# Mill Norway — user reviews

> 183 indexed App Store user reviews of Mill Norway by Mill International AS, rated 4.28/5 from 270 ratings.

- Source: https://appshunter.io/ios/app/mill-norway/id1132498658/reviews
- App overview in markdown: https://appshunter.io/ios/app/mill-norway/id1132498658.md
- Rating breakdown: 5★ 185 · 4★ 38 · 3★ 12 · 2★ 8 · 1★ 27

## What do users think of Mill Norway?

Overall sentiment: negative

**Pros**

- 👍 Intuitive and easy-to-use interface
- 🎛️ Flexible scheduling and programming capabilities
- 📱 Remote temperature control from smartphone
- 💰 Helps monitor and reduce energy consumption
- 🎨 Sleek, modern aesthetic design
- ⚡ Responsive app performance when working
- 🌍 Multi-language support available
- 🔧 Good device management for multiple heaters

**Cons**

- 🐛 Persistent WiFi connectivity issues
- 🔌 Devices frequently disconnect from WiFi
- 📱 App crashes and freezes regularly
- 🔐 Requires daily login/authentication
- ⚠️ Inconsistent app behavior across updates
- 🚫 Poor account creation and validation
- 📊 Statistics and usage data unreliable
- 🔄 Frequent app migration problems
- ❌ Gen 2 devices losing support
- ⏱️ Slow command execution to devices
- 🌐 WiFi setup requires 2.4GHz only
- 📲 Compatibility issues with newer iOS versions

**Commonly reported bugs**

- WiFi connection fails during setup
- App crashes on launch (iOS 14+)
- Invalid email validation errors
- Password creation rejection
- Device name field causes setup failure
- Statistics not updating or displaying
- Matter option appearing and disappearing
- Temperature control stops working after firmware updates
- App times out with 'Connection failed' error
- Devices showing as 'unavailable' despite being online
- Migration process failing repeatedly
- Gen 2 heaters unable to reconnect after updates
- App locks on loading screen
- Scheduling not executing automatically
- Consumption data not displaying for Gen 3 devices

**Most requested features**

- Apple HomeKit integration
- Amazon Alexa integration
- Apple Watch app/widget
- Home screen widgets
- Matter protocol support (working implementation)
- Simpler on/off button without timer requirement
- App language selection option
- Better error messaging and user guidance
- Offline mode functionality
- Alternative connection methods that work reliably

## Newest reviews (12 of 183)

### 2/5 — Updated review again

*2025-04-18, version 5.1.0*

Matter gone again. This app is so confusingly badly made. I want to set my devices up with matter, the option wasn’t there. Support told me to remove the app remove all devices and it should appear… it didn’t. Then two days later the matter option randomly appeared. 

Now that I’ve put my heaters on the wall though and opened the app to switch to matter… the option has gone again. This app is weird and inconsistent which is a shame because other than this matter issue it seemed like it was easy enough to use. Hope they do another update soon and put matter back into the app for me! 

Other than the matter appearing and disappearing the app seems good, logically laid out and easy to use. The heaters are great quality. I hope this company keeps going and continues to make these quality heaters as they stand out for all the right reasons.

### 4/5 — Quite nice, but …

*2025-03-06, version 5.0.5*

The heaters are definitely eyecatchers. At one point or another, they indicate low processing quality. The app is slightly irritating. Back at home (while testing the devices) nearly nothing seemed to work properly. Being in the remote place (where the heaters are really used) everything works like a charm. Strange.

### 3/5 — Password

*2025-02-15, version 5.0.5*

I need to login every day!

### 2/5 — WiFi Oil heater never connects

*2025-02-10*

I’ve had this heater for several years now. As a standalone heater it’s been great! I appreciate the aesthetic of it too. Unfortunately from the moment it arrived I could never get it to actually connect to my WiFi. I’ve moved around a bit over the past few years and have tried to set it up on various WiFi situations and they all fail to connect. I think maybe I just got a lemon? I thought about returning it early on, but it’s still a good heater even if I can’t control it remotely. Just a heads up for anyone who may be hoping for a smooth experience with this feature. If having that is a deal breaker then you may wanna keep shopping. Or at least get a warranty and keep your receipt. Not too confident about the Mill team’s quality control dept.

**Developer response:** If you still experience issues, please contact us at: support@millheat.zendesk.com. Then we will try our best to help you.

### 2/5 — Speichert Zugangsdaten nicht

*2025-01-19, version 5.0.5*

Leider muss ich bei jedem öffnen der App mein Passwort neu eingeben. Das ist sehr nervig.

### 4/5 — Language

*2025-01-16, version 5.0.5*

Very nice app, but still can not find to change the app language 🙈

### 4/5 — The app is nice and easy to use but there is an issue with the app.

*2025-01-02, version 5.0.4*

It seems on the statistics tab, for example the kWh usage statistics/ year consumption the total is the minimum plus the maximum usage kWh, not the total usage per year.

### 3/5 — Si può fare meglio

*2024-12-17, version 5.0.4*

L’applicazione è fatta bene ed è efficiente ma può migliorare.
Potrebbe integrarsi con HomeKit, potrebbe avere qualche widget utile, potrebbe semplificare il cambio dalla programmazione ad un periodo diverso

### 3/5 — Request for User Manual for MILLI200PWIFI3

*2024-11-27, version 5.0.3*

I hope this message finds you well. I am writing to request a user manual for the MILLI200PWIFI3 device. I have been experiencing difficulties connecting it to Wi-Fi every year, which has been quite frustrating for me.
I would greatly appreciate your assistance in providing the manual or any troubleshooting tips that could help resolve this issue.
Thank you for your support.

