# Mimecast Mobile

> Mobile access to Mimecast cloud services for email security, archiving, and continuity. (iPhone/iPad app by Mimecast UK Ltd.)

- Source: https://appshunter.io/ios/app/mimecast-mobile/id464286383 (this page in markdown: same URL + `.md`)
- Developer: [Mimecast UK Ltd](https://appshunter.io/developer/464286386)
- Category: Business, Productivity
- Price: Free
- Rating: 2.49/5 from 49 App Store ratings · 90 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 36 MB
- Languages: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian Bokmål and 5 more
- Released: 2011-09-19
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mimecast-mobile/id464286383/reviews.md

## What is Mimecast Mobile?

Important
The app accesses your device contacts so that you can select them when addressing emails. 
The contacts are only ever stored on your device and Mimecast does not have access to them at any point.
This app allows you to access Mimecast’s Cloud Services from your iPad or iPhone. If your organization uses Mimecast Services for email security, email archiving or email continuity, this app provides seamless access to key services including the ability to:

•	Instantly search and access content in your Mimecast personal email archive
•	Access your ‘Online Inbox’ to keep you connected to email 24x7 – even when your corporate email server or Outlook access is down
•	Manage your queue of messages on hold due to suspected spam
•	Report a message as spam

So whether you’re on the road, in a meeting, or just away from your desk, you can be more productive with the Mimecast Mobile App.
To start using this app, simply download it – its free, select Add Account, and enter your company email address and password. The app will then automatically connect to the Mimecast Cloud giving you instant access to all the features available. Trouble connecting? If you are having trouble connecting to the service, it may be because you have a different password set for your Mimecast Account or that your IT department hasn’t enabled mobile access for you. Contact your IT department to help you get connected. Not sure if your organization uses Mimecast? Your IT department will be able to tell you. If your organization is already using Mimecast, encourage them to let you access the service from your mobile device so you can be even more productive.

EMM Support
The app can also be deployed via EMM platforms that support the AppConfig standards giving you access to your Mimecast services, while giving your IT department administrative control to enforce mobile security policies.

Access to the Mimecast Mobile app and services available through the app are dependent on the Mimecast Services your organization subscribes to.
For more information about Mimecast visit www.mimecast.com

## Key features

- Search email archive
- Access online inbox 24/7
- Manage spam messages
- Report spam
- Seamless cloud service access

## What do users think of Mimecast Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Fast search functionality
- 👍 Easy to use interface
- ✅ Reliable for accessing archives
- 🔒 Secure for enterprise use
- 🔄 Improved over time (historically)

**Cons**

- 🐛 Frequent binding errors
-  outdated App is outdated
- ❌ Login issues (SSO, Entra)
- ⚠️ Freezes on image attachments
- 📉 Limited activity logging compared to web
- 🪲 Constant need to reinstall
- 🚫 No notifications with sound
- 🫙 Syncs sent mail to inbox
- 👎 Removed multiple account support
- ⏳ Slow loading content
- 😵‍💫 Temperamental and inconsistent
- 📉 Reduced service (multiple accounts removed)
- ❌ Invalid username/password errors after updates
- 🗑️ Useless when not working

**Commonly reported bugs**

- Random non-bind lockout
- Cannot get past initial login screen (Entra SSO)
- Freezes when opening image attachments
- Binding not found error
- App crashes in iOS 12
- Loading content error
- App crashes on launch
- Invalid date format error
- Bug causing authentication issues after updates
- Cannot login after upgrade
- App crushes on launch
- Doesn't show all emails or in the right order
- Shows irrelevant emails
- Syncs sent mail to inbox
- Removed ability to see multiple email accounts
- App crashes
- Cannot forward and reply after update
- Not authorized to use the app after update
- Search on email subject line removed
- Invalid username, password or permissions after update
- Invalid date format error

**Most requested features**

- Push notifications with sound
- Ability to empty inbox
- Highlight read/unread messages
- Dark mode
- Advanced analytics dashboard
- Support for MFA or SSO with Office365
- Ability to delete, star, and attach files to emails
- Ability to create emails
- Support for folders
- Landscape view support
- iPad version
- Release user emails via super admin section
- Ability to release emails flagged as spam
- Filter out old messages in inbox
- Search on email subject line (re-add)
- View multiple accounts simultaneously

## Recent user reviews (10 of 90)

All indexed reviews: https://appshunter.io/ios/app/mimecast-mobile/id464286383/reviews.md

### 1/5 — Update your app!

*2026-05-13, version 4.4.1*

Why hasn’t this been updated on five years? It’s a useful app but it’s not kept current

### 2/5 — Random non bind lockout

*2025-04-28, version 4.4.1*

At random times the app gets an error on binding and can’t be reset. The only way to fix is uninstall the app and start again

### 1/5 — Won’t Log In

*2025-01-17, version 4.4.1*

My company uses SSO with Entra to log in. I cannot get past the initial screen where I enter my email address. The circle just spins forever. I have uninstalled and reinstalled the app several times and rebooted my phone.

