’s been classified. 4 stars but these little annoyances drag down the score and the battery drain makes the app pretty much useless. **Developer response:** Our apologies for the inconvenience! We have recently submitted a new update with improvements to battery life. If you are interested in giving MileCatcher another try, please message us at support@milecatcher.com and reference this review and we would be happy to give you another 30 day free trial! ## Most praised reviews (10 highest-rated) ### 5/5 — Best mileage tracker for the price! *2021-06-30, version 2.71* This app has made my life so much easier! I’ve tried other mileage tracking apps that were less consistent and cost more money. I’ve been using MileCatcher for over a year and have been very impressed with the accuracy! Looking at the negative reviews, I think a lot of people just don’t understand their phone’s location settings and get their settings messed up. Highly recommend! ### 5/5 — I use this app everyday *2020-01-22, version 2.51* Great tool for keeping track of miles for taxes or employers. Works in the background and does not seem to effect my battery life. Easy to categorize my trips and simple to get a printout of work miles. I love looking back at where I have been. I would like the option to pause or switch between personal and work driving. Otherwise works great! ### 5/5 — Recommended *2019-05-28, version 2.40* I have used Milecather for two tax seasons now and love it. The reports is what my accountant love. I love the total deduction each year! As an self-employees I now deduct many more trips since this app will log automatically. No more forgetting. Super easy to use and with the unique sort menu it's way to manage thousands of trips each year. Definitely work a try. Thank you. ### 5/5 — Superior mileage tracker. Very Reliable. *2019-05-25, version 2.40* Certain apps makes your life so much easier. This is one of them. I am a nurse and need to track my mileage and I LOVE MileCatcher. I have in the past tried to guess my mileage and keep track by using a paper mileage log book but I would always forget and lose track. So many times I forgot to write down my odometer reading and then had to spend time end of week using Google maps looking up addresses and distance. This app makes it quick and efficient and super easy to use. This app logs all your trips automatically and stores it for free online so you don’t use much data storage on your phone. And it separates each of your drives automatically and you can quickly add notes and classify each of your drives as either personal or business. The app does all the math for you and will give you a detailed pdf or Excel reports of all of your drives. This company is dedicated to mileage tracking and been around for more than four years. Since they have all your trip locations backed up, I do like they don’t share the trips data internally with search engine etc. and that they comply with EU GDPR privacy requirements. Highly recommended! ### 5/5 — Pres. *2019-05-01, version 2.40* I am self employed and needed some help with this mileage thing since I only have 1 vehicle doing business and personal trips. My buddy told me about this app which I tried since it was free. I loved it so much, after the trial period ending, I just paid for a whole year for a few bucks a month. The tax reports worked like a charm. Thanks MileCatcher. ### 5/5 — 🔥 *2019-04-07, version 2.40* Worked great for a year and then they changed it. It no longer logs each individual trip. I can't tell anymore what is business and personal because it lumps all rides into one starting and end point without showing the route taken. It's hysterical. I'll see 168 miles starting and stopping in the same location. Way to ruin the app. I'll keep my 6 bucks from here on out. ### 5/5 — Dependable and easy to use mileage tracker *2019-03-08, version 2.40* I have been using MileCatcher for over a year. It is dependable and almost always automatically tracks all my trips. The interface on the app is intuitive and easy to figure out. The premium version is nice because you can go in on computer and edit trips and view things better than on your phone. I have no complaints and hope to use them for years to come!! ### 5/5 — How did i live without this app?? *2019-02-26, version 2.40* For literally 26 years, I have had a notepad in my car to keep track of my miles. I have 2 medically challenged kids who go to docs, labs, therapy and the hospital all too frequently. Those miles have been a tax deduction. Now to just get in my car and go and not have to worry about entering starting mileage, ending mileage and doing the math has been so great. I can't tell you how often I would forget. I love the reports. It's just all so easy!! ### 5/5 — Love this app! *2018-11-05, version 2.40* I am obsessed with this app! It is so easy to use and so convenient. For someone who travels a lot for work and must keep accurate mileage this is a must. It is so user friendly and does all the work for you after you begin your trip. I also love how you can select if the trip is for business or personal. And show a log of your mileage in different categories such as this year or previous week. It is key for staying organized ### 5/5 — Best, most helpful, mileage tracker available *2018-08-25, version 2.40* The reporting is awesome, although I think it could be a little improved by adding custom reporting to the report writer function. The owner and I exchanged an email thread and he was super professional, kind and genuine. I love that by using MileCatcher I get to support someone like that. He emails every new user of the app and I was amazed that when I responded, he replied quickly and with enthusiasm. I hope that this app will not be the last that he creates. My only complaint about the functionality is that sometimes when I let my trips pile up and I haven’t classified them in a few days, the app gets “stuck” on one particular trip as though the server doesn’t get the message that I’m sending (re: what kind of trip, personal or business). So that trip just keeps on coming up over and over and over, until I close the app, and restart it or sometimes I even have to restart my whole phone (the latter has only happened twice that I remember). All in all- a great app by a person that seems to be genuinely concerned about whether or not his creation is actually helping people. Keep it up! Always keep adapting to the market and you’ll thrive for years to come. Thank you for the good work! Best, James K Willis Paychex HR Services Division **Developer response:** Appreciate your kind words. We have sicne upgraded our servers and our trip issue performance is definately much improved. Thank you, MileCatcher Support --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*