### 5/5 — Andrew

*2024-11-15, version 5.0.2*

Mill radiators are absolutely perfect for integrating with a home automation system. The are effectively IP devices which can be managed via the app or via the open api. 

I needed to find a solution for a holiday rental where the heating could be controlled by any occupant but then switched off when the property was not used. 

The Mill app does this beautifully. The guests can very the temperature but the schedule remains set by the app. Equally there is a commercial lock which can limit the maximum temperature which is perfect.

### 3/5 — Ok, but..

*2024-11-13, version 5.0.2*

Why no Alexa integration and no widgets?

### 4/5 — Works really well

*2024-11-13, version 5.0.1*

The app works really well, lots of customisation to the radiator, wish there was a simpler ‘on’ button instead of having to set a timer for how long but apart from that I’m very happy with it

## Most critical reviews (10 lowest-rated)

### 1/5 — Mr

*2026-04-11, version 5.3.4*

Generation 2  now totally off line !

### 1/5 — My multiple devices no longer connect to the Wi-Fi.

*2026-02-05, version 5.3.1*

Had about seven or eight of these Wi-Fi heater and now none of them connect to the Wi-Fi. So what’s the point in buying them. Sold three on ebay and got next to nothing for them. I’ve still got two new in the box and one of those I sold and had it returned to me. Mill need to take a long hard look at their business model.

### 1/5 — Useless

*2025-11-16, version 5.2.5*

Can’t create an account as it tells me my email address is invalid.  Tried with 3 different email accounts and none of them are acceptable to this app.   Unable to test further without an account.

### 1/5 — Wi-Fi to be or not to be

*2025-10-27, version 5.2.3*

Per fare funzionare quest’App uno deve fare un corso di hacker. Mamma mia! Sono riuscito collegare il mio radiatore al’App tramite hotspot. Tutto ok finché ho spostato il radiatore da una stanza all’altra e non si collega più. Lasciato perdere.

### 1/5 — Aggiornamento iOS 18.3

*2025-02-11, version 5.0.5*

Buongiorno, l’applicazione ha funzionato benissimo fino all’ultimo aggiornamento, ora non funziona più la regolazione della temperatura e deve essere gestito in manuale

### 1/5 — Not working

*2024-12-24, version 5.0.4*

Crash on iPhone 12pro

### 1/5 — Appli mal conçue

*2024-12-21, version 5.0.4*

Application peu fonctionnelle et alambiquée 
La programmation ne semble pas fonctionner et prends un temps infini.
J’ai fini par pose une prise programmée Shelly

### 1/5 — NOT a trustworthy company

*2024-11-13, version 5.0.2*

First they promised support for Apple HomeKit which never came. Now they promised Matter support which after years is finally here. But guess what it’s still not working with devices where there promised this feature. It’s sounding like a scam. 🤔

Beware before buying any products of this company that their promises is worth nothing!

Oh and Mill support…you don’t have to reply to this review. You may only contact me for a refund.

### 1/5 — Nul !!!

*2024-11-01, version 5.0.1*

Nul !!!!!! IT JUST DOESN’T WORK. NEVER ! It is completely unusable like everything that does Mill because their engineers are null and absolutely incompetent . The user manual does not explain anything and the device "generation 3" refuses to connect either to Bluetooth (which it may not have) or to wifi yet in wpa2…How can we sell devices and app that don’t work?

### 1/5 — Customer service 0

*2024-10-22, version 4.9.7*

Mill Sense Gen3 set up…… setting on iPhone is no no , get your self any Microsoft device ie kids tablet , get app on your iPhone/ipad download this app register , set room up . Go to Microsoft version of this app, log in , register the device and log out and delete the app of Microsoft decide or use it along the Apple version of app

## Most praised reviews (10 highest-rated)

### 5/5 — Works well 👏

*2026-05-11, version 5.3.5*

Smooth installation of my new gen 3 glass panel heater. 
But please add AUD (Australian Dollar) as a currency option. Thanks 🙏

### 5/5 — Perfect.

*2025-09-14, version 5.2.0*

10/10 comfortable and easy to manage

### 5/5 — App funzionale

*2025-03-25, version 5.0.7*

La App funziona perfettamente. Molto comoda la programmazione. Il pannello radiante mi sta riscaldando senza consumi esagerati. Il potere calorifero è ottimo.

### 5/5 — Very easy to use

*2025-01-21, version 5.0.5*

Very simple use and good way to control the energy and the electricity consumption

### 5/5 — Super

*2025-01-08, version 5.0.4*

J’aime beaucoup

### 5/5 — Facile d’utilisation

*2025-01-07, version 5.0.4*

Application simple, très utile à distance pour modifier la température souhaitée, vérifier la consommation

### 5/5 — Ottimo prodotto

*2025-01-06, version 5.0.4*

Gestione delle unità fatta molto bene , ottima app

### 5/5 — Semplice e comodissima

*2024-12-27, version 5.0.4*

Finzioni immediate, controllo totale, quest’app insieme al termoconvettore sono una piacevolissima scoperta

### 5/5 — Spolehlivá aplikace

*2024-12-07, version 5.0.4*

Trochu jsem měl obavy ohledně připojení topných panelů, ale vše proběhlo skvěle. Aplikace je přehledná a lehce ovladatelná, intuitivní.

### 5/5 — ESTHÉTIQUE ET EFFICACE

*2024-12-02, version 5.0.4*

Ce produit est facile à utiliser et en plus il s’intègre beaucoup mieux qu’un chauffage sur roulettes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*
