# Milliman Mobile Benefits — user reviews > 120 indexed App Store user reviews of Milliman Mobile Benefits by Milliman, Inc., rated 4.70/5 from 6,660 ratings. - Source: https://appshunter.io/ios/app/milliman-mobile-benefits/id510721121/reviews - App overview in markdown: https://appshunter.io/ios/app/milliman-mobile-benefits/id510721121.md - Rating breakdown: 5★ 5,838 · 4★ 384 · 3★ 130 · 2★ 62 · 1★ 246 ## What do users think of Milliman Mobile Benefits? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Biometric login - 💡 Frequent updates **Cons** - 🐛 Login issues - 🐛 Frequent crashes - 🐛 Unreliable performance - 👎 Poor user experience - 👎 Lack of features **Commonly reported bugs** - Blank screen after login - Biometrics not working consistently - Account lockouts and login failures - Frequent app crashes **Most requested features** - Improved login experience - Transaction history and performance tracking - More customization options - Seamless biometric authentication ## Newest reviews (19 of 120) ### 2/5 — Nothing but trouble *2026-05-05, version 6.1.18* Keeps changing my phone number to one I don’t use anymore. Can’t log in with their verification code half of the time. Won’t remember me to skip 2 factor verification step. ### 3/5 — Tricky login *2026-03-17, version 6.1.16* It’s improved but still doesn’t log me in with biometrics unless I force close the app first. The frequent app updates are annoying. ### 3/5 — Tricky login *2025-09-19* It’s improved but still doesn’t log me in with biometrics unless I force close the app first. The frequent app updates are annoying. **Developer response:** Thank you for taking the time to leave a review; your feedback is valuable to us. We would like to assist you with the login issues you are experiencing. Please contact our Benefits Service Center via phone or email from your account, or by calling 877-337-7862. We hope to hear from you soon. ### 1/5 — Repeated Login Issues *2025-08-02, version 6.1.7* Disaster of an app to try and log into on any kind of regular basis. “Approved for 90 days” is a joke when it won’t allow you to log back in after 90 seconds without going through every.security.protocol.again.and.again. ### 1/5 — Can’t log in from mobile app *2025-07-28, version 6.1.7* After getting the 2 factor code, the continue button, and even cancel button for the matter, will not work. It stays in the way and does not function. Only way I can login at this point is from a desktop. Inconvenient. ### 1/5 — Terrible app. Embarrassed to have this as my 401k administrator. *2025-07-27, version 6.1.7* Fix your log in issues. STOP forcing me to auto rebalance. Terrible experience. Did you outsource your app to the lowest bidder? Stop replying to these 1 star reviews and FIX YOUR APP. ### 1/5 — Horrible UX *2025-07-23, version 6.1.7* Login doesn’t ever works. Save me from this 401k account. Wish my company was with fidelity ### 1/5 — DO BETTER!! *2025-07-23, version 6.1.7* I’ve downloaded this app twice now trying to have easier access to my account and for the second time I see why I deleted it yet again. I can’t even get logged in! I’ve gotten as far as being sent the code to verify my identity and that’s as far as I get. I type in the code and hit continue and go absolutely nowhere from that point! I should have read more reviews and I guess I would have known better than to try it ### 2/5 — Why is logging is so complicated? *2025-07-23, version 6.1.7* The app itself, once logged in, is nice. However, the updated app won’t remember my login info (despite selecting that option) and, should I shift over to another app during login, it’ll show “trying to reconnect to server” without producing any next steps. I’m not sure what changed but would appreciate if it could be as seamless as it once was. ### 1/5 — Poor Login Experience *2025-07-19, version 6.1.7* Despite always selecting to remember my login name, it never does. Facial recognition never works as well ### 1/5 — Can’t log in *2025-07-17, version 6.1.7* When I get to the screen asking me to enter a code that the system has emailed me, the “continue” button does nothing and does not let me log in. The app is unusable since I can not log in. Website works fine. ### 1/5 — Always having issues *2025-07-15, version 6.1.7* I cannot begin to say how frustrating the Milliman Mobile app is. It seems that every couple weeks I will get a message stating the page I’m trying to access is unavailable. My company a fairly large utility moved from one benefit provider to Milliman for retirement benefits. It’s less than a year and we’re already putting together an RFI to look for a different provider. ### 2/5 — Continue button not working *2025-07-15, version 6.1.7* After entering code, if click on continue, its not loading or proceeding further. ### 1/5 — 4.7/5 Rating 5k+ Reviews? How?! *2025-07-12, version 6.1.7* I have nothing but problems with this app. It constantly forgets my biometrics and I have to still use my username and password even if my face manages to open the app… I am sent a security code so the app will remember me for 90 days and then it will require the same the next day: login w/ biometrics, username and password, security code texted to me… so annoying. ### 1/5 — Login issues *2025-07-11, version 6.1.7* Every time I go to login it requires a code sent to my phone, half the time it makes me login manually despite the biometric option, and when I logout it immediately tries to biometrically log me back in. When actually using the app it is somewhat clunky but otherwise functional. ### 1/5 — Unusable *2025-07-06, version 6.1.6* Can’t even log in. Unusable ### 1/5 — Login Issues *2025-07-03, version 6.1.6* Doesn’t work. I can log into my account from web but not from the mobile app since this new version. Something not working. Needs a quick fix. ### 1/5 — Terrible app *2025-07-01, version 6.1.6* Nothing works on this app. I would give it a minus 1. ### 1/5 — App bombs *2025-06-28, version 6.1.6* Having to totally reinstall app. Cannot login using authentication or with face recognition. Something went haywire after the last app update a few weeks ago ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app - will not allow adding to Fidelity or Vanguards Websites. *2026-03-04, version 6.1.16* Firm has no idea how to integrate the app for other Web portfolios! Minimal financial information is available! ### 1/5 — Broken app and Web site *2026-01-16, version 6.1.14* This app shows a blank screen after logging into it. The web site does the same thing on my iPad. Mobile apps should be free of the problems of web browsers but they took a shortcut. How awful! I sure wish I could use their web site or app. ### 1/5 — Really bad *2026-01-07, version 6.1.14* App almost never works properly. It’s honestly unacceptable ### 1/5 — Worthless app *2025-12-09, version 6.1.13* Even after the update it continues to lose account credentials. This app is just terrible. I constantly have to reenable biometrics and the remember my device constantly gets reset. The amount of functionality and account information available in the app is just the bare minimum. ### 1/5 — Terrible app never loads *2025-11-03, version 6.1.12* This app used to be bad, but lately its getting worse. It was a hassle to log in but once I log in I could see my information. Nowadays the log in process is easy I am in on the first attempt but I am greeted with a blank screen. Nothing loads, no buttons to click except for the top right corner burger that will prompt me to log out This is beyond frustrating ### 1/5 — Terrible app *2025-09-23, version 6.1.10* This is one of the least functional apps I have ever used ### 1/5 — Worst App *2025-09-05, version 6.1.9* Very glitchy wont accept your password and locks you out of your account ### 1/5 — Worthless app *2025-08-15, version 6.1.8* This app is just terrible. I constantly have to reenable biometrics and the remember my device constantly gets reset. The amount of functionality and account information available in the app is just the bare minimum. ### 1/5 — Terrible app *2025-08-14, version 6.1.8* This has to be one of the most glitchy apps ever. Fix it immediately, this is unacceptable for an app that is used to manage financial information. ### 1/5 — Worthless app *2025-08-07* This app is just terrible. I constantly have to reenable biometrics and the remember my device constantly gets reset. The amount of functionality and account information available in the app is just the bare minimum. ## Most praised reviews (10 highest-rated) ### 5/5 — Paulo *2025-07-29, version 6.1.7* 0826 ### 5/5 — Don’t leave *2024-09-23, version 6.0.0* I don’t want to try this new company I’m so comfortable with this app I hate they are leaving us ### 5/5 — Great Investment *2024-06-27, version 5.6.3* Thankful for a method of saving for the future! ### 5/5 — Easy to use App *2023-07-07, version 5.5.8* I’ve never had any issues and the App is easy to navigate and provides me all of the data I need. Great job! ### 5/5 — Easy to use App *2023-04-27* I’ve never had any issues and the App is easy to navigate and provides me all of the data I need. Great job! **Developer response:** Thank you for taking the time to share your positive experience with Milliman Mobile Benefits! We're delighted to hear that our app is providing you with all the information you need in an easy-to-use format. If you ever have any questions or need additional assistance, don't hesitate to reach out to us. ### 5/5 — Looks just like the website *2022-10-18* This app is sooo close to outstanding. It looks and operates just like the full-featured website…except an important feature is missing—the transaction history! Until that is added it’s just a balance checker. Can’t see dividends, fees or which specific funds got deposited too. Suggestion: the recent contribution NEEDS reformatted to a 3 column display. It is difficult to read the amounts per date in a single column format. Abbreviate source to “Roth”, “Match”, “Before Tax” **Developer response:** Thank you for taking the time to provide positive feedback on the recent updates to the app. We have taken note of your suggestions for the transaction history and recent contributions; we will review as we continue to enhance our user experience. ### 5/5 — Blank screen *2022-02-10, version 5.0.8* Every time I log in it just goes to a blank screen. I’ve updated everything and still nothing. Can this get fixed? ### 5/5 — Blank screen *2022-01-26, version 5.0.8* Why is it, it’s always a blank screen everytime i log in? I already updated my iphone 12 to the latest ios version, but still nothing. It’s been like this for a couple months now. When is people going to update and fix their app. ### 5/5 — Great app *2019-07-20, version 4.0.1* Quite a few reviews said they had trouble logging in with the app not saving info or with using Touch or Face ID. Just want to say I haven’t had an issue on my iPhone or iPad since installing the app a few weeks ago. Working like a charm! **Developer response:** Thank you for your feedback and multi-device use! ### 5/5 — Thank you. *2013-07-13, version 1.0.0* I'm very happy Milliman Benefits has an app. I will use this often. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*