# Milford — user reviews > 45 indexed App Store user reviews of Milford by Milford Asset Management Limited, rated 3.40/5 from 5 ratings. - Source: https://appshunter.io/ios/app/milford/id1488273458/reviews - App overview in markdown: https://appshunter.io/ios/app/milford/id1488273458.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 0 ## Newest reviews (14 of 45) ### 2/5 — Terrible 2 factor implementation *2024-12-10, version 4.3.0* Terrible 2 factor implementation. It forced me to use ‘their Authenticator app’ (no choice as to which type of 2FA I preferred). The link provided for ‘their Authenticator app’ took me to a commercial Authenticator app. I wasn’t going to pay $30 per year to log into the Milford app when I already had the free Microsoft and Google Authenticator apps installed. I called the support number who informed me that my existing Authenticators would have worked. And she was able to switch my preference to an SMS otp. A Passkey option would be great. I suggest talking to Authsignal. ### 2/5 — Same Constant issues *2024-06-12, version 3.64.15* The app is forever removing the facial recognition every few log ins. You then go back in to enable function again. A few days later it happens again, only to be told your pin is now incorrect and then all information is lost again. Seems to be a lot of updates for no real changes. ### 4/5 — Where’s biometric gone? *2023-12-19, version 3.60.6* Latest version is good except that face id has disappeared. Which is annoying ### 2/5 — So many issues *2022-10-07, version 2.133* Why do we have to download a large update every time you change some copy? Just have it source via a live feed. No biometric security. Account performance takes forever to load, it should be available right when opening the app. Swiping in the hamburger menu reveals a gap on the left side of the menu. Why have a profile icon when you can't change the photo? ### 3/5 — Constantly in maintenance *2022-07-12, version 2.123* Although the app itself is pretty good and gives you the info you need upfront, about 2/5 times I try to open the app it says under maintenance. ### 2/5 — Needs much improvement *2022-04-12, version 2.113* Since one of the more recent updates, I get logged out completely and need to log in with my full username and password i.e. Face ID and/or the PIN doesn’t work. This appears to be common amongst other apps that have Face ID enabled, but it needs to be fixed. I’ve also had issues with the Tools & Calculators menu item disappearing and reappearing the next time I log in. The Forecast My Balance calculator (at age 65) is full of bugs. When it actually works I’m given one balance, but if I use the same figures on the Milford website I’m given a balance that is 200K more! I have asked the team which calculator is providing a more accurate forecast balance but I’m still waiting for a reply… ### 3/5 — Updates every week *2021-11-24, version 2.097* Really frustrating that every time I use the app it needs an update. Can you go to monthly release cycles and put everything in a release. The changes seem so minor ### 3/5 — Many bugs, it’s like they don’t use it *2021-11-18, version 2.096* I’m one of the first users of Milford app, and it’s obvious that the customer experience isn’t their highest priority. Eg. 1. The app is often under maintenance. Like WTH team, it’s for balances and recent transactions. 24/7 access and switching from a/b servers has been best practice for a decade. 2. There is no customer feedback mechanisms in the app, to actually allow customer feedback to be collected. It’s fine to not use the app yourself, but you need to listen to customers. 3. I have recommend Milford to many people but their app is the weakest link. I often have to kill the app in iOS after “maintenance mode” so it will connect. Presumably it doesn’t check very often. ### 4/5 — Great app, but *2021-10-27, version 2.093* A major nuisance is that it doesn’t do landscape orientation on an iPad. How hard is that to do. Otherwise, a brilliant service. ### 3/5 — Updated but can’t login *2021-09-22, version 2.087* Updated the app but now can’t log in. Does anybody test before going live? ### 3/5 — Always under maintenance *2021-08-14, version 2.072* The app is ok. Decent UI, clear information and easy to use. But I get an “under maintenance” error about 50% of the time. It seems they limit access most nights. So despite a good