# Milford Federal Mobile Banking — user reviews

> 11 indexed App Store user reviews of Milford Federal Mobile Banking by Milford Federal Bank, rated 4.81/5 from 567 ratings.

- Source: https://appshunter.io/ios/app/milford-federal-mobile-banking/id778046412/reviews
- App overview in markdown: https://appshunter.io/ios/app/milford-federal-mobile-banking/id778046412.md
- Rating breakdown: 5★ 422 · 4★ 39 · 3★ 8 · 2★ 8 · 1★ 6

## What do users think of Milford Federal Mobile Banking?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 👍 Convenient for managing accounts
- 👍 User-friendly interface
- 👍 Has most necessary features
- 👍 Professional and helpful staff

**Cons**

- 🐛 Mobile deposit check images unavailable
- 🐛 Inactivity fee on savings account
- 🐛 Cannot link external accounts
- 🐛 Frequent re-authentication required
- 🐛 App crashes frequently
- 🐛 Login issues requiring reinstallation

**Commonly reported bugs**

- Error viewing mobile deposit check images
- App crashes upon login
- Repeatedly asking for additional identification
- Cannot log in, requires app deletion and reinstallation

**Most requested features**

- Ability to deposit checks via the app (outdated request, but noted)
- Ability to link external accounts for fund transfers

## Most critical reviews (10 lowest-rated)

### 2/5 — Can’t contact (create message) bank via secure messaging

*2023-08-27, version 10.6.3.1*

Not user friendly, getting better!

### 2/5 — Needs some work

*2023-03-13, version 10.6.3.1*

1. The app does not allow me to add a link to  an external account (e.g., my Bank of America account) so that I can transfer funds into and out of my Milford Federal account. 
2. The app asks me for additional identification information (e.g., name of my oldest niece) every time I log in (even though the app said it remembered my iPhone and allowed me to add a nickname).

### 2/5 — Keeps crashing

*2023-01-04, version 10.6.3.1*

I tried to login and the app keeps crashing

### 3/5 — Would have been 5 stars last year

*2024-01-15, version 23.2.0.1*

This mobile banking app is easy to use, and has most of the features that my other banking apps offer. As someone who works for another local bank, and is the treasurer of a local non-profit, I frequently use the mobile deposit option, and the fact that I was able to view the images of those deposited checks within the app, was the only reason that I kept that business account with Milford Federal instead of moving it over to my own bank. However, for the last few months (maybe since the last upgrade I’m not sure) I am no longer provided with the images of the checks I have deposited via mobile deposit. I receive an error that says the image is not available, even for ones that I was able to view prior to this. This is very disappointing.

### 3/5 — Not bad. Could use an update

*2018-08-28, version 8.5.0*

You guys might want to consider pushing out an update. For the last week and a half, I’ve had to uninstall and reinstall the app just to check my account. Otherwise it just sits at the login screen after hitting ok forever.

### 4/5 — Angry

*2024-01-10, version 23.2.0.1*

You have no right to charge a fee for inactivity on a Savings account that is used for establishing an account with this institution, Social Security is source of income and bills due doesn't leave spare change for transfers

### 4/5 — So far so good... Suggestion

*2014-01-18, version 6.6.1*

So far so good... Would be nice if there was the ability to deposit checks via the app.  Im assuming that option will come in time...

### 5/5 — Messages

*2024-04-24, version 24.1.0.1*

Always very helpful ! Extremely professional

### 5/5 — Great app!

*2023-10-23*

The mobile app is very convenient and easy to use to manage all my Milford Federal accounts.

### 5/5 — Great app!

*2023-01-20, version 10.6.3.1*

Love the new look.  Very user friendly and has all the tools I need for mobile banking!

**Developer response:** Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are very happy to hear about your positive experience with the app!

## Most praised reviews (1 highest-rated)

### 5/5 — Poor

*2020-12-24, version 10.3.0.1*

Everyday and if I go on site more than once, I have to delete app and reinstall. Keeps saying cannot log you in, try later.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
