# MILITARY STAR® Mobile — The Exchange

> Mobile app for managing MILITARY STAR accounts, payments, and rewards. (iPhone/iPad app by Army and Air Force Exchange Service.)

- Source: https://appshunter.io/ios/app/military-star-mobile/id1434088523 (this page in markdown: same URL + `.md`)
- Developer: [Army and Air Force Exchange Service](https://appshunter.io/developer/362759318)
- Category: Finance
- Price: Free
- Rating: 3.20/5 from 391 App Store ratings · 101 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 82 MB
- Languages: American English
- Released: 2018-10-27
- Data updated: 2026-08-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/military-star-mobile/id1434088523/reviews.md

## What is MILITARY STAR® Mobile?

Access your MILITARY STAR account from virtually anywhere with the MILITARY STAR Mobile App. With this app you will be able to check your balance, pay your bills, track spending and rewards, find offers, and enjoy features available only in the app such as biometric login and push notifications.

QUICK ACCESS
• Log in fast with Touch ID or Face ID, when enabled (available on supported devices)

MANAGE YOUR ACCOUNT
• View your available balance(s)
• View and track your spending
• Make a payment
• Stay informed with push notifications, when enabled
• View and track your reward points
• View your current and previous six statements
• View your previous six payments
• Leave feedback on additional features you would like this app to do

MILITARY STAR OFFERS
• Discover and explore MILITARY STAR offers

Information
Seller			Army & Air Force Exchange Service.
Size			        39.5 MB
Category		Finance
Compatibility		Requires iOS 11.0 or later. Compatible with iPhone 6 or later.
Languages		English
Age Rating		Rated 4+
Copyright		© 2021 Army & Air Force Exchange Service.
Price			Free

## Key features

- Biometric login (Touch ID/Face ID)
- Check account balance
- Pay bills
- Track spending and rewards
- Discover offers
- Push notifications
- View statements and payments

## What do users think of MILITARY STAR® Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Convenient mobile banking
- 👍 Simple and straightforward design
- 🔒 Secure login options

**Cons**

- 🐛 Frequent crashes and login issues
- 🔒 Incompatible with password managers
- 🎨 Outdated and clunky interface
- 🔊 Interferes with music playback

**Commonly reported bugs**

- Cursor positioning issues when entering payment amounts
- Scheduled payments not always working as expected
- Inability to view scheduled payments

**Most requested features**

- Add Apple Wallet integration
- Improve rewards redemption process
- Allow scheduling of multiple payments
- Provide in-app access to gift cards

## Recent user reviews (10 of 101)

All indexed reviews: https://appshunter.io/ios/app/military-star-mobile/id1434088523/reviews.md

### 3/5 — Too Hard to Log In

*2026-07-23, version 2.13.1*

Security is the most important aspect of any app who’s primary function deals with finances.  Because of this, savvy users use password managers to generate and store complex passwords.  If an app won’t work with a password manager, users either give up or they create easy to remember, simple, reused passwords that compromise security.  This app does not allow input from password managers nor does it allow paste.  This design creates security risk.  Can this be fixed, please?

### 3/5 — Many flaws

*2026-02-24, version 2.13.1*

Many of the gripes below are still valid, except for scheduling payments. They fixed that. However, scheduling payments is still an issue, when inputting the amount, for some reason it’s extremely difficult to move the cursor to the far right causing the payment amount to be read incorrectly. By default … the cursor should be at the far right so we can input payment amount without issue. 


The app does its job, but it has the potential to be better. For some reason, if I open the app while listening to music, it automatically pauses the music. Why? Unless the app is gonna sing me my balance I don’t get why it interferes with a music app. You can’t schedule more than two payments in a week, and that includes payments made outside the app, which makes no sense to me. I should be able to schedule as many payments as my balance can afford. Last but not least, I should be able to redeem the gift cards in the app… but no, you have to wait for an email, and then add the card to your wallet and ensure it’s used before 90 days. Needs work.

### 1/5 — Idea is there

*2026-02-11, version 2.13.1*

Password function is the worst. Specially if you maximize the limits and have to deal with “account is temporary locked due to security reason” due to password function being glitched.

### 1/5 — Incompatible with PW managers

*2026-02-05, version 2.13.1*

Password managers do not function on this app. User’s are also unable paste passwords  that have been copied from a password manager. There is no option to view the password after it’s been entered into the text field AND, if the user switches to another app to confirm the entered password is correct, all previously entered text is erased. Those aren’t security features, those are design flaws. This app is garbage! :) I’ll stick to the web UI, thanks. Maybe stop using cheap over seas labor and AI for your coding needs. Just say’n…

### 1/5 — Constant Crashing

*2025-12-05, version 2.13.0*

The app is currently crashing as soon as I log in. Trying to update my settings and every time I press my profile the app crashes.

### 3/5 — Update broke my App

*2025-11-01, version 2.13.0*

I was able to use the app prior to an update on 10/25 but now I can log in but when I click on make a payment it logs me out with an Oops error.  I’ve reset my phone and it’s still happening.   Please fix.

### 3/5 — Don’t waste your time!

*2025-10-28, version 2.13.0*

Frustrating log in process; you can’t see your password to verify if your fat fingers mis-typed.  No notice by email or text that a statement is available; your first notice will be a “Late Payment” notice with associated “late fee.”