app, it’s useless if I can’t access any data. ### 4/5 — Works well *2021-08-06, version 2.071* Works well on all platforms, although some versions have additional features. The iPad version no longer works in wide screen mode unfortunately ### 3/5 — An error has occurred….. *2021-06-29, version 2.058* Works well most of the time. Unfortunately at least 20% of the time it says “ an error had occurred “ And won’t let you log in. ### 2/5 — Ok app but collects data from iOS clipboard. *2021-02-26, version 1.993* Not a bad app, but why does it do multiple pastes from the clipboard each time the app opens? Is it lazy programming or a deliberate data collection tactic? It doesn’t look good to customers concerned about their privacy (which is almost everyone nowadays) ## Most critical reviews (10 lowest-rated) ### 1/5 — App not opening *2026-04-24, version 5.4.0* I have been trying to get into portal but I just see a white screen. No uodates have been made to app yet. ### 1/5 — Portal broken *2026-04-10, version 5.4.0* Portal broken, awaiting fix. ### 1/5 — Always crash *2025-11-21, version 5.1.0* It’s completely garbage ### 1/5 — Update update update!!! *2022-08-19, version 2.128* Way too many updates. You can’t check your progress without ANOTHER SOFTWARE UPDATE! Every time. Come on now. ### 1/5 — Keeps crashing *2022-05-15, version 2.118* App crashes when it opens every single time. Straight after password/Face ID is accepted the app crashes. All updated and with an iPhone 13. Haven’t been able to log in for a month ### 1/5 — Start again *2022-04-17, version 2.113* Always crashing, always getting new updates. Drives me nuts. ### 1/5 — Logging in *2022-03-24, version 2.111* Never been able to access my information as the app is stuck with an apparent set up login details. It’s not possible to logout and login using alternative log in details. Very unused friendly. ### 1/5 — frequent updates Demi this app unusable . *2021-11-14, version 2.096* Expect better communications from team. Frustrating when frequent updates forces auto updates right in the middle of transactions. I am seriously considering switching my portfolios Very disappointing ### 1/5 — App crashes *2020-12-20, version 1.976* App crashes five to ten seconds after loading, every time ### 1/5 — Very annoying login *2020-05-20, version 1.50* Periodically (every few days) you have you find you random user name and reenter it to login. Unfortunately Milford do not have a memorable userid. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2024-11-28, version 4.3.0* Great app, simple and easy to use. Good dashboard information providing investment overview. ### 5/5 — Great app, easy to use *2024-11-28, version 4.3.0* Great app! Easy to login with biometrics or pin. Can see my balance easy on the dashboard when ever I need to ### 5/5 — Great app *2023-12-14, version 3.60.0* Great update no issues works smoothly. Only thing I would add is a dark mode ### 5/5 — Well done Milford *2022-02-10, version 2.109* App easy to use. Break down between allocations easy to see. Profit loss tax and contributions for other sources are easy to see. ### 5/5 — Simple and easy *2021-10-25, version 2.093* Great app, easy to use and it works well. Never had any issues. Does everything I need it to. Really happy with it. ### 5/5 — Very informative *2021-08-11, version 2.072* I have 3 other fund apps and this is the best. Lots of information, breakdowns, graphs, charts. Fund info updates most days. So easy to use. Wish the other fund apps were even half as good ### 5/5 — Wish the iPad widescreen mode still worked *2021-07-22, version 2.068* Great app, only downside is the widescreen mode no longer works on iPad. ### 5/5 — Good *2021-07-03, version 2.0.67* Great ### 5/5 — Excellent *2020-10-13, version 1.90* Great app, user friendly and a step above the competition. Most other funds don’t have a simple app to keep on your phone to monitor your investments. Have had no issues either. Well designed and simple. ### 5/5 — My Login info has disappeared after IOS 14 install *2020-09-24, version 1.90* Updated: 24 Sep 2020. Thank you for fixing IOS 14 issue with logon. 23 Sep 2020 Even after logging in a few times, this still requires login every day. With no username and password saved. Then I have to hunt the username and password again every day. Can you please fix. Thanks JKR --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*