### 1/5 — Needs updating

*2024-10-06, version 4.4.1*

Great app for admin work in monitoring Admin Held Queue while away from workstation but has some major issues that need addressing hence the 1 star review. In iOS 18 the application now freezes when opening any image attachments and either requires a restart or a long wait for the option to close the image. Additionally, the mobile app does not log much of the activity done by the administrator using the app compared to administrator logging while using a web browser from workstation. Please devs do some much needed work on this app.

### 1/5 — Emails

*2024-06-23, version 4.4.1*

Is there an issue with the app as of today, June 22?

### 1/5 — Can't make it work

*2024-01-23, version 4.4.1*

Comes up with a message “binding not found” when I try to open any mailbox

### 1/5 — Binding issue-reinstall  constantly

*2023-11-27, version 4.4.1*

There’s a binding issue and I have to install at least once a month on the iPhone

### 3/5 — Works ok, constant need to reinstall

*2023-09-13, version 4.4.1*

Typically get a “binding error” every couple of weeks. Painful. Otherwise does what it should.

### 2/5 — Super out of date!

*2023-09-12, version 4.4.1*

InTune policy support is negatively affected. :(

### 1/5 — Doesnt work

*2022-11-19, version 4.4.1*

It does jot even open worthless

## Frequently asked questions about Mimecast Mobile

### What does the Mimecast Mobile app do?

The Mimecast Mobile app allows users to access Mimecast's cloud services for email security, archiving, and continuity directly from their iPad or iPhone. It enables searching personal email archives, accessing an online inbox for 24/7 email connectivity, and managing spam messages.

### Is the Mimecast Mobile app free to use?

Yes, the app itself is free to download and use. Access to the Mimecast services through the app is dependent on your organization's subscription to Mimecast Services.

### What are the key features of the Mimecast Mobile app?

Key features include instant searching and accessing content in your Mimecast personal email archive, accessing your 'Online Inbox' for continuous email connection, managing messages on hold due to suspected spam, and reporting messages as spam.

### Who is the Mimecast Mobile app for?

This app is designed for individuals whose organizations utilize Mimecast Services for email security, email archiving, or email continuity. It helps users stay productive by providing mobile access to these essential email functions.

### How do I connect to Mimecast Mobile?

After downloading the free app, select 'Add Account' and enter your company email address and password. The app will then automatically connect to the Mimecast Cloud. If you encounter issues, contact your IT department as they may need to enable mobile access for you or you might have a different password for your Mimecast account.

## Version history (last 5 releases)

### 4.4.1 — 2020-10-29

- UX improvements for iOS 14.
- Various bug fixes and performance improvements.

### 4.4.0 — 2020-09-23

New Features
•	Support for Thai and Japanese has been added.

Enhancements
•       Added Native file manager support for saving and adding attachments.
Platform Support
•	Support iOS 14 has been added.
Fixes
•	Various bug fixes and performance improvements.

### 4.3.2 — 2020-04-08

- An issue causing some users avatars to not load correctly has been resolved.
- Various bug fixes and performance improvements.

### 4.3 — 2020-02-04

New Features
- Support for Finnish has been added.

Platform Support
- This is the last version to support iOS 11.

Fixes
- UX improvements for iOS 13.
- Various bug fixes and performance improvements.

### 4.2 — 2019-05-31

New Features
Administration on Hold queue is now available to users who have an appropriate Administration Console role. Allowing administrators to carry out the same actions on messages that are available in Administration Console.

Fixes
Various bug fixes and performance improvements.

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## More apps by Mimecast UK Ltd

- [Mimecast Security Agent](https://appshunter.io/ios/app/mimecast-security-agent/id1451733877)

All apps by Mimecast UK Ltd: https://appshunter.io/developer/464286386

## Related topics

[mimecast](https://appshunter.io/ios/topics/mimecast) · [mimecast mobile](https://appshunter.io/ios/topics/mimecast-mobile) · [proofpoint mobile archive](https://appshunter.io/ios/topics/proofpoint-mobile-archive) · [continuitymobile](https://appshunter.io/ios/topics/continuitymobile) · [powerline](https://appshunter.io/ios/topics/powerline)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*