### 1/5 — Cashback

*2025-10-09, version 2.12.0*

It often feels as though the cashback system is designed in a way that makes it easy to miss out on rewards. Since the cashback notifications are only sent by email, it’s very easy to overlook them and lose your earnings. Because of this, I’ve decided to prioritize using other credit cards that offer more transparent and reliable cashback programs.

### 3/5 — Website

*2025-08-23, version 2.12.0*

You’re site is poorly designed it doesn’t respond well to most everything. I would recommend you check out a new designer to see if it can even be fixed.

### 2/5 — Finicky and on a progressive downturn.

*2025-07-25, version 2.11.0*

After the revamp it’s very challenging to view available credit, and now it’s not possible at all.  Clicking the link does nothing and there’s no way to report it.  Extremely irritating.

## Frequently asked questions about MILITARY STAR® Mobile

### What can I do with the MILITARY STAR Mobile App?

The app allows you to manage your MILITARY STAR account from anywhere. You can check your available balance, pay bills, track your spending and reward points, view statements and past payments, and discover exclusive offers. It also offers convenient features like biometric login and push notifications.

### Is the MILITARY STAR Mobile App free to use?

Yes, the MILITARY STAR Mobile App is completely free to download and use. There are no subscription fees or in-app purchases required to access its core features.

### What devices are compatible with the MILITARY STAR Mobile App?

The app requires iOS 11.0 or later and is compatible with iPhone 6 or later models. It is designed for English language users and is rated 4+.

### How does the biometric login feature work?

If your device supports it, you can enable biometric login using Touch ID or Face ID for fast and secure access to your account. This eliminates the need to manually enter your password each time you open the app.

### Can I track my rewards and offers through the app?

Yes, the app provides features to view and track your reward points, as well as discover and explore MILITARY STAR offers. This helps you stay informed about your benefits and potential savings.

## Version history (last 5 releases)

### 2.13.1 — 2026-01-27

Security enhancements
Performance improvements
Other minor fixes

### 2.13.0 — 2025-10-23

Security enhancements
Performance improvements
Other minor fixes

### 2.12.0 — 2025-08-12

Security enhancements
Performance improvements
Other minor fixes

### 2.11.0 — 2024-09-24

Security enhancements
Performance improvements
Other minor fixes

### 2.10.0 — 2024-01-30

Functionality added to display important account alerts.

## Apps similar to MILITARY STAR® Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Service CU Mobile Banking](https://appshunter.io/ios/app/service-cu-mobile-banking/id420732323) | 4.8 (10,826) | Free | Finance |
| [MyVeteransUnited](https://appshunter.io/ios/app/myveteransunited/id1622679940) | 4.9 (16,482) | Free | Finance |
| [Military Pay by Military.com](https://appshunter.io/ios/app/military-pay-by-militarycom/id961585610) | 4.4 (505) | Free | Finance |
| [CitiManager – Corporate Cards](https://appshunter.io/ios/app/citimanager-corporate-cards/id1235602550) | 4.9 (17,724) | Free | Finance |
| [VA Disability Pay](https://appshunter.io/ios/app/va-disability-pay/id1470561883) | 4.8 (10,039) | Free | Finance |
| [Navy Federal Credit Union](https://appshunter.io/ios/app/navy-federal-credit-union/id370811491) | 4.9 (814,894) | Free | Finance |

## More apps by Army and Air Force Exchange Service

- [Digital Garrison](https://appshunter.io/ios/app/digital-garrison/id1484777325)
- [MyExchangeFood](https://appshunter.io/ios/app/myexchangefood/id1532444034)
- [My Exchange](https://appshunter.io/ios/app/my-exchange/id6478032911)

All apps by Army and Air Force Exchange Service: https://appshunter.io/developer/362759318

## Related topics

[military star card](https://appshunter.io/ios/topics/military-star-card) · [military star](https://appshunter.io/ios/topics/military-star) · [myecp](https://appshunter.io/ios/topics/myecp) · [aafes exchange](https://appshunter.io/ios/topics/aafes-exchange) · [navy exchange](https://appshunter.io/ios/topics/navy-exchange) · [my navy exchange](https://appshunter.io/ios/topics/my-navy-exchange) · [allstays military](https://appshunter.io/ios/topics/allstays-military) · [kinderspot](https://appshunter.io/ios/topics/kinderspot) · [shop my exchange](https://appshunter.io/ios/topics/shop-my-exchange) · [aafes](https://appshunter.io/ios/topics/aafes) · [myexchange](https://appshunter.io/ios/topics/myexchange) · [afppgmc](https://appshunter.io/ios/topics/afppgmc) · [ms exchange](https://appshunter.io/ios/topics/ms-exchange) · [mufg exchange mobile](https://appshunter.io/ios/topics/mufg-exchange-mobile) · [the exchange](https://appshunter.io/ios/topics/the-exchange) · [marine corps exchange](https://appshunter.io/ios/topics/marine-corps-exchange) · [stars and stripes](https://appshunter.io/ios/topics/stars-and-stripes) · [armed forces bank](https://appshunter.io/ios/topics/armed-forces-bank) · [exchange mobile](https://appshunter.io/ios/topics/exchange-mobile) · [dfas mypay](https://appshunter.io/ios/topics/dfas-mypay)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*