# Mindbody Check-In — user reviews

> 46 indexed App Store user reviews of Mindbody Check by MINDBODY Inc., rated 1.80/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/mindbody-check-in/id978183901/reviews
- App overview in markdown: https://appshunter.io/ios/app/mindbody-check-in/id978183901.md
- Rating breakdown: 5★ 6 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 33

## Newest reviews (15 of 46)

### 1/5 — Lkathleenw

*2020-06-11*

Terrible app. Asks for sign in on downloaded App with no opportunity to set up an account. Set up account on my computer, but ID and password does not work on iPhone App.  Total Waste of time!

### 1/5 — Broken

*2020-01-29*

App dose not work

### 1/5 — Keeps crashing

*2020-01-19*

It won't open, and keeps crashing, with no solid answers online.

### 1/5 — The Worst!!!

*2019-04-27*

The other one was way better

### 1/5 — NO STARS - WHY CANT I FIND MY BUSINESS?

*2019-04-13*

I TRIED TO FIND MY STUDIO TO USE THIS APP FOR EASY CHECK IN! UNFORTUNATELY I CANNOT. SAD

### 1/5 — How do you check-in

*2019-03-28*

Names blocked out is so lame. They can’t check themselves in.

### 1/5 — Private sign in

*2019-03-06*

Update is unnecessary.  How are private clients to sign in for their sessions.  I’m sure there are other areas within this app that needs attention, update, or modification.  The feature of allowing everyone to sign in is integral to businesses operations.  Please revert to prior sign in feature.

### 1/5 — Doesn’t function

*2019-02-23*

The app update renders it useless. Clients unable to sign in and extremely slow

### 1/5 — Hey Mindbody, get your S*!t together please

*2018-12-18*

Update is a dud.

### 1/5 — NO. LONGER WORKS

*2018-09-14, version 1.5.2*

The app used to work well - does not work now-does not save passwords- basically useless- must use the website to use which requires totally different login-ludicrous

Deleted from my phone and iPad now

### 1/5 — WTH?

*2018-05-03, version 1.5.2*

It use to work just fine. Now I tap on it and nothing happens. Been hearing and reading bad reviews.

### 1/5 — Does not work

*2018-04-29*

Can’t log in

### 1/5 — Won’t load on my iPad, useless

*2018-04-17, version 1.5.2*

Very frustrated with this

### 1/5 — New update does not work

*2018-02-28, version 1.5.1*

This new update no longer allows members to search for their name, which means that no one can sign in >.<

### 1/5 — DOES NOT WORK

*2018-02-21, version 1.5.1*

SAYS NO CLASSES ON SCHEDULE BUT THERE ARE CLASSES

## Most critical reviews (10 lowest-rated)

### 1/5 — Bare Minimum

*2026-02-10*

We've used MINDBODY for over 4 years to manage our martial arts school, and this app is functional to allow members to check-in, and just that. If they have a membership of any kind, they can check into any class, even when they haven't paid for that specific class. It just gives a message that there's an issue and to see the front desk, but they're still checked in, which creates more backend work for us. It would make more sense to not allow them to check-in for that class because they don't have that pricing option.

### 1/5 — Doesn’t work

*2023-09-19*

Won’t let me sign in. Doesn’t work!

### 1/5 — Crashes Daily

*2023-08-31*

Signs me out every time

### 1/5 — App not working

*2023-04-11*

Tried signing in but it keeps taking me back to sign in page after entering user and password.

### 1/5 — Cannot even sign in

*2022-06-30*

Utterly Useless. I can’t even successfully sign in. Delete.

### 1/5 — Garbage app

*2021-06-17*

MINDBODY : please fix your app so it actually works and stop making studio owners lives more difficult 😩

### 1/5 — Terrible

*2020-11-30*

Why change something when it’s working perfectly? The old version worked. This one doesn’t. I can’t log in to my yoga classes anymore. It’s awful

### 1/5 — This is a waste of time!

*2020-11-20, version 2.4.0*

I signed up last night and I have tried several times to log in and it does not recognize me. There is NO way to reset password or username in the screen or even to ask for help! So today I went back to the App Store and found a place to get help and to write a review. I tried2 times to add my email to reset my password and both times received a message to look in my email. I never received any email from this company. I did check my spam folder, junk folder and have found nothing. TSo that is when I decided to leave this review. I’m not happy and I hope the gym owner does not have to pay for your terrible service. I think my din could of built a better app when he was 5th or 6th grade.

### 1/5 — Ridiculous

*2020-06-23, version 2.4.0*

Nice trick on not accepting your nickname so you can’t post a negative review.  Set up the username and pw on my laptop (which it accepts) but doesn’t recognize your info on the app.

### 1/5 — No ability to set up account

*2020-06-14*

Did clean first time app load on iPad. Went right into search with no way to create login.  Totally useless.

Also loaded it to my IBM PC and here search brings up facility but no classes even show

App is a good idea. But only an idea so far. Useless. And disappointed

## Most praised reviews (10 highest-rated)

### 5/5 — Very sigma

*2024-12-26, version 3.5.1*

Riizzz

### 5/5 — Super Convenient

*2022-03-24*

Great for checking in clients without having to stay at the front desk the whole time

### 5/5 — amazing

*2017-11-13*

mdh needed this!

### 5/5 — love this app!

*2016-06-29*

I haven’t had problems with this app loading at all for my indoor cycling studio — it loads, it makes everyone’s lives so much easier and my instructors don’t have to be at a computer checking people in (and either do I!). They’re free to be around the room connecting with their riders before class starts, which is huge.  My clients love it, too. They just walk in, touch the screen and they’re done! Super easy and user friendly. Love!

### 5/5 — Saves my clients time

*2016-03-19*

I used to have to keep people waiting at the desk when a class was gonna start to check everyone in. Had a line to the door and people trying to get in and out around it to access the main gym or trying to get my attention at the desk and getting lost in a sea of people. I have two classrooms. Put one of these outside of each room to get people away from the front and open up traffic. It worked. I really like that I can spend more time now with the clients who really need me and my more reserved clients can sign in at their leisure away from the bustle of the front desk area. It's a very simple app compared to the others mind body has, but I hope they will keep adding things to make it do more. I'd like to see more value self service features like a way to sell packages or sign in with our key tags. Oh my only con is that it can take a while for newbies to interact with it. They sometimes ask me what it is, thinking it's for staff. Even those coke machines with the flavors have a big invitation screen I can read from across the room.

### 5/5 — Tremendously helpful!

*2015-09-03, version 1.0.1*

We’ve been using MindBody to manage our martial arts school for more than 4 years. For most of that time, our students used membership cards with bar codes to sign in, but this was - at best - cumbersome. MB’s Class Check-in is faster, more convenient, and in the 2 months that we been using it, it hasn’t crashed. In sum, we are very pleased with this MB enhancement.

### 4/5 — Pretty straight forward and functional

*2022-01-13*

Wish there was more accessibility to different settings. Especially could use a dark mode or power saver mode.
Otherwise, it accomplishes everything it needs to. Just really drains battery

### 3/5 — Great for class check in but needs more

*2025-06-05*

This is such a great way for clients to check into class. However it needs to also allow clients that have appointments booked to check in as well. That would be a great add on

### 3/5 — Not for gym arrivals.

*2025-01-13*

Works good for classes but does not check in arrivals. A kiosk app to replace the unreliable browser based self check in screen would be a useful tool.

### 3/5 — Difficult for clients to identify themselves

*2016-02-10*

The lack of surname causes repeated delays, uncertainty and incorrect registration in classes.  Confusion and irritation is not good at yoga class sign in